HelpCenter | FAQ Chat Helpdesk
Galería de imágenes destacadas
Características
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Ubicados en Estados Unidos
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Funciona con los temas más recientes
Acerca de esta aplicación
Fecha de lanzamiento
8 de diciembre de 2015
Idiomas
Inglés
Improve customer service with FAQ builder, help desk ticketing system, tabs, chatbot & live chat app
Answer your customers’ FAQs before they appear in your inbox with the help of an informative, easy-to-navigate FAQ page. It reduces the support team load and speeds up the response time. Manage inquiries from multiple channels: email, chat or FB Messenger - all in a single Help Desk. Add product descriptions, shipping and other info to product Tabs and improve store navigation. Our app provides Live Chat and automated chatbots that will keep your business accessible in real-time 24/7.
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FAQ builder: create a SEO-friendly FAQ page using templates. FAQ translation
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Chatbot & Live Chat app: Let your customers contact your business in real-time
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Help Desk ticketing system: resolve inquiries from multiple channels in 1 place
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Product tabs with descriptions (assign it by product type, collection or vendor)
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Contact form: control over the elements, choose from different templates, widget
Precios
Prueba gratis de 15 díasFREE
Instalación gratuita
$0.25 per each additional ticket; top-up is available starting from 25 tickets
- 10 tickets/month
- 5 FAQ articles
- Basic templates
- Widget
- 1 chatbot
- 1 support agent
- 1 live chat
- 1 Auto Response
BASIC
$8/mes
o $80 al año con un ahorro del 17%
$0.16 per each additional ticket; top-up is available starting from 25 tickets
- 50 tickets/month
- Unlimited FAQs
- Premium templates
- Widget
- Unlimited chatbots
- Unlimited support agents
- Live chats
- Auto Responses
STANDARD
$45/mes
o $450 al año con un ahorro del 17%
$0.15 per each additional ticket; top-up is available starting from 50 tickets
- 300 tickets/month
- Unlimited FAQs
- Premium templates
- Widget
- Unlimited chatbots
- Unlimited support agents
- Live chats
- Auto Responses
ADVANCED
$100/mes
o $1,000 al año con un ahorro del 17%
$0.1 per each additional ticket; top-up is available starting from 100 tickets
- 1000 tickets/month
- Unlimited FAQs
- Premium templates
- Widget
- Unlimited chatbots
- Unlimited support agents
- Live chats
- Auto Responses
FREE
Instalación gratuita
$0.25 per each additional ticket; top-up is available starting from 25 tickets
- 10 tickets/month
- 5 FAQ articles
- Basic templates
- Widget
- 1 chatbot
- 1 support agent
- 1 live chat
- 1 Auto Response
BASIC
$8/mes
o $80 al año con un ahorro del 17%
$0.16 per each additional ticket; top-up is available starting from 25 tickets
- 50 tickets/month
- Unlimited FAQs
- Premium templates
- Widget
- Unlimited chatbots
- Unlimited support agents
- Live chats
- Auto Responses
STANDARD
$45/mes
o $450 al año con un ahorro del 17%
$0.15 per each additional ticket; top-up is available starting from 50 tickets
- 300 tickets/month
- Unlimited FAQs
- Premium templates
- Widget
- Unlimited chatbots
- Unlimited support agents
- Live chats
- Auto Responses
ADVANCED
$100/mes
o $1,000 al año con un ahorro del 17%
$0.1 per each additional ticket; top-up is available starting from 100 tickets
- 1000 tickets/month
- Unlimited FAQs
- Premium templates
- Widget
- Unlimited chatbots
- Unlimited support agents
- Live chats
- Auto Responses
Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios
1.309 reseñas
Cette application est très facile d'utilisation! De plus, leur service à la clientèle est exemplaire! Un grand merci!
Bonjour à tous!
Merci d'avoir laissé une critique aussi positive et pour un taux aussi élevé de travail de notre équipe d'assistance.
Nous sommes ravis d'apprendre que vous êtes satisfait de notre application et de notre service, car nous essayons toujours de faire de notre mieux pour offrir à nos clients la meilleure expérience possible.
Cordialement,
Équipe du centre d'aide
Save time on installing other FAQ apps, only to delete them later for being difficult or confusing to use - just install HelpCentre and know that you won't be disappointed.
Hello Big Duck AU team,
Thank you for the kind words about our app, we’re passionate about what we do and it’s great to see that it translates into results for our customers!
We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.
Best regards,
HelpCenter Team
Très simple d'utilisation et efficace. Je recommande fortement pour débuter !
De plus, design simple & pro
Bonjour à tous !
Merci beaucoup pour ce commentaire si positif ! Nous sommes heureux d'entendre que vous trouvez notre application utile :)
Nous allons continuer à faire de notre mieux pour nous améliorer chaque jour !
Meilleures salutations,
L'équipe du HelpCenter
Acerca de esta aplicación
Fecha de lanzamiento
8 de diciembre de 2015
Idiomas
Inglés
Creada por Shark Byte, Inc
Acerca de Shark Byte, Inc
Calificación promedio: 4,4
7 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
Soporte técnico
Enviar un mensajesupport@helpcenterapp.com
Este desarrollador no ofrece soporte técnico directo en Español.
Recursos
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