Helpcenter: AI FAQ Page

Helpcenter: AI FAQ Page

무료 플랜 사용 가능. 3일 무료 체험.
평점(4.6)
리뷰

하이라이트

귀하의 비즈니스에 적합
  • Shopify 관리자에서 바로 사용 가능
  • 최신 테마와 작동

앱 소개

출시됨

2015년 12월 8일 · 변경 로그

언어

영어

이 앱은 한국어로 번역되지 않았습니다

Meet the ultimate AI-powered FAQ builder that simplifies FAQs creation to drive sales faster

HelpCenter is an easy-to-use customer service solution for e-commerce. Our user-friendly FAQ builder allows you to create informative and easy-to-navigate FAQ pages in no time, saving valuable support team resources. We've also integrated ChatGPT for automatically generating FAQs, making support even simpler. Leverage live chat and a support ticketing system to enhance customer interactions. Need support? Get help anytime with our 24/7 live chat!

HelpCenter is an easy-to-use customer service solution for e-commerce. Our user-friendly FAQ builder allows you to create informative and easy-to-navigate FAQ pages in no time, saving valuable support team resources. We've also integrated ChatGPT for automatically generating FAQs, making support even simpler. Leverage live chat and a support ticketing system to enhance customer interactions. Need support? Get help anytime with our 24/7 live chat! 더 보기
  • AI-powered FAQ builder: Create FAQ pages with no efforts
  • AI-powered FAQ translations: Globalize your FAQs for wider reach
  • Display product FAQs directly on product page to boost sales and conversion rate
  • Effective chat app: live chat & chatbot for quick support and proactive sales
  • Centralize inquiries from multiple channels in one helpdesk ticketing system

요금제

3일 무료 체험

Free

무료 설치

$0.25 per each additional ticket; top-up is available starting from 25 tickets

  • No AI integrations
  • Limited FAQ articles
  • Default FAQ designs
  • Live chat & CRM with 10 tickets/month

Basic

월 $5.99

또는 연 $59.99 및 17% 할인

Free trial for 3 days

  • GPT4 Integration
  • AI translations, up to 3
  • Unlimited FAQ articles
  • Premium FAQ designs
  • Live chat & CRM with 50 tickets/month

Standard

월 $19.99

또는 연 $199.99 및 17% 할인

Free trial for 3 days

  • All from Basic plan
  • AI translations, up to 5
  • Live chat & CRM with 300 tickets/month
  • Unlimited support agents & auto responses

Advanced

월 $100

또는 연 $1,000 및 17% 할인

Free trial for 3 days

  • All from Standard plan
  • AI translations, unlimited
  • Live chat & CRM with 1000 tickets/month
  • Support priority
  • Feature request prior

Free

무료 설치

$0.25 per each additional ticket; top-up is available starting from 25 tickets

  • No AI integrations
  • Limited FAQ articles
  • Default FAQ designs
  • Live chat & CRM with 10 tickets/month

Basic

월 $5.99

또는 연 $59.99 및 17% 할인

Free trial for 3 days

  • GPT4 Integration
  • AI translations, up to 3
  • Unlimited FAQ articles
  • Premium FAQ designs
  • Live chat & CRM with 50 tickets/month

Standard

월 $19.99

또는 연 $199.99 및 17% 할인

Free trial for 3 days

  • All from Basic plan
  • AI translations, up to 5
  • Live chat & CRM with 300 tickets/month
  • Unlimited support agents & auto responses

Advanced

월 $100

또는 연 $1,000 및 17% 할인

Free trial for 3 days

  • All from Standard plan
  • AI translations, unlimited
  • Live chat & CRM with 1000 tickets/month
  • Support priority
  • Feature request prior

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 1,326개

전체 평점
4.6
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 7%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2024년 1월 25일

I tried another free app which has over 1000+ good reviews. But they actually do not worth the rating, even thougth it's free. That's why we choose HelpCeter. This app is very user-friendly. Mutiple templetes are availabe for choosing. Customer service is very helpful.

True Image Tech
미국
앱 사용 기간 2년 초과
답글 Shark Byte, Inc개 2024년 1월 29일

Hi True Image Tech team!

Thank you very much for your feedback and appreciation of our app!

We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.

Thank you for choosing us!

Kindest regards,
HelpCenter team.

2023년 11월 23일

Needed some tech support; contacted them via Chat and it was sorted in minutes.
Easy to use app, have used it now for around three or four years.

Pasta Kitchen (tutto pasta)
영국
앱 사용 기간 대략 7년
답글 Shark Byte, Inc개 2023년 11월 24일

Hi!

Happy to hear that you are satisfied with our app and support service :)
Feel free to contact us if you face any issues, we are always here and happy to help!

Best regards,
HelpCenter team

2023년 11월 24일

FAQ works well with many options. Had an issue once and it was quickly resolved.

Chinese Herbs Direct
미국
앱 사용 기간 6년 초과
답글 Shark Byte, Inc개 2023년 11월 25일

Hello team Chinese Herbs Direct!

Thank you so much for taking the time to leave us a rating. We are thrilled to hear that you are enjoying our product and service. Thank you for choosing us!

Best regards,
HelpCenter team

2024년 1월 26일

nous utilisons cette application sur tous nos stores et nous en sommes très content ! Je recommande vivement.

Hermetica Paris
프랑스
앱 사용 기간 1년 초과
답글 Shark Byte, Inc개 2024년 1월 27일

Merci pour votre commentaire 5 étoiles ! Nous apprécions sincèrement vos commentaires.

Cordialement,
L'équipe du HelpCenter

2023년 12월 6일

Good app for FAQs, for the most part. Comes complete with schema markup and the ability to link to specific Q&As. The template choices are limited. There are a couple of issues with technical SEO/accessibility:

1) There are three levels for Headings and Q&As: Category > Section > Articles. If you don't use categories AND sections then you end up with skipped heading levels. In our case, we don't need a subcategory/section within each category.

2) It comes with it's own title tag, which means you get flagged in SEO audits for having multiple title tags. There's no documentation about it this, or how to work around it. I've found that you have to edit the theme code so that the Shopify title tag isn't inserted on this page.

3) The app is heavy, so the FAQs page gets flagged for being slow.

Fancy Feast US
미국
앱 사용 기간 2년 초과
답글 Shark Byte, Inc개 2023년 12월 7일

Hello Fancy Feast US team.
Thank you for your feedback. We’re constantly striving to improve our customers’ experience, so we’ll use your suggestions to improve our application. Thanks for being a customer!

Best rgards,
HelpCenter team

앱 소개

출시됨

2015년 12월 8일 · 변경 로그

언어

영어

이 앱은 한국어로 번역되지 않았습니다

Shark Byte, Inc 제공

Shark Byte, Inc 정보

평점 4.6

Shopify 앱스토어용 앱 빌드 경력 8년

8271 NW 125th Ln, Parkland, FL, 33076, US

지원

메시지 보내기

support@helpcenterapp.com

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

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