HelpCenter: AI FAQ+Help Center

HelpCenter: AI FAQ+Help Center

価格設定
無料インストール。 無料体験あり。
ハイライト
管理画面で直接操作
最新テーマに対応
評価
4.7 (1,336)

Turn conversations into conversions: AI SEO-friendly FAQ builder, live chat, helpdesk

Enhance your customer support with HelpCenter. Quickly create informative FAQs in 1-click w/ ChatGPT-4 integration & translate them instantly w/ LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back. Our professional support team is ready to help you out 24/7/365.

Enhance your customer support with HelpCenter. Quickly create informative FAQs in 1-click w/ ChatGPT-4 integration & translate them instantly w/ LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back. Our professional support team is ready to help you out 24/7/365. さらに表示する
  • Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT
  • 25+ templates: for FAQ page, self-service widget, contact form, product tabs
  • Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget
  • Self-service: add a widget w/ a contact form, order tracking & FAQs on any page
  • Must-have app to improve customer service during Christmas sales
ハイライト
管理画面で直接操作
最新テーマに対応

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

LangShop, ChatGPT, Facebook Messenger

価格設定

Free

無料インストール

$0.25 per each additional ticket. Click See all pricing options to see over 45 available features

  • Limited FAQ articles & pre-built templates
  • Customizable FAQs, help widget
  • Livechat, chatbot (1)
  • Helpdesk, 10 tickets/mo
  • HelpCenter branding

Basic

$5.99 /月

または$59.99/年で17%お得

$0.16 per each additional ticket. Click See all pricing options to see over 45 available features

  • GPT-4
  • Unlimited FAQs/categories
  • Premium templates
  • FAQ translation, images
  • Unlimited live chat/chatbot
  • Helpdesk, 50 tickets/mo
  • No branding

3日間の無料体験

Standard

$19.99 /月

または$199.99/年で17%お得

$0.15 per each additional ticket. Click See all pricing options to see over 45 available features

  • All from Basic, and:
  • Helpdesk, 300 tickets/mo
  • FAQ translations, up to 5
  • Click See all pricing options to see over 45 available features

3日間の無料体験

Advanced

$49.99 /月

または$498.96/年で17%お得

$0.1 per each additional ticket. Click See all pricing options to see over 45 available features

  • All from Standard, and:
  • Helpdesk ticketing system, 1000 tickets/mo
  • FAQ translations, unlimited
  • Support priority
  • Feature request priority

3日間の無料体験

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る

レビュー (1,336)

総合評価
4.7
評価レベルごとの件数
  • 評価の86%は5つ星です
  • 評価の7%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年9月18日

Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.

Mein-eScooter
ドイツ
アプリの使用期間:3年以上
Shark Byte, Incが返信しました 2024年9月19日

Thank you for leaving such a positive review and for such a high rate of our app.

It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible.

Kind regards,
HelpCenter team

2024年9月16日

I appreciate that there is a free option. I can use this app the free way and when I start making more money there will be a bigger margin for apps and possible purchase a plan. The value of that is significant for me!

Allplay
アメリカ合衆国
アプリの使用期間:30分
Shark Byte, Incが返信しました 2024年9月17日

Hi Allplay!

Thank you very much for a such a high rating of our app!

We highly appreciate your feedback and are always happy to provide you with our support.

We will continue making our app better and better.

Best regards,
HelpCenter team

2024年7月15日

I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings.

Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.

Manga Wear
フランス
アプリの使用期間:3ヶ月
Shark Byte, Incが返信しました 2024年7月16日

Hi Manga Wear!

Thank you for your feedback! We're delighted that you find our app useful :)
It's great to hear that our Basic plan meets your needs, and you are satisfied with our support team!
Please feel free to contact us again any time.

Kind regards,
HelpCenter team

2024年10月11日

Very Damer Very Damer

The Rev Cup
アメリカ合衆国
アプリの使用期間:15日
Shark Byte, Incが返信しました 2024年10月13日

Hi The Rev Cup!

Thanks a lot for your 5-star review. We value your feedback!

Please feel free to contact us at any time if questions arise :)

Best regards,
HelpCenter team

2024年6月7日

Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!

IBKÜL
アメリカ合衆国
アプリの使用期間:30日
Shark Byte, Incが返信しました 2024年6月8日

Hello IBKÜL!

Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!

It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!

We will keep going to make our app better and better!
Thank you for choosing us :)

Best regards,
HelpCenter team

サポート

アプリサポートはHelpCenter: AI FAQ+Help Centerによって提供されています。

リソース

この開発者は日本語での直接的なサポートを提供していません。

開発者

Shark Byte, Inc

8271 NW 125th Ln, Parkland, FL, 33076, US

公開日

2015年12月8日 · 変更ログ

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