HelpCenter | FAQ HelpDesk Tabs

HelpCenter | FAQ HelpDesk Tabs

de Vertex LV

FAQ page, Help Desk ticketing, Live chat for customer support

4.8 con 5 estrellas

La calificación general refleja el estado actual de la aplicación. Es un recuento de todas las reseñas de la aplicación pero con énfasis en las más recientes.

  • 5 con 5 estrellas
    88 % de las calificaciones con 5 estrellas
  • 4 con 5 estrellas
    7 % de las calificaciones con 4 estrellas
  • 3 con 5 estrellas
    2 % de las calificaciones con 3 estrellas
  • 2 con 5 estrellas
    1 % de las calificaciones con 2 estrellas
  • 1 con 5 estrellas
    2 % de las calificaciones con 1 estrellas

Intuitive FAQ in 10 minutes

Create an attractive FAQ page from scratch. Provide your customers with a simple, easy to navigate tool to find their answers instantly.

HelpDesk for customer service

Access all customer inquiries from email, Live Chat and FB Messenger in a single platform and save your time.

Product description Tabs

Create a world class fully customizable tabs to your product page. Select from specific, shared or static content tabs based on your needs


Acerca de HelpCenter | FAQ HelpDesk Tabs

About HelpCenter

HelpCenter is a user-friendly customer service App for e-commerce, aimed at making interactions with customers more effective. By combining four highly effective solutions - FAQ builder, HelpDesk ticketing, Live Chat & Tabs – HelpCenter is a true lifesaver for every e-shop that values customer experience and its own time.

WHY CHOOSE HELPCENTER

  • You’ll be able to build an informative, easy to navigate FAQ page that will answer your customers’ questions before they appear in your inbox
  • As a result, you save a valuable time of your support team
  • You’ll get to manage all inquiries from multiple channels: email, chat or FB Messenger in a single HelpDesk
  • Manage your Product descriptions, shipping and other info using custom tabs
  • You’ll be able to use one account for several e-shops or communication channels
  • You’ll boost your customer experience thanks to Live Chat that will keep your business accessible in real-time
  • You’ll be able to enjoy a smooth, intuitive user experience
  • We’ll be there for you anytime you need a fast and dedicated support!

WHAT YOU GET

Intuitive FAQ builder:

  • Create a multilingual, SEO-friendly FAQ page that fully integrates with the site design and looks good on all devices in 10 minutes
  • Publish searchable questions and answers organized into sections and categories
  • Enjoy a time-saving feature of exporting/importing content of a FAQ page into another Shopify shop
  • Spice your FAQ page up with pictures (header/footer) – for brand promotion, cross-sell, and up-sell

HelpDesk ticketing system:

  • Manage all inquiries from email, chat and FB Messenger in a single, easy to use platform
  • Add as many inboxes, live chat and FB Messenger accounts and agents as you need
  • Access customer purchase and inquiry history
  • Enjoy an integration with Shopify “Orders” and easily access them from HelpDesk for cancelling, duplicating or refunding
  • Use custom templates, tags, auto-responses, signatures, internal comments and more

Tabs:

  • Create tabs for your product page
  • Specific tabs for product-specific content, automatically create a tab directly from the product description
  • Shared tabs for content creation that's relevant to multiple products, create a tab and assign it by product type, collection, or vendor
  • Add static content below the tabs
  • Choose different tabs themes and customize tabs by changing colors and other design elements

Live Chat:

  • Let your customers contact your business in real-time and after office hours

Now You can provide quick support with the HelpCenter Mobile App for Android. Simply download from Google Play store.

Related to: Customer support, Customer service, FAQ page, Helpdesk, ticketing, Live chat

Galería multimedia

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4.8 con 5 estrellas

La calificación general refleja el estado actual de la aplicación. Es un recuento de todas las reseñas de la aplicación pero con énfasis en las más recientes.

  • 5 con 5 estrellas
    88 % de las calificaciones con 5 estrellas
  • 4 con 5 estrellas
    7 % de las calificaciones con 4 estrellas
  • 3 con 5 estrellas
    2 % de las calificaciones con 3 estrellas
  • 2 con 5 estrellas
    1 % de las calificaciones con 2 estrellas
  • 1 con 5 estrellas
    2 % de las calificaciones con 1 estrellas

Reseñas más recientes

Sydney Sock Project

Amazing support. I had several small tweaks that required coding and the support team had them all fixed within a few hours. The application runs smoothly and looks great on the store. Highly recommend.

Squirrl

The app is great and helped me to create a really attractive FAQ page. The support is also excellent.

The Unlimited Box

AMAZING app and AMAZING customer service!
I wanted to switch to a different FAQ app cause mine is very complictaed to handle. HelpDesk did all the transfer in a few days! Donatas was always here to help and always kept me updated about the progress of the transfer of the FAQs! Really great job, well done! 10/10

4.8 con 5 estrellas

La calificación general refleja el estado actual de la aplicación. Es un recuento de todas las reseñas de la aplicación pero con énfasis en las más recientes.

  • 5 con 5 estrellas
    88 % de las calificaciones con 5 estrellas
  • 4 con 5 estrellas
    7 % de las calificaciones con 4 estrellas
  • 3 con 5 estrellas
    2 % de las calificaciones con 3 estrellas
  • 2 con 5 estrellas
    1 % de las calificaciones con 2 estrellas
  • 1 con 5 estrellas
    2 % de las calificaciones con 1 estrellas

Precio 14 días de prueba gratis

Ver todas las opciones de precios

FREE

Instalación gratuita

FREE FAQ, Basic TABS, HELP DESK with 50 tickets / month (Email, Chat, FB Messenger) for customer support

  • Unlimited Questions & Answers
  • Change of FAQ color, font sizes, texts & other
  • Basic Tabs
  • Unlimited ticketing agents, email and chat accounts

FAQ

$4.95/mes

o $4/mes se factura $48 una vez al año

PREMIUM FAQ, Basic TABS, HELP DESK with 250 tickets / month (Email, Chat, FB Messenger) for customer support

  • FREE features+
  • Basic Tabs
  • Unlimited Categories, Sections
  • Article ratings
  • More templates
  • Custom CSS
  • 250 tickets / month
  • Premium Support

ESSENTIAL

$9.99/mes

o $7.99/mes se factura $95.88 una vez al año

PREMIUM FAQ, TABS, HELP DESK with 250 tickets / month (Email, Chat, FB Messenger) for customer support

  • FAQ features+
  • All Tabs features
  • Automated responses
  • Order management
  • Workflow automation
  • Templates
  • Working hours
  • Analytics
  • Premium Support

PROFESSIONAL

$29.95/mes

o $24/mes se factura $288 una vez al año

PREMIUM FAQ, TABS + HELP DESK with 1200 tickets / month (Email, Chat, FB Messenger) for customer support

  • ESSENTIAL features+
  • Automated responses
  • Order management
  • Workflow automation
  • Templates
  • Macros
  • Analytics
  • 1200 tickets / month
  • Premium Support

* Todos los cargos se facturan en USD.
** Los cargos recurrentes, incluidos los costos mensuales o los cargos basados en el uso, se facturan cada 30 días.