HelpCenter

HelpCenter

da Vertex LV

Build an Attractive FAQs Page

4.8 stelle su 5(926 recensisci)

Saved customer support time

Reply fewer emails and spend less time on live chat. Frequently asked questions will be answered instantly on an attractive HelpCenter page.

User-friendy FAQ page

Build your FAQ page to match your store design. It looks solid and modern. Ease of use will make you love it.

Easy set-up

Build HelpCenter page in 10 minutes. Even if you are a beginner you will not have trouble adding content and choosing preferences.


Su HelpCenter

About Help Center

The most effective way answer to your customer’s questions is to allow them find the answers themselves. Professionally built, easy to use, content rich FAQ page leads to much happier customers, less phone calls and emails, saved support team time and - growing sales!

Help Center app will help you to achieve this.

Why You should use Help Center app:

  • You'll answer customer's questions before they appear in your inbox
  • You'll save lots of your Support Team time. And with multilingual FAQ page - even more!
  • Save your time: exporting-importing FAQ content feature will be helpful if you run several stores
  • Provide instant help to your customers without supporting an expensive live chat
  • Easy set-up: build a solid, attractive and branded FAQ page
  • We provide fast and dedicated support: in case you need any help - just let us know, we are here for you!

With HelpCenter app you can:

  • Create 3 layers, easy-to-navigate FAQ page, that looks good on all devices: desktop, tablet and mobile
  • Publish searchable questions and answers, sections and categories
  • Easy to use customization options: select colors matching your brand, font sizes, custom texts, insert pictures, links, custom icons in the sections, etc.
  • Let your customers submit questions, they can't find the answers, using contact form or a messenger
  • Have multilingual FAQ page - add as many languages as your customers need
  • Export - Import content of a FAQ page into another shop. Time saving feature for merchants running several stores
  • Possibility to restore Q/A backups if needed
  • Add pictures in header and footer of a FAQ page - for brand promotion, cross-sell and up-sell
  • Use "Clear text formatting" feature if such content is copied into FAQ page
  • Choose from different FAQ templates

Please find detailed information about features available in Free and Premium Help Center in Pricing section bellow.

How to link Help Center with your shop's menu:

  • Click the button ADD MENU ITEM in Help Center's Settings page
  • You will be directed to the navigation section where your menus are
  • Choose a menu and click ADD MENU ITEM
  • Here you should type Name (title of your FAQ page) and a Link: /apps/help-center. Then click "Add". And your HelpCenter page is live!

Take a few minutes to watch Help Center video above, where you can find most important answers about the features of this app.

Related to:

Customer support, Customer service, FAQ, Help desk, Help center.

Galleria multimediale

Community

Prezzi

FREE

Gratis

  • Unlimited Questions

  • Unlimited Answers

  • Search bar

  • Change of FAQ colors, font sizes, custom texts, etc.

PREMIUM MONTHLY

$4.95/mese

  • All FREE plan features

  • Unlimited Categor., Sections, Q&A

  • Contact form

  • Multilingual

  • Import&Export of FAQ

  • Templates

  • Custom CSS

  • Premium Support

PREMIUM ANNUAL

$4/mese

fatturato a $48 una volta all'anno

  • All FREE plan features

  • Unlimited Categor., Sections, Q&A

  • Contact form

  • Multilingual

  • Import&Export of FAQ

  • Templates

  • Custom CSS

  • Premium Support

* Tutte le spese sono fatturate in USD. Le spese ricorrenti, comprese le spese per utilizzo o mensili, sono fatturate ogni 30 giorni.

Valutazione complessiva
4.8 stelle su 5
Basato su 926 recensioni

  • 5 stelle su 5
    Il 88% delle recensioni sono di 5 stelle
  • 4 stelle su 5
    Il 7% delle recensioni sono di 4 stelle
  • 3 stelle su 5
    Il 2% delle recensioni sono di 3 stelle
  • 2 stelle su 5
    Il 1% delle recensioni sono di 2 stelle
  • 1 stelle su 5
    Il 2% delle recensioni sono di 1 stelle

Le recensioni più recenti

Simshoper

Great app!
awesome features for a free app. easy to use.

The support is very fast and very supportive.

WOW PRODUCTS ONLY

Create beautiful FAQ pages with ease, this is a must have application. The support is also excellent.

Swiss Rocks

Very nice app for FAQ pages. Sleek and smart. Gives nice UX. Different design templates that you can customise with your colours etc. And swift helpful support! Recommend :)