Help Center: AI FAQ Page
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Informacje o tej aplikacji
Wprowadzenie na rynek
8 grudzień 2015 · Dziennik zmian
Języki
Angielski
Ta aplikacja nie została przetłumaczona na język Polski
Ultimate AI-powered & SEO-friendly FAQ builder that simplifies FAQs creation to drive sales faster
HelpCenter is a customer service solution designed to turn questions into sales. Create informative FAQ pages quickly using ChatGPT, ensuring your customers get the information they need promptly and saving your support team time and effort. Our help desk centralizes inquiries from email, live chat to FB messenger, ensuring your business is always available. HelpCenter is valued for its interface, ease of setup, and our 24/7 support team to help you solve any issue.
- AI-powered FAQ builder: Create SEO-friendly FAQs on any page in no time
- AI-powered FAQ translations: Globalize your FAQs for wider reach
- Google FAQ Schema: improve your search visibility in relevant organic searches
- Effective chat app: live chat & chatbot for quick support and proactive sales
- Help desk: centralize inquiries from multiple channels in one ticketing system
Ceny
Free
Bezpłatna instalacja
$0.25 per each additional ticket; top-up is available starting from 25 tickets
- No AI integrations
- Limited FAQ articles
- Default FAQ designs
- Branded HelpCenter logo
- Live chat & CRM with 10 tickets/month
Basic
$5.99 /miesiąc
albo $59.99/rok, co pozwala oszczędzić 17%
$0.16 per each additional ticket; top-up is available starting from 25 tickets
- GPT4 Integration
- AI translations, up to 3
- Unlimited FAQ articles
- Premium FAQ designs
- No branded logo
- Live chat & CRM with 50 tickets/mo
3-dniowa darmowa wersja próbna
Standard
$19.99 /miesiąc
albo $199.99/rok, co pozwala oszczędzić 17%
$0.15 per each additional ticket; top-up is available starting from 50 tickets
- All from Basic plan
- AI translations, up to 5
- Live chat & CRM with 300 tickets/month
- Unlimited support agents & auto responses
3-dniowa darmowa wersja próbna
Advanced
$49.99 /miesiąc
albo $498.96/rok, co pozwala oszczędzić 17%
$0.1 per each additional ticket; top-up is available starting from 100 tickets
- All from Standard plan
- AI translations, unlimited
- Live chat & CRM with 1000 tickets/month
- Support priority
- Feature request priority
3-dniowa darmowa wersja próbna
Free
Bezpłatna instalacja
$0.25 per each additional ticket; top-up is available starting from 25 tickets
- No AI integrations
- Limited FAQ articles
- Default FAQ designs
- Branded HelpCenter logo
- Live chat & CRM with 10 tickets/month
Basic
$5.99 /miesiąc
albo $59.99/rok, co pozwala oszczędzić 17%
$0.16 per each additional ticket; top-up is available starting from 25 tickets
- GPT4 Integration
- AI translations, up to 3
- Unlimited FAQ articles
- Premium FAQ designs
- No branded logo
- Live chat & CRM with 50 tickets/mo
3-dniowa darmowa wersja próbna
Standard
$19.99 /miesiąc
albo $199.99/rok, co pozwala oszczędzić 17%
$0.15 per each additional ticket; top-up is available starting from 50 tickets
- All from Basic plan
- AI translations, up to 5
- Live chat & CRM with 300 tickets/month
- Unlimited support agents & auto responses
3-dniowa darmowa wersja próbna
Advanced
$49.99 /miesiąc
albo $498.96/rok, co pozwala oszczędzić 17%
$0.1 per each additional ticket; top-up is available starting from 100 tickets
- All from Standard plan
- AI translations, unlimited
- Live chat & CRM with 1000 tickets/month
- Support priority
- Feature request priority
3-dniowa darmowa wersja próbna
Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni. Zobacz wszystkie opcje cen
1 327 recenzji
Very fast and cooperative Support. Easy to use app. Pricing is also absolute fair :) A must have
Hello World Of Dice - Dein Würfelshop team!
Thank you very much for such a high mark of our app and support!
We appreciate our customers feedback and always happy to provide you with our assistance!
Best regards,
HelpCenter team
We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.
Hello creatisto !
Thank you very much for leaving such a positive review, it is much appreciated!
We are happy to hear that you've been satisfied with HelpCenter all these years. Thank you very musch for your loyalty, it really means a lot to us!
Best regrds
HelpCenter team
I would not recommend this app to others because of the same reason that most of the others have given it a 1 star review... they changed the pricing model so that functionality that was free was no longer free. This had a direct impact on your live site because now only 5 FAQs were displayed on the site and any other FAQs were no longer live. The danger here is that the creators of this app directly affected your live site and the information that was displayed by changing their pricing model and forcing you to pay for functionality that was free. They also force you to upgrade and pay in order to get an export so you have to manually copy each individual FAQ from their app which means you have to edit every single one to copy the answer. Would not use any of their apps in the future.
Dear Smart Sips Coffee !
First of all, we would like to apologize for such an experience using our application. We fully accept your views and agree that this is unacceptable. Your feedback is very valuable and will help us avoid similar mistakes in the future!
There should be no excuses on our part, but let us mention that in connection with the changes to the Free plan and FAQ as a result, our team has been updating users for quite some time about these changes and what they may affect.
Since we try to find an individual approach to everyone, we have already contacted you by mail and offered options for solving the issue as quickly as possible. We look forward to your response!
We are very sorry once again that our application did not meet your needs. We would really like to assist you resolving the issue so that you change your mind and give us a second chance.
We truly value our customers and try to do our best to provide them with the best experience possible.
Waiting for your reply!
Best Regards
HelpCenter team
Great app, very easy to use, lots of options and the support is amazing and very quick at solving any issues you might have. Totally recommend it.
Hello Golden curl team!
Thank you for your kind feedback :)
We sincerely hope that our Helpcenter will be helpful for you for a long time.
Best wishes,
Helpcenter team
great service
Hello!
Thank you for your feedback.
We are really sorry our app didn't meet your needs. We're sorry that you're disappointed with HelpCenter app.
We would like to note, that all Free plan features are listed in the pricing section of the app. Furthermore, we understand that there are limitations that come with the plan, although all the listed features are Free of charge and app usage is Free.
If you are interested in adding more FAQ sections or having extra features that are available on higher plans you are always welcome to upgrade or downgrade - according to your business needs.
Please, allow us another opportunity to show you a more enjoyable and pleasant experience.
We would also like to note that If you have any questions or require any kind of assistance, you can always contact our support service - it's available 24/7.
Kind regards,
Help Center team
Informacje o tej aplikacji
Wprowadzenie na rynek
8 grudzień 2015 · Dziennik zmian
Języki
Angielski
Ta aplikacja nie została przetłumaczona na język Polski
Opracowane przez Shark Byte, Inc
Informacje o Shark Byte, Inc
Średnia ocena: 4,7
9 lat tworzenia aplikacji dla Shopify App Store
8271 NW 125th Ln, Parkland, FL, 33076, US
Pomoc techniczna
Wyślij wiadomośćsupport@helpcenterapp.com
Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.
Zasoby
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