Help Center: AI FAQ Page

Help Center: AI FAQ Page

K dispozici je bezplatný plán. Zkušební verze zdarma.
Hodnocení (4,7)
Recenze

Důležité informace

Vytvořeno pro vaši firmu
  • Použití přímo v prostředí administrátora Shopify
  • Funguje s nejnovějšími motivy

O této aplikaci

Uvedena

8. prosinec 2015 · Protokol změn

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Ultimate AI-powered & SEO-friendly FAQ builder that simplifies FAQs creation to drive sales faster

HelpCenter is a customer service solution designed to turn questions into sales. Create informative FAQ pages quickly using ChatGPT, ensuring your customers get the information they need promptly and saving your support team time and effort. Our help desk centralizes inquiries from email, live chat to FB messenger, ensuring your business is always available. HelpCenter is valued for its interface, ease of setup, and our 24/7 support team to help you solve any issue.

HelpCenter is a customer service solution designed to turn questions into sales. Create informative FAQ pages quickly using ChatGPT, ensuring your customers get the information they need promptly and saving your support team time and effort. Our help desk centralizes inquiries from email, live chat to FB messenger, ensuring your business is always available. HelpCenter is valued for its interface, ease of setup, and our 24/7 support team to help you solve any issue. více
  • AI-powered FAQ builder: Create SEO-friendly FAQs on any page in no time
  • AI-powered FAQ translations: Globalize your FAQs for wider reach
  • Google FAQ Schema: improve your search visibility in relevant organic searches
  • Effective chat app: live chat & chatbot for quick support and proactive sales
  • Help desk: centralize inquiries from multiple channels in one ticketing system

Cena

Free

Bezplatná instalace

$0.25 per each additional ticket; top-up is available starting from 25 tickets

  • No AI integrations
  • Limited FAQ articles
  • Default FAQ designs
  • Live chat & CRM with 10 tickets/month

Basic

$5.99 / měsíc

nebo $59.99/rok s úsporou 17 %

Free trial for 3 days

  • GPT4 Integration
  • AI translations, up to 3
  • Unlimited FAQ articles
  • Premium FAQ designs
  • Live chat & CRM with 50 tickets/month

3denní zkušební verze zdarma

Standard

$19.99 / měsíc

nebo $199.99/rok s úsporou 17 %

Free trial for 3 days

  • All from Basic plan
  • AI translations, up to 5
  • Live chat & CRM with 300 tickets/month
  • Unlimited support agents & auto responses

3denní zkušební verze zdarma

Advanced

$49.99 / měsíc

nebo $498.96/rok s úsporou 17 %

Free trial for 3 days

  • All from Standard plan
  • AI translations, unlimited
  • Live chat & CRM with 1000 tickets/month
  • Support priority
  • Feature request prior

3denní zkušební verze zdarma

Free

Bezplatná instalace

$0.25 per each additional ticket; top-up is available starting from 25 tickets

  • No AI integrations
  • Limited FAQ articles
  • Default FAQ designs
  • Live chat & CRM with 10 tickets/month

Basic

$5.99 / měsíc

nebo $59.99/rok s úsporou 17 %

Free trial for 3 days

  • GPT4 Integration
  • AI translations, up to 3
  • Unlimited FAQ articles
  • Premium FAQ designs
  • Live chat & CRM with 50 tickets/month

3denní zkušební verze zdarma

Standard

$19.99 / měsíc

nebo $199.99/rok s úsporou 17 %

Free trial for 3 days

  • All from Basic plan
  • AI translations, up to 5
  • Live chat & CRM with 300 tickets/month
  • Unlimited support agents & auto responses

3denní zkušební verze zdarma

Advanced

$49.99 / měsíc

nebo $498.96/rok s úsporou 17 %

Free trial for 3 days

  • All from Standard plan
  • AI translations, unlimited
  • Live chat & CRM with 1000 tickets/month
  • Support priority
  • Feature request prior

3denní zkušební verze zdarma

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti

Počet recenzí: 1 327

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 86 % hodnocení s 5 hvězdami
  • 7 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
5. březen 2024

We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.

creatisto
Německo
Doba používání aplikace: Téměř 5 roky
Vývojář Shark Byte, Inc odpověděl 8. březen 2024

Hello creatisto !

Thank you very much for leaving such a positive review, it is much appreciated!

We are happy to hear that you've been satisfied with HelpCenter all these years. Thank you very musch for your loyalty, it really means a lot to us!

Best regrds
HelpCenter team

18. květen 2024

Very fast and cooperative Support. Easy to use app. Pricing is also absolute fair :) A must have

World Of Dice - Dein Würfelshop
Německo
Doba používání aplikace: 11 měsíci
Vývojář Shark Byte, Inc odpověděl 19. květen 2024

Hello World Of Dice - Dein Würfelshop team!

Thank you very much for such a high mark of our app and support!
We appreciate our customers feedback and always happy to provide you with our assistance!

Best regards,
HelpCenter team

25. leden 2024

I tried another free app which has over 1000+ good reviews. But they actually do not worth the rating, even thougth it's free. That's why we choose HelpCeter. This app is very user-friendly. Mutiple templetes are availabe for choosing. Customer service is very helpful.

True Image Tech
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Shark Byte, Inc odpověděl 29. leden 2024

Hi True Image Tech team!

Thank you very much for your feedback and appreciation of our app!

We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.

Thank you for choosing us!

Kindest regards,
HelpCenter team.

5. únor 2024

Great app, very easy to use, lots of options and the support is amazing and very quick at solving any issues you might have. Totally recommend it.

Golden Curl
Spojené království
Doba používání aplikace: Více než 6 roky
Vývojář Shark Byte, Inc odpověděl 6. únor 2024

Hello Golden curl team!
Thank you for your kind feedback :)
We sincerely hope that our Helpcenter will be helpful for you for a long time.

Best wishes,
Helpcenter team

14. únor 2024

I would not recommend this app to others because of the same reason that most of the others have given it a 1 star review... they changed the pricing model so that functionality that was free was no longer free. This had a direct impact on your live site because now only 5 FAQs were displayed on the site and any other FAQs were no longer live. The danger here is that the creators of this app directly affected your live site and the information that was displayed by changing their pricing model and forcing you to pay for functionality that was free. They also force you to upgrade and pay in order to get an export so you have to manually copy each individual FAQ from their app which means you have to edit every single one to copy the answer. Would not use any of their apps in the future.

Smart Sips Coffee
Spojené státy
Doba používání aplikace: Více než 5 roky
Vývojář Shark Byte, Inc odpověděl 16. únor 2024

Dear Smart Sips Coffee !

First of all, we would like to apologize for such an experience using our application. We fully accept your views and agree that this is unacceptable. Your feedback is very valuable and will help us avoid similar mistakes in the future!

There should be no excuses on our part, but let us mention that in connection with the changes to the Free plan and FAQ as a result, our team has been updating users for quite some time about these changes and what they may affect.

Since we try to find an individual approach to everyone, we have already contacted you by mail and offered options for solving the issue as quickly as possible. We look forward to your response!

We are very sorry once again that our application did not meet your needs. We would really like to assist you resolving the issue so that you change your mind and give us a second chance.

We truly value our customers and try to do our best to provide them with the best experience possible.

Waiting for your reply!

Best Regards
HelpCenter team

O této aplikaci

Uvedena

8. prosinec 2015 · Protokol změn

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Vytvořeno partnerem Shark Byte, Inc

Informace o partnerovi Shark Byte, Inc

Průměrné hodnocení: 4,7

Počet roků zkušeností s vývojem aplikací pro Shopify App Store: 9

8271 NW 125th Ln, Parkland, FL, 33076, US

Podpora

Poslat zprávu

support@helpcenterapp.com

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

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