Help Center: FAQ Page Helpdesk
Galería de imágenes destacadas
Características
-
Se usa directamente en el panel de control de Shopify
-
Funciona con los temas más recientes
Acerca de esta aplicación
Fecha de lanzamiento
8 de diciembre de 2015 · Registro de cambios
Idiomas
Inglés
Esta aplicación no está traducida al Español
Funciona con
LangShopHelping you turn conversations into conversions: AI-powered FAQ builder, live chat, messaging
Reduce effort per ticket with self-service options such as FAQs, knowledge bases, or help centers (quickly generated by ChatGPT 4). Over a dozen of FAQ templates available. Automate routine requests with chatbots. Stay connected with your customers in real time via live chat and centralize all inquiries from email, live chat, FB messenger in one inbox with our helpdesk ticketing system. We provide 24/7 support to help you resolve any issue promptly and efficiently.
- GPT-4 powered FAQ app: Generate SEO-friendly FAQs on any page in no time
- AI-powered FAQ translations: Globalize your FAQs for wider reach
- Omnichannel: Centralize inquiries from email, live chat, Facebook in one inbox
- Effective live chat app: Solve issues in real time & sell proactively
- Self-service widget: Integrated with contact form, order tracking & FAQ
Contiene texto sin traducir
Precios
Free
Instalación gratuita
$0.25 per each additional ticket; top-up is available starting from 25 tickets
- No AI integrations
- Limited FAQ articles
- Default FAQ designs
- Branded HelpCenter logo
- Live chat & CRM with 10 tickets/month
Basic
$5.99 al mes
o $59.99 al año con un ahorro del 17%
$0.16 per each additional ticket; top-up is available starting from 25 tickets
- GPT4 Integration
- AI translations, up to 3
- Unlimited FAQ articles
- Premium FAQ designs
- No branded logo
- Live chat & CRM with 50 tickets/mo
Prueba gratis de 3 días
Standard
$19.99 al mes
o $199.99 al año con un ahorro del 17%
$0.15 per each additional ticket; top-up is available starting from 50 tickets
- All from Basic plan
- AI translations, up to 5
- Live chat & CRM with 300 tickets/month
- Unlimited support agents & auto responses
Prueba gratis de 3 días
Advanced
$49.99 al mes
o $498.96 al año con un ahorro del 17%
$0.1 per each additional ticket; top-up is available starting from 100 tickets
- All from Standard plan
- AI translations, unlimited
- Live chat & CRM with 1000 tickets/month
- Support priority
- Feature request priority
Prueba gratis de 3 días
Free
Instalación gratuita
$0.25 per each additional ticket; top-up is available starting from 25 tickets
- No AI integrations
- Limited FAQ articles
- Default FAQ designs
- Branded HelpCenter logo
- Live chat & CRM with 10 tickets/month
Basic
$5.99 al mes
o $59.99 al año con un ahorro del 17%
$0.16 per each additional ticket; top-up is available starting from 25 tickets
- GPT4 Integration
- AI translations, up to 3
- Unlimited FAQ articles
- Premium FAQ designs
- No branded logo
- Live chat & CRM with 50 tickets/mo
Prueba gratis de 3 días
Standard
$19.99 al mes
o $199.99 al año con un ahorro del 17%
$0.15 per each additional ticket; top-up is available starting from 50 tickets
- All from Basic plan
- AI translations, up to 5
- Live chat & CRM with 300 tickets/month
- Unlimited support agents & auto responses
Prueba gratis de 3 días
Advanced
$49.99 al mes
o $498.96 al año con un ahorro del 17%
$0.1 per each additional ticket; top-up is available starting from 100 tickets
- All from Standard plan
- AI translations, unlimited
- Live chat & CRM with 1000 tickets/month
- Support priority
- Feature request priority
Prueba gratis de 3 días
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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios
1.327 reseñas
We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.
Hello creatisto !
Thank you very much for leaving such a positive review, it is much appreciated!
We are happy to hear that you've been satisfied with HelpCenter all these years. Thank you very musch for your loyalty, it really means a lot to us!
Best regrds
HelpCenter team
Very fast and cooperative Support. Easy to use app. Pricing is also absolute fair :) A must have
Hello World Of Dice - Dein Würfelshop team!
Thank you very much for such a high mark of our app and support!
We appreciate our customers feedback and always happy to provide you with our assistance!
Best regards,
HelpCenter team
I tried another free app which has over 1000+ good reviews. But they actually do not worth the rating, even thougth it's free. That's why we choose HelpCeter. This app is very user-friendly. Mutiple templetes are availabe for choosing. Customer service is very helpful.
Hi True Image Tech team!
Thank you very much for your feedback and appreciation of our app!
We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.
Thank you for choosing us!
Kindest regards,
HelpCenter team.
Great app, very easy to use, lots of options and the support is amazing and very quick at solving any issues you might have. Totally recommend it.
Hello Golden curl team!
Thank you for your kind feedback :)
We sincerely hope that our Helpcenter will be helpful for you for a long time.
Best wishes,
Helpcenter team
I would not recommend this app to others because of the same reason that most of the others have given it a 1 star review... they changed the pricing model so that functionality that was free was no longer free. This had a direct impact on your live site because now only 5 FAQs were displayed on the site and any other FAQs were no longer live. The danger here is that the creators of this app directly affected your live site and the information that was displayed by changing their pricing model and forcing you to pay for functionality that was free. They also force you to upgrade and pay in order to get an export so you have to manually copy each individual FAQ from their app which means you have to edit every single one to copy the answer. Would not use any of their apps in the future.
Dear Smart Sips Coffee !
First of all, we would like to apologize for such an experience using our application. We fully accept your views and agree that this is unacceptable. Your feedback is very valuable and will help us avoid similar mistakes in the future!
There should be no excuses on our part, but let us mention that in connection with the changes to the Free plan and FAQ as a result, our team has been updating users for quite some time about these changes and what they may affect.
Since we try to find an individual approach to everyone, we have already contacted you by mail and offered options for solving the issue as quickly as possible. We look forward to your response!
We are very sorry once again that our application did not meet your needs. We would really like to assist you resolving the issue so that you change your mind and give us a second chance.
We truly value our customers and try to do our best to provide them with the best experience possible.
Waiting for your reply!
Best Regards
HelpCenter team
Acerca de esta aplicación
Fecha de lanzamiento
8 de diciembre de 2015 · Registro de cambios
Idiomas
Inglés
Esta aplicación no está traducida al Español
Funciona con
LangShopCreada por Shark Byte, Inc
Acerca de Shark Byte, Inc
Calificación promedio: 4,7
9 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
8271 NW 125th Ln, Parkland, FL, 33076, US
Soporte técnico
Enviar un mensajesupport@helpcenterapp.com
Este desarrollador no ofrece soporte técnico directo en Español.
Recursos
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