Help Center: FAQ Page Helpdesk
- Priser
-
Gratis abonnement tilgængeligt. Mulighed for gratis prøveperiode.
- Højdepunkter
- Brug direkte i Shopify-administratoren
- Fungerer sammen med de nyeste temaer
- Bedømmelse
- 4,7 (1.328)
- Udvikler
- Shark Byte, Inc
Galleri med udvalgte billeder
Omdan samtaler til konverteringer: AI-drevet FAQ-bygger, live chat, helpdesk, chatbot
Reducer indsatsen pr. billet med selvbetjeningsmuligheder såsom FAQ'er, vidensbaser eller hjælpecentre (hurtigt genereret af ChatGPT 4) fra HelpCenter. Der er tilgængelig over et dusin FAQ-skabeloner. Automatiser rutinemæssige anmodninger med chatbots. Hold forbindelsen med dine kunder i realtid via live chat og centraliser alle forespørgsler fra e-mail, live chat, FB messenger i én indbakke med vores helpdesk-billetsystem. Vi tilbyder support 24/7 for at hjælpe dig med at løse ethvert problem hurtigt og effektivt.
- GPT-4 drevet FAQ-app: Generer SEO-venlige FAQ'er på enhver side på ingen tid
- AI-drevne FAQ-oversættelser: Globaliser dine FAQ'er for større rækkevidde
- Omnichannel: Centraliser forespørgsler fra e-mail, live chat, Facebook i én indbakke
- Effektiv live chat & chatbot-app: Løs problemer i realtid & sælg proaktivt
- Selvbetjeningswidget: Integreret med kontaktformular, ordresporing & FAQ
Indeholder maskinoversat tekst
- Højdepunkter
- Brug direkte i Shopify-administratoren
- Fungerer sammen med de nyeste temaer
Lanceret
8. december 2015 · Ændringslog
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Fungerer sammen med
LangShopPriser
Free
Gratis at installere
0,25 $ pr. ekstra billet; top-up er tilgængelig fra 25 billetter
- Ingen AI-integrationer
- Begrænsede FAQ-artikler
- Standard FAQ-designs
- HelpCenter-branding
- Live chat & CRM med 10 billetter/md
Basic
$5.99 om måneden
eller $59.99 om året, og spar 17 %
0,16 $ pr. ekstra billet; top-up er tilgængelig fra 25 billetter
- GPT4-integration
- AI-oversættelser, op til 3
- Ubegrænsede FAQ-artikler
- Premium FAQ-designs
- Ingen branding
- Live chat & CRM med 50 billetter/md
3-dages gratis prøveperiode
Standard
$19.99 om måneden
eller $199.99 om året, og spar 17 %
0,15 $ pr. ekstra billet; top-up er tilgængelig fra 50 billetter
- Alt fra Basic
- AI-oversættelser, op til 5
- Live chat & CRM med 300 billetter/md
- Ubegrænsede supportagenter & auto-svar
- Ubegrænsede chatbots
3-dages gratis prøveperiode
Advanced
$49.99 om måneden
eller $498.96 om året, og spar 17 %
0,10 $ pr. ekstra billet; top-up er tilgængelig fra 100 billetter
- Alt fra Standard-planen
- AI-oversættelser, ubegrænsede
- Live chat & CRM med 1000 billetter/md
- Supportprioritet
- Prioritet for funktionsanmodninger
3-dages gratis prøveperiode
Free
Gratis at installere
0,25 $ pr. ekstra billet; top-up er tilgængelig fra 25 billetter
- Ingen AI-integrationer
- Begrænsede FAQ-artikler
- Standard FAQ-designs
- HelpCenter-branding
- Live chat & CRM med 10 billetter/md
Basic
$5.99 om måneden
eller $59.99 om året, og spar 17 %
0,16 $ pr. ekstra billet; top-up er tilgængelig fra 25 billetter
- GPT4-integration
- AI-oversættelser, op til 3
- Ubegrænsede FAQ-artikler
- Premium FAQ-designs
- Ingen branding
- Live chat & CRM med 50 billetter/md
3-dages gratis prøveperiode
Standard
$19.99 om måneden
eller $199.99 om året, og spar 17 %
0,15 $ pr. ekstra billet; top-up er tilgængelig fra 50 billetter
- Alt fra Basic
- AI-oversættelser, op til 5
- Live chat & CRM med 300 billetter/md
- Ubegrænsede supportagenter & auto-svar
- Ubegrænsede chatbots
3-dages gratis prøveperiode
Advanced
$49.99 om måneden
eller $498.96 om året, og spar 17 %
0,10 $ pr. ekstra billet; top-up er tilgængelig fra 100 billetter
- Alt fra Standard-planen
- AI-oversættelser, ubegrænsede
- Live chat & CRM med 1000 billetter/md
- Supportprioritet
- Prioritet for funktionsanmodninger
3-dages gratis prøveperiode
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
Anmeldelser (1.328)
Very fast and cooperative Support. Easy to use app. Pricing is also absolute fair :) A must have
Hello World Of Dice - Dein Würfelshop team!
Thank you very much for such a high mark of our app and support!
We appreciate our customers feedback and always happy to provide you with our assistance!
Best regards,
HelpCenter team
We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.
Hello creatisto !
Thank you very much for leaving such a positive review, it is much appreciated!
We are happy to hear that you've been satisfied with HelpCenter all these years. Thank you very musch for your loyalty, it really means a lot to us!
Best regrds
HelpCenter team
I would not recommend this app to others because of the same reason that most of the others have given it a 1 star review... they changed the pricing model so that functionality that was free was no longer free. This had a direct impact on your live site because now only 5 FAQs were displayed on the site and any other FAQs were no longer live. The danger here is that the creators of this app directly affected your live site and the information that was displayed by changing their pricing model and forcing you to pay for functionality that was free. They also force you to upgrade and pay in order to get an export so you have to manually copy each individual FAQ from their app which means you have to edit every single one to copy the answer. Would not use any of their apps in the future.
Dear Smart Sips Coffee !
First of all, we would like to apologize for such an experience using our application. We fully accept your views and agree that this is unacceptable. Your feedback is very valuable and will help us avoid similar mistakes in the future!
There should be no excuses on our part, but let us mention that in connection with the changes to the Free plan and FAQ as a result, our team has been updating users for quite some time about these changes and what they may affect.
Since we try to find an individual approach to everyone, we have already contacted you by mail and offered options for solving the issue as quickly as possible. We look forward to your response!
We are very sorry once again that our application did not meet your needs. We would really like to assist you resolving the issue so that you change your mind and give us a second chance.
We truly value our customers and try to do our best to provide them with the best experience possible.
Waiting for your reply!
Best Regards
HelpCenter team
Great app, very easy to use, lots of options and the support is amazing and very quick at solving any issues you might have. Totally recommend it.
Hello Golden curl team!
Thank you for your kind feedback :)
We sincerely hope that our Helpcenter will be helpful for you for a long time.
Best wishes,
Helpcenter team
Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!
Hello IBKÜL!
Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!
It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!
We will keep going to make our app better and better!
Thank you for choosing us :)
Best regards,
HelpCenter team
Support
Shark Byte, Inc kan besvare dine spørgsmål vedrørende Help Center: FAQ Page Helpdesk.
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