Intuitive FAQ in 10 minutes
Create an attractive FAQ page from scratch. Provide your customers with a simple, easy to navigate tool to find their answers instantly.
HelpDesk for customer service
Access all customer inquiries from email, Live Chat and FB Messenger in a single platform and save your time.
Product description Tabs
Create a world class fully customizable tabs to your product page. Select from specific, shared or static content tabs based on your needs
HelpCenter | FAQ HelpDesk Tabs 정보
HelpCenter is a user-friendly customer service App for e-commerce, aimed at making interactions with customers more effective. By combining four highly effective solutions - FAQ builder, HelpDesk ticketing, Live Chat & Tabs – HelpCenter is a true lifesaver for every e-shop that values customer experience and its own time.
WHY CHOOSE HELPCENTER
- You’ll be able to build an informative, easy to navigate FAQ page that will answer your customers’ questions before they appear in your inbox
- As a result, you save a valuable time of your support team
- You’ll get to manage all inquiries from multiple channels: email, chat or FB Messenger in a single HelpDesk
- Manage your Product descriptions, shipping and other info using custom tabs
- You’ll be able to use one account for several e-shops or communication channels
- You’ll boost your customer experience thanks to Live Chat that will keep your business accessible in real-time
- You’ll be able to enjoy a smooth, intuitive user experience
- We’ll be there for you anytime you need a fast and dedicated support!
WHAT YOU GET
Intuitive FAQ builder:
- Create a multilingual, SEO-friendly FAQ page that fully integrates with the site design and looks good on all devices in 10 minutes
- Publish searchable questions and answers organized into sections and categories
- Enjoy a time-saving feature of exporting/importing content of a FAQ page into another Shopify shop
- Spice your FAQ page up with pictures (header/footer) – for brand promotion, cross-sell, and up-sell
HelpDesk ticketing system:
- Manage all inquiries from email, chat and FB Messenger in a single, easy to use platform
- Add as many inboxes, live chat and FB Messenger accounts and agents as you need
- Access customer purchase and inquiry history
- Enjoy an integration with Shopify “Orders” and easily access them from HelpDesk for cancelling, duplicating or refunding
- Use custom templates, tags, auto-responses, signatures, internal comments and more
- Create tabs for your product page
- Specific tabs for product-specific content, automatically create a tab directly from the product description
- Shared tabs for content creation that's relevant to multiple products, create a tab and assign it by product type, collection, or vendor
- Add static content below the tabs
- Choose different tabs themes and customize tabs by changing colors and other design elements
- Let your customers contact your business in real-time and after office hours
Now You can provide quick support with the HelpCenter Mobile App for Android. Simply download from Google Play store.
Related to: Customer support, Customer service, FAQ page, Helpdesk, ticketing, Live chat
가격 14 일간 무료 체험
FREE FAQ, TABS + HELP DESK with 50 tickets/month (Email, Chat, FB Messenger) for customer support:
또는 연당 $95.88 로 $7.99/월 청구
PREMIUM FAQ, TABS + HELP DESK with 100 tickets/month (Email, Chat, FB Messenger) for customer support:
또는 연당 $288 로 $24/월 청구
PREMIUM FAQ, TABS + HELP DESK with 400 tickets/month (Email, Chat, FB Messenger) for customer support:
* 모든 비용은 미국 달러로 청구됩니다. 월별 혹은 사용자 기반 청구를 포함한 반복 청구 금액은 30일 마다 청구됩니다.
가장 최근 리뷰
Loudoun Mega Events
Great app, excellent support. Met for their initial consultation and was given great ideas on integrating their help desk to manage customer feedback and contact us forms.
Works perfectly, Support is spot on when needed. in fact I only had to use their support once during the past two years.
Great application ! Very simple to use and the support team is very helpful and fast ! Highly recommand it.