Helpcenter: AI FAQ Page
Galerie propagovaných obrázků
Důležité informace
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Použití přímo v prostředí administrátora Shopify
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Funguje s nejnovějšími motivy
O této aplikaci
Uvedena
8. prosinec 2015 · Protokol změn
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Kategorie
Nejčastější dotazy , Správa požadavků na podporuMeet the ultimate AI-powered FAQ builder that simplifies FAQs creation to drive sales faster
HelpCenter is an easy-to-use customer service solution for e-commerce. Our user-friendly FAQ builder allows you to create informative and easy-to-navigate FAQ pages in no time, saving valuable support team resources. We've also integrated ChatGPT for automatically generating FAQs, making support even simpler. Leverage live chat and a support ticketing system to enhance customer interactions. Need support? Get help anytime with our 24/7 live chat!
- AI-powered FAQ builder: Create FAQ pages with no efforts
- AI-powered FAQ translations: Globalize your FAQs for wider reach
- Display product FAQs directly on product page to boost sales and conversion rate
- Effective chat app: live chat & chatbot for quick support and proactive sales
- Centralize inquiries from multiple channels in one helpdesk ticketing system
Cena
3denní zkušební verze zdarmaFree
Bezplatná instalace
$0.25 per each additional ticket; top-up is available starting from 25 tickets
- No AI integrations
- Limited FAQ articles
- Default FAQ designs
- Live chat & CRM with 10 tickets/month
Basic
$5.99/měsíc
nebo $59.99/rok s úsporou 17 %
Free trial for 3 days
- GPT4 Integration
- AI translations, up to 3
- Unlimited FAQ articles
- Premium FAQ designs
- Live chat & CRM with 50 tickets/month
Standard
$19.99/měsíc
nebo $199.99/rok s úsporou 17 %
Free trial for 3 days
- All from Basic plan
- AI translations, up to 5
- Live chat & CRM with 300 tickets/month
- Unlimited support agents & auto responses
Advanced
$100/měsíc
nebo $1,000/rok s úsporou 17 %
Free trial for 3 days
- All from Standard plan
- AI translations, unlimited
- Live chat & CRM with 1000 tickets/month
- Support priority
- Feature request prior
Free
Bezplatná instalace
$0.25 per each additional ticket; top-up is available starting from 25 tickets
- No AI integrations
- Limited FAQ articles
- Default FAQ designs
- Live chat & CRM with 10 tickets/month
Basic
$5.99/měsíc
nebo $59.99/rok s úsporou 17 %
Free trial for 3 days
- GPT4 Integration
- AI translations, up to 3
- Unlimited FAQ articles
- Premium FAQ designs
- Live chat & CRM with 50 tickets/month
Standard
$19.99/měsíc
nebo $199.99/rok s úsporou 17 %
Free trial for 3 days
- All from Basic plan
- AI translations, up to 5
- Live chat & CRM with 300 tickets/month
- Unlimited support agents & auto responses
Advanced
$100/měsíc
nebo $1,000/rok s úsporou 17 %
Free trial for 3 days
- All from Standard plan
- AI translations, unlimited
- Live chat & CRM with 1000 tickets/month
- Support priority
- Feature request prior
Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti
Počet recenzí: 1 326
I tried another free app which has over 1000+ good reviews. But they actually do not worth the rating, even thougth it's free. That's why we choose HelpCeter. This app is very user-friendly. Mutiple templetes are availabe for choosing. Customer service is very helpful.
Hi True Image Tech team!
Thank you very much for your feedback and appreciation of our app!
We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.
Thank you for choosing us!
Kindest regards,
HelpCenter team.
Needed some tech support; contacted them via Chat and it was sorted in minutes.
Easy to use app, have used it now for around three or four years.
Hi!
Happy to hear that you are satisfied with our app and support service :)
Feel free to contact us if you face any issues, we are always here and happy to help!
Best regards,
HelpCenter team
FAQ works well with many options. Had an issue once and it was quickly resolved.
Hello team Chinese Herbs Direct!
Thank you so much for taking the time to leave us a rating. We are thrilled to hear that you are enjoying our product and service. Thank you for choosing us!
Best regards,
HelpCenter team
nous utilisons cette application sur tous nos stores et nous en sommes très content ! Je recommande vivement.
Merci pour votre commentaire 5 étoiles ! Nous apprécions sincèrement vos commentaires.
Cordialement,
L'équipe du HelpCenter
Good app for FAQs, for the most part. Comes complete with schema markup and the ability to link to specific Q&As. The template choices are limited. There are a couple of issues with technical SEO/accessibility:
1) There are three levels for Headings and Q&As: Category > Section > Articles. If you don't use categories AND sections then you end up with skipped heading levels. In our case, we don't need a subcategory/section within each category.
2) It comes with it's own title tag, which means you get flagged in SEO audits for having multiple title tags. There's no documentation about it this, or how to work around it. I've found that you have to edit the theme code so that the Shopify title tag isn't inserted on this page.
3) The app is heavy, so the FAQs page gets flagged for being slow.
Hello Fancy Feast US team.
Thank you for your feedback. We’re constantly striving to improve our customers’ experience, so we’ll use your suggestions to improve our application. Thanks for being a customer!
Best rgards,
HelpCenter team
O této aplikaci
Uvedena
8. prosinec 2015 · Protokol změn
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Kategorie
Nejčastější dotazy , Správa požadavků na podporuVytvořeno partnerem Shark Byte, Inc
Informace o partnerovi Shark Byte, Inc
Průměrné hodnocení: 4,6
Počet roků zkušeností s vývojem aplikací pro Shopify App Store: 8
8271 NW 125th Ln, Parkland, FL, 33076, US
Podpora
Poslat zprávusupport@helpcenterapp.com
Tento vývojář nenabízí přímou podporu v jazyce Čeština.