Helpcenter: AI FAQ Page

Helpcenter: AI FAQ Page

無料プランあり。 3日間の無料体験。
評価 (4.6)
レビュー

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  • 管理画面で直接操作
  • 最新テーマに対応

このアプリについて

公開日

2015年12月8日 · 変更ログ

言語

英語

このアプリは日本語に翻訳されていません

Meet the ultimate AI-powered FAQ builder that simplifies FAQs creation to drive sales faster

HelpCenter is an easy-to-use customer service solution for e-commerce. Our user-friendly FAQ builder allows you to create informative and easy-to-navigate FAQ pages in no time, saving valuable support team resources. We've also integrated ChatGPT for automatically generating FAQs, making support even simpler. Leverage live chat and a support ticketing system to enhance customer interactions. Need support? Get help anytime with our 24/7 live chat!

HelpCenter is an easy-to-use customer service solution for e-commerce. Our user-friendly FAQ builder allows you to create informative and easy-to-navigate FAQ pages in no time, saving valuable support team resources. We've also integrated ChatGPT for automatically generating FAQs, making support even simpler. Leverage live chat and a support ticketing system to enhance customer interactions. Need support? Get help anytime with our 24/7 live chat! さらに表示する
  • AI-powered FAQ builder: Create FAQ pages with no efforts
  • AI-powered FAQ translations: Globalize your FAQs for wider reach
  • Display product FAQs directly on product page to boost sales and conversion rate
  • Effective chat app: live chat & chatbot for quick support and proactive sales
  • Centralize inquiries from multiple channels in one helpdesk ticketing system

価格設定

3日間の無料体験

Free

無料インストール

$0.25 per each additional ticket; top-up is available starting from 25 tickets

  • No AI integrations
  • Limited FAQ articles
  • Default FAQ designs
  • Live chat & CRM with 10 tickets/month

Basic

$5.99/月

または$59.99/年で17%お得

Free trial for 3 days

  • GPT4 Integration
  • AI translations, up to 3
  • Unlimited FAQ articles
  • Premium FAQ designs
  • Live chat & CRM with 50 tickets/month

Standard

$19.99/月

または$199.99/年で17%お得

Free trial for 3 days

  • All from Basic plan
  • AI translations, up to 5
  • Live chat & CRM with 300 tickets/month
  • Unlimited support agents & auto responses

Advanced

$100/月

または$1,000/年で17%お得

Free trial for 3 days

  • All from Standard plan
  • AI translations, unlimited
  • Live chat & CRM with 1000 tickets/month
  • Support priority
  • Feature request prior

Free

無料インストール

$0.25 per each additional ticket; top-up is available starting from 25 tickets

  • No AI integrations
  • Limited FAQ articles
  • Default FAQ designs
  • Live chat & CRM with 10 tickets/month

Basic

$5.99/月

または$59.99/年で17%お得

Free trial for 3 days

  • GPT4 Integration
  • AI translations, up to 3
  • Unlimited FAQ articles
  • Premium FAQ designs
  • Live chat & CRM with 50 tickets/month

Standard

$19.99/月

または$199.99/年で17%お得

Free trial for 3 days

  • All from Basic plan
  • AI translations, up to 5
  • Live chat & CRM with 300 tickets/month
  • Unlimited support agents & auto responses

Advanced

$100/月

または$1,000/年で17%お得

Free trial for 3 days

  • All from Standard plan
  • AI translations, unlimited
  • Live chat & CRM with 1000 tickets/month
  • Support priority
  • Feature request prior

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る

1,326件のレビュー

総合評価
4.6
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の7%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年1月25日

I tried another free app which has over 1000+ good reviews. But they actually do not worth the rating, even thougth it's free. That's why we choose HelpCeter. This app is very user-friendly. Mutiple templetes are availabe for choosing. Customer service is very helpful.

True Image Tech
アメリカ合衆国
アプリの使用期間:2年以上
Shark Byte, Incが返信しました 2024年1月29日

Hi True Image Tech team!

Thank you very much for your feedback and appreciation of our app!

We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.

Thank you for choosing us!

Kindest regards,
HelpCenter team.

2024年2月5日

Great app, very easy to use, lots of options and the support is amazing and very quick at solving any issues you might have. Totally recommend it.

Golden Curl
イギリス
アプリの使用期間:6年以上
Shark Byte, Incが返信しました 2024年2月6日

Hello Golden curl team!
Thank you for your kind feedback :)
We sincerely hope that our Helpcenter will be helpful for you for a long time.

Best wishes,
Helpcenter team

2024年3月5日

We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.

creatisto
ドイツ
アプリの使用期間:5年弱
Shark Byte, Incが返信しました 2024年3月8日

Hello creatisto !

Thank you very much for leaving such a positive review, it is much appreciated!

We are happy to hear that you've been satisfied with HelpCenter all these years. Thank you very musch for your loyalty, it really means a lot to us!

Best regrds
HelpCenter team

2024年2月14日

I would not recommend this app to others because of the same reason that most of the others have given it a 1 star review... they changed the pricing model so that functionality that was free was no longer free. This had a direct impact on your live site because now only 5 FAQs were displayed on the site and any other FAQs were no longer live. The danger here is that the creators of this app directly affected your live site and the information that was displayed by changing their pricing model and forcing you to pay for functionality that was free. They also force you to upgrade and pay in order to get an export so you have to manually copy each individual FAQ from their app which means you have to edit every single one to copy the answer. Would not use any of their apps in the future.

Smart Sips Coffee
アメリカ合衆国
アプリの使用期間:5年以上
Shark Byte, Incが返信しました 2024年2月16日

Dear Smart Sips Coffee !

First of all, we would like to apologize for such an experience using our application. We fully accept your views and agree that this is unacceptable. Your feedback is very valuable and will help us avoid similar mistakes in the future!

There should be no excuses on our part, but let us mention that in connection with the changes to the Free plan and FAQ as a result, our team has been updating users for quite some time about these changes and what they may affect.

Since we try to find an individual approach to everyone, we have already contacted you by mail and offered options for solving the issue as quickly as possible. We look forward to your response!

We are very sorry once again that our application did not meet your needs. We would really like to assist you resolving the issue so that you change your mind and give us a second chance.

We truly value our customers and try to do our best to provide them with the best experience possible.

Waiting for your reply!

Best Regards
HelpCenter team

2024年1月26日

nous utilisons cette application sur tous nos stores et nous en sommes très content ! Je recommande vivement.

Hermetica Paris
フランス
アプリの使用期間:1年以上
Shark Byte, Incが返信しました 2024年1月27日

Merci pour votre commentaire 5 étoiles ! Nous apprécions sincèrement vos commentaires.

Cordialement,
L'équipe du HelpCenter

このアプリについて

公開日

2015年12月8日 · 変更ログ

言語

英語

このアプリは日本語に翻訳されていません

開発者:Shark Byte, Inc

Shark Byte, Incの詳細情報

平均評価:4.6

Shopify App Store向けのアプリ構築経験:8年

8271 NW 125th Ln, Parkland, FL, 33076, US

サポート

メッセージを送信

support@helpcenterapp.com

この開発者は日本語での直接的なサポートを提供していません。

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