Saved customer support time
Reply fewer emails and spend less time on live chat. Frequently asked questions will be answered instantly on an attractive HelpCenter page.
User-friendy FAQ page
Build your FAQ page to match your store design. It looks solid and modern. Ease of use will make you love it.
Build HelpCenter page in 10 minutes. Even if you are a beginner you will not have trouble adding content and choosing preferences.
The most effective way to answer your customer’s question is to allow them to find the answer themselves. While everyone is trying to accomplish that with a FAQs page, the majority of these pages look really messy, are badly coded, and are difficult to use. This leads to unhappy customers, a full inbox of customers questions, and low sales.
HelpCenter app will help you fix that.
With HelpCenter app you can:
- Create an easy-to-navigate and searchable FAQs page.
- Publish Searchable Articles, Sections and Categories.
- Let your customers submit questions they can't find the answers to.
- Make your FAQs page look solid and professional.
Why You should use HelpCenter app:
- You'll answer customer questions before they appear in your inbox.
- You'll save lots of your Support Team time.
- You'll be able to provide instant help to your customers without supporting an expensive live chat.
- You will have a solid, attractive, and branded FAQs page.
Upcoming Features: We plan ahead because we know that your business has to as well. Here are several potential features for the Help Center:
- Multiple Customizable Layouts
- Prepared Most Frequently Asked Questions Drafts
- Pre-made Themes and Easy to Use Custom Styling Options
Avaliação geral Com base em 729 avaliações
Avaliações mais recentes
Nigel Greene Electrical
I really don't get this app. It calls itself a help center but for the life of me I could not get it installed and there was no help. The shopify menu instructions are either very poorly written or out of date. And there is no help!!
Resposta do desenvolvedor
We'd more that happy to get a problem solved. Our support team is always here and ready to assist but here has been an issue in support request delivery. We were not aware of the HelpCenter installation problem in a shop Nigel Greene Electrical.
Looking forward for you reply to the email we just sent.
Low Tier Geeks
This is an amazing app. It works beautifully. Very Clean, minimal and to the point. My only complaint is that there isn't an export & import option. That would be useful for people who create new Shopify stores regularly. Besides that this plugin is flawless.
Jewels, Bags & More...by Ann Scott
Love this app and the support team!
Great features. Easy to use... especially for a novice like me. Had my page up and running in no time. Needed customer support for a small navigation issue (operator error on my part--ugh) and Marius did a great job discovering what I'd overlooked when customizing my page. Thank you, Marius!