HelpCenter
Galerie d'images en vedette
Caractéristiques
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Basées aux États-Unis
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Fonctionne avec les thèmes les plus récents
À propos de cette application
FAQ, Helpdesk, billetterie, Chat en direct, Onglets, Tabs
Créez une FAQ informative qui répondra aux questions de vos clients avant qu'elles n'apparaissent dans votre boîte de réception. Gérez toutes les demandes provenant de plusieurs canaux : e-mail, chat ou FB Messenger dans un seul HelpDesk. Gérez les descriptions de vos produits, l'expédition et d'autres informations à l'aide d'onglets personnalisés. Chat en direct qui gardera votre entreprise accessible en temps réel. Un seul compte pour plusieurs e-boutiques ou canaux de communication!
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FAQ builder : une page multilingue qui s'intègre au site
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Live Chat et Chatbot : Laissez vos clients vous contacter en temps réel
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Système de billetterie: gérez les demandes par e-mail, chat et FB en un seul
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Onglets pour les descriptions de produits
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Formulaire de contact: contrôle des éléments, choix parmi différents modèles
Tarifs
Essai gratuit de 15 joursGRATIS
Gratuite
- 10 tickets/mois
- 5 articles de FAQ
- Modèles de base
- Widget
- 1 chatbot
- 1 agent d'assistance
- 1 chat en direct
- 1 réponse automatique
ESSENTIEL
$8/mois
ou $80/an et économisez 17 %
- 50 tickets/mois
- FAQ illimitées
- Modèles premium
- Widget
- Chatbots illimités
- Agents de support illimités
- Chats en direct
- Réponses automatiques
STANDARD
$45/mois
ou $450/an et économisez 17 %
- 300 tickets/mois
- FAQ illimitées
- Modèles premium
- Widget
- Chatbots illimités
- Agents de support illimités
- Chats en direct
- Réponses automatiques
AVANCÉ
$100/mois
ou $1,000/an et économisez 17 %
- 1000 tickets/mois
- FAQ illimitées
- Modèles premium
- Widget
- Chatbots illimités
- Agents de support illimités
- Chats en direct
- Réponses automatiques
GRATIS
Gratuite
- 10 tickets/mois
- 5 articles de FAQ
- Modèles de base
- Widget
- 1 chatbot
- 1 agent d'assistance
- 1 chat en direct
- 1 réponse automatique
ESSENTIEL
$8/mois
ou $80/an et économisez 17 %
- 50 tickets/mois
- FAQ illimitées
- Modèles premium
- Widget
- Chatbots illimités
- Agents de support illimités
- Chats en direct
- Réponses automatiques
STANDARD
$45/mois
ou $450/an et économisez 17 %
- 300 tickets/mois
- FAQ illimitées
- Modèles premium
- Widget
- Chatbots illimités
- Agents de support illimités
- Chats en direct
- Réponses automatiques
AVANCÉ
$100/mois
ou $1,000/an et économisez 17 %
- 1000 tickets/mois
- FAQ illimitées
- Modèles premium
- Widget
- Chatbots illimités
- Agents de support illimités
- Chats en direct
- Réponses automatiques
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l'utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
1302 avis
I was wondering why my customers were leaving my store. Just by chance I opened up FAQ's and discovered most of them had been blocked by this company! Extremely hurt and damaged due to their actions. Now my store looks FAKE and SHODDY. What this company did was Disrespectful and Embarrassing. I was never alerted about their decision to change their original Plan options. Do not trust this company as they are very Hurtful.
Hi dear Crystal Fizzy team.
We're sorry that you're disappointed with HelpCenter app.
Please note, that due to the changes in Free plan we've been informing our customers by email numerous times since the December informing that after January 16 Free plan stores could no longer have more than 5 active articles. Also we've suggested our customers to switch to the paid HelpCenter plans with great discounts if they're planning to have more than 5 active articles in future.
Please, accept our sincere apology if you've missed these emails for some reason.
We've just contacted you via the email regarding the situation to see if we could find the way out of it.
HelpCenter team
Contacted support via email and a solution was put in place within 10 mins. Great service. Recommended.
Hello LEDSpace team,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us!
We’re here for you anytime.
Regards,
HelpCenter Team
Been using for many years... agree with others... we had a free forever plan for just 30 faq's... so they disable your faq's without notice and forcing you to upgrade to paid plan... sorry, but not a great way to do business, espcially with original users... will be deleting now
Hi FSWERKS!
First of all, we can't help but mention that we are terribly sorry to learn that we have let you down. Your constructive criticism is fair and it will allow us the opportunity to improve and do better.
We sincerely appreciate you bringing this matter to our attention and to the attention of other customers.
We are always looking for ways to improve.
Let us notice, please, that during the last week our dev team had been working hard to bring the missing FAQ data back to our customers' stores.
We’d like to inform you that this process has been completed by now and your FAQ articles should be brought back to your store. You can contact our support team to receive all the information regarding the missing data back!
Please, allow us another opportunity to show you a more enjoyable and pleasant experience. We truly value your business!
In case there’s anything else we can assist you with-don’t hesitate to reach out to us further!
Best regards,
HelpCenter team
À propos de cette application
Conçue par Shark Byte, Inc
À propos de Shark Byte, Inc
Note moyenne : 4,4
7 ans d'expérience dans la création d'applications pour l'App Store de Shopify
Assistance
Envoyer un messagesupport@helpcenterapp.com
Ce développeur n'offre pas d'assistance directe en Français.
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