HelpCenter: AI FAQ+Help Center

HelpCenter: AI FAQ+Help Center

요금제
무료 플랜 사용 가능. 무료 체험 이용 가능.
하이라이트
Shopify 관리자에서 바로 사용 가능
최신 테마와 작동
평점
4.7 (1,331)

Turn conversations into conversions: AI SEO-friendly FAQ builder, live chat, helpdesk

Enhance your customer support with HelpCenter—the ultimate tool for stores of all sizes, from small to enterprise. Quickly create informative FAQs in 1-click w/ ChatGPT-4 integration, & translate them instantly w/ LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back.

Enhance your customer support with HelpCenter—the ultimate tool for stores of all sizes, from small to enterprise. Quickly create informative FAQs in 1-click w/ ChatGPT-4 integration, & translate them instantly w/ LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back. 더 보기
  • Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT
  • 25+ templates: for FAQ page, self-service widget, contact form, product tabs
  • Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget
  • Self-service: add a widget w/ a contact form, order tracking & FAQs on any page
  • Experienced Shopify developers: 9 years in the market, 24/7/365 support
하이라이트
Shopify 관리자에서 바로 사용 가능
최신 테마와 작동

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

LangShop, ChatGPT, Facebook Messenger

편집 도구

HTML, 서식 있는 텍스트 편집기, 끌어서 놓기 편집기, AI 생성, 가져오기 및 내보내기, 사용자 지정 URL, 이미지, 동영상, 여러 언어, SEO, 번역

표시 옵션

아코디언, 탭, 사용자 지정 템플릿, 제품 페이지, FAQ 페이지, 검색 표시줄, 즉시 답변, 모바일 반응형, 사용자 지정 폰트 및 색상, 사용자 지정 CSS

실시간 메시지 전달

실시간 채팅, 이메일 채팅, 소셜 미디어, 파일 업로드, 에이전트 분석, 고객 분석 정보

자동 응답

FAQ, 인사말, 빠른 응답, 주문 업데이트

맞춤 설정

색상 및 글꼴, 채팅 창, 업무 시간, 환영 메시지, 채팅 버튼, 태그 지정, 채팅 할당, 채팅 흐름, 에이전트 아바타

요금제

Free

무료 설치

$0.25 per each additional ticket. Click See all pricing options to see over 45 available features

  • Limited FAQ articles & pre-built templates
  • Customizable FAQs, help widget
  • Livechat, chatbot (1)
  • Helpdesk, 10 tickets/mo
  • HelpCenter branding

Basic

$5.99 /월

또는 연 $59.99 및 17% 할인

$0.16 per each additional ticket. Click See all pricing options to see over 45 available features

  • GPT-4
  • Unlimited FAQs/categories
  • Premium templates
  • FAQ translation, images
  • Unlimited live chat/chatbot
  • Helpdesk, 50 tickets/mo
  • No branding

3일 무료 체험

Standard

$19.99 /월

또는 연 $199.99 및 17% 할인

$0.15 per each additional ticket. Click See all pricing options to see over 45 available features

  • All from Basic, and:
  • Helpdesk, 300 tickets/mo
  • FAQ translations, up to 5
  • Click See all pricing options to see over 45 available features

3일 무료 체험

Advanced

$49.99 /월

또는 연 $498.96 및 17% 할인

$0.1 per each additional ticket. Click See all pricing options to see over 45 available features

  • All from Standard, and:
  • Helpdesk ticketing system, 1000 tickets/mo
  • FAQ translations, unlimited
  • Support priority
  • Feature request priority

3일 무료 체험

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 (1,331)

전체 평점
4.7
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 7%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2024년 7월 15일

I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings.

Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.

Manga Wear
프랑스
앱 사용 기간 21일
답글 Shark Byte, Inc개 2024년 7월 16일

Hi Manga Wear!

Thank you for your feedback! We're delighted that you find our app useful :)
It's great to hear that our Basic plan meets your needs, and you are satisfied with our support team!
Please feel free to contact us again any time.

Kind regards,
HelpCenter team

2024년 6월 7일

Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!

IBKÜL
미국
앱 사용 기간 30일
답글 Shark Byte, Inc개 2024년 6월 8일

Hello IBKÜL!

Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!

It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!

We will keep going to make our app better and better!
Thank you for choosing us :)

Best regards,
HelpCenter team

2024년 5월 18일

Very fast and cooperative Support. Easy to use app. Pricing is also absolute fair :) A must have

World Of Dice - Dein Würfelshop
독일
앱 사용 기간 11개월
답글 Shark Byte, Inc개 2024년 5월 19일

Hello World Of Dice - Dein Würfelshop team!

Thank you very much for such a high mark of our app and support!
We appreciate our customers feedback and always happy to provide you with our assistance!

Best regards,
HelpCenter team

2024년 6월 22일

Super easy and Reliable

Gym Essential X
미국
앱 사용 기간 3일
답글 Shark Byte, Inc개 2024년 6월 23일

Hi, Gym Essential X!

Thank you for sharing your kind words with our team! Glad to hear that you enjoyed using our app.

We're committed to maintaining the high standards you've experienced and hope to continue exceeding your expectations.

Best regards,
HelpCenter team

2024년 3월 5일

We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.

creatisto
독일
앱 사용 기간 거의 5년
답글 Shark Byte, Inc개 2024년 3월 8일

Hello creatisto !

Thank you very much for leaving such a positive review, it is much appreciated!

We are happy to hear that you've been satisfied with HelpCenter all these years. Thank you very musch for your loyalty, it really means a lot to us!

Best regrds
HelpCenter team

지원

Shark Byte, Inc에서 HelpCenter: AI FAQ+Help Center에 대한 회원님의 모든 질문에 답변해 드릴 수 있습니다.

개발자

Shark Byte, Inc

8271 NW 125th Ln, Parkland, FL, 33076, US

리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

출시됨

2015년 12월 8일

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