HelpCenter | FAQ Chat Helpdesk

FAQ page, ticketing, Livechat, Chatbot for support, Tabs

  • Popular entre los negocios de los Estados Unidos

Desde $3.99/mes. 7 día de prueba gratis.

Características de la aplicación

  • Tecnología puntera: funciona con los temas más recientes

Sección de valores clave

Intuitive FAQ in 10 minutes

Create an attractive FAQ page from scratch. Provide your customers with a simple, easy to navigate tool to find their answers instantly.

HelpDesk for customer service

Access all customer inquiries from Help Center: email, Live Chat, Chatbot and FB Messenger in a single platform and save your time.

Product description Tabs

Create a world class fully customizable tabs to your product page. Select from specific, shared or static content tabs based on your needs

HelpCenter | FAQ Chat Helpdesk

HelpCenter | FAQ Chat Helpdesk

About HelpCenter

HelpCenter is a user-friendly customer service App for e-commerce, aimed at making interactions with customers more effective. By combining highly effective solutions - FAQ builder, Livechat & Chatbot, HelpDesk ticketing & Tabs – HelpCenter is a true lifesaver for every e-shop that values customer experience and its own time.

WHY CHOOSE HELPCENTER

  • You’ll be able to build an informative, easy to navigate FAQ page that will answer your customers’ questions before they appear in your inbox
  • You’ll get to manage all inquiries from multiple channels: email, chat or FB Messenger in a single HelpDesk
  • Manage your Product descriptions, shipping and other info using custom tabs
  • You’ll be able to use one account for several e-shops or communication channels
  • You’ll boost your customer experience thanks to Live Chat that will keep your business accessible in real-time
  • We’ll be there for you anytime you need a fast and dedicated support!

WHAT YOU GET

Intuitive FAQ builder:

  • Create a multilingual, SEO-friendly FAQ page that fully integrates with the site design and looks good on all devices in 10 minutes
  • Publish searchable questions and answers organized into sections and categories
  • Enjoy a time-saving feature of exporting/importing content of a FAQ page into another Shopify shop
  • Spice your FAQ page up with pictures (header/footer) – for brand promotion, cross-sell, and up-sell

Live Chat and Chatbot

  • Let your customers contact your business in real-time and after office hours
  • Enable chatbot workflow builder

HelpDesk ticketing system:

  • Manage all inquiries from email, live chat and FB Messenger in a single, easy to use platform, add unlimited inboxes & agents
  • Access customer purchase and inquiry history
  • Enjoy an integration with Shopify “Orders” and easily access them from HelpDesk for cancelling, duplicating or refunding
  • Use custom templates, tags, auto-responses, signatures, internal comments

Tabs:

  • Create tabs for your product page
  • Specific tabs for product-specific content, automatically create a tab directly from the product description
  • Shared tabs for content creation that's relevant to multiple products, create a tab and assign it by product type, collection, or vendor
  • Add static content below the tabs
  • Choose different tabs themes and customise tabs by changing colours and other design elements

Contact form:

  • Let your customers contact you in a few simple steps
  • Choose how and where to display a contact form on your store (include a widget or embed it on a specific page)
  • Have full control over the elements that appear in your contact form
  • Choose from different templates, fonts, colors

Provide quick customer support with the HelpCenter Mobile App for Android from Google Play store.

Fecha de lanzamiento

HelpCenter | FAQ Chat Helpdesk

HelpCenter | FAQ Chat Helpdesk

About HelpCenter

HelpCenter is a user-friendly customer service App for e-commerce, aimed at making interactions with customers more effective. By combining highly effective solutions - FAQ builder, Livechat & Chatbot, HelpDesk ticketing & Tabs – HelpCenter is a true lifesaver for every e-shop that values customer experience and its own time.

WHY CHOOSE HELPCENTER

  • You’ll be able to build an informative, easy to navigate FAQ page that will answer your customers’ questions before they appear in your inbox
  • You’ll get to manage all inquiries from multiple channels: email, chat or FB Messenger in a single HelpDesk
  • Manage your Product descriptions, shipping and other info using custom tabs
  • You’ll be able to use one account for several e-shops or communication channels
  • You’ll boost your customer experience thanks to Live Chat that will keep your business accessible in real-time
  • We’ll be there for you anytime you need a fast and dedicated support!

WHAT YOU GET

Intuitive FAQ builder:

  • Create a multilingual, SEO-friendly FAQ page that fully integrates with the site design and looks good on all devices in 10 minutes
  • Publish searchable questions and answers organized into sections and categories
  • Enjoy a time-saving feature of exporting/importing content of a FAQ page into another Shopify shop
  • Spice your FAQ page up with pictures (header/footer) – for brand promotion, cross-sell, and up-sell

Live Chat and Chatbot

  • Let your customers contact your business in real-time and after office hours
  • Enable chatbot workflow builder

HelpDesk ticketing system:

  • Manage all inquiries from email, live chat and FB Messenger in a single, easy to use platform, add unlimited inboxes & agents
  • Access customer purchase and inquiry history
  • Enjoy an integration with Shopify “Orders” and easily access them from HelpDesk for cancelling, duplicating or refunding
  • Use custom templates, tags, auto-responses, signatures, internal comments

Tabs:

  • Create tabs for your product page
  • Specific tabs for product-specific content, automatically create a tab directly from the product description
  • Shared tabs for content creation that's relevant to multiple products, create a tab and assign it by product type, collection, or vendor
  • Add static content below the tabs
  • Choose different tabs themes and customise tabs by changing colours and other design elements

Contact form:

  • Let your customers contact you in a few simple steps
  • Choose how and where to display a contact form on your store (include a widget or embed it on a specific page)
  • Have full control over the elements that appear in your contact form
  • Choose from different templates, fonts, colors

Provide quick customer support with the HelpCenter Mobile App for Android from Google Play store.

Fecha de lanzamiento

Precio 7 día de prueba gratis

Ver todas las opciones de precios

FAQ + TABS

$3.99/mes

o $3.75/mes se factura $44.99 una vez al año

  • Unlimited FAQs
  • Premium FAQ templates
  • Article ratings
  • Contact form
  • Order tracking
  • Multilingual
  • Shared tabs
  • All other FAQ & Tabs features

HELPDESK

$10.99/mes

o $5.83/mes se factura $69.99 una vez al año

  • Unlimited support agents
  • 30000 tickets per year
  • Shopify order management
  • Templates & rules
  • Live chat
  • Chatbots
  • Tags

PROFESSIONAL

$15.99/mes

o $8.25/mes se factura $99 una vez al año

  • All FAQ features
  • All Tabs features
  • All HelpDesk features
  • 100000 tickets per year
  • Full onboarding

* Todos los cargos se facturan en USD.
** Los cargos recurrentes, incluidos los costos mensuales o los cargos según el uso, se facturan cada 30 días.

Reseñas

4.8 de 5 estrellas

La calificación general refleja el estado actual de la aplicación. Es un recuento de todas las reseñas de la aplicación pero con énfasis en las más recientes.

  • 5 de 5 estrellas
    88% de las calificaciones con 5 estrellas
  • 4 de 5 estrellas
    7% de las calificaciones con 4 estrellas
  • 3 de 5 estrellas
    1% de las calificaciones con 3 estrellas
  • 2 de 5 estrellas
    1% de las calificaciones con 2 estrellas
  • 1 de 5 estrellas
    2% de las calificaciones con 1 estrellas

dormroom.shop

Ubicación Estados Unidos

Support was helpful and responded quickly via email until my issue was resolved. Ui looks nice too!

Meebike

Ubicación China

Donatas is really friendly and helpful!!
This is a great platform for marketers who want to create a FAQ page for their business. I really like the FAQ page that I made for my business because it allows me to keep my customers informed about all of my latest offers and promotions. The live chat is another great feature that makes it easy to serve my customers and provide them with the support they need. It is a great platform that allows me to create a page that is unique to my business

WhatTheChef?!

Ubicación Alemania

gut aber etwas teuergggggggggggggggggggggggggggggggggggggggggdddddddddddddddbbbbbbbbbbbb,,,,,,,,,,,,

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