Help Center: FAQ Page Helpdesk
- Preços
-
Plano gratuito disponível. Avaliação gratuita.
- Destaques
- Dá para usar direto no admin da Shopify
- Compatível com os temas mais recentes
- Classificação
- 4,7 (1.328)
- Desenvolvedor
- Shark Byte, Inc
Galeria de imagens em destaque
Turn conversations into conversions: AI-powered FAQ builder, live chat, helpdesk, chatbot
Reduce effort per ticket with self-service options such as FAQs, knowledge bases, or help centers (quickly generated by ChatGPT 4) by HelpCenter. Over a dozen of FAQ templates are available. Automate routine requests with chatbots. Stay connected with your customers in real time via live chat and centralize all inquiries from email, live chat, FB messenger in one inbox with our helpdesk ticketing system. We provide 24/7 support to help you resolve any issue promptly and efficiently.
- GPT-4 powered FAQ app: Generate SEO-friendly FAQs on any page in no time
- AI-powered FAQ translations: Globalize your FAQs for wider reach
- Omnichannel: Centralize inquiries from email, live chat, Facebook in one inbox
- Effective live chat & chatbot app: Solve issues in real time & sell proactively
- Self-service widget: Integrated with contact form, order tracking & FAQ
Contém texto sem tradução
- Destaques
- Dá para usar direto no admin da Shopify
- Compatível com os temas mais recentes
Lançado
8 de dezembro de 2015 · Changelog
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Funciona com
LangShopPreços
Free
Grátis para instalar
$0.25 per each additional ticket; top-up is available starting from 25 tickets
- No AI integrations
- Limited FAQ articles
- Default FAQ designs
- HelpCenter branding
- Live chat & CRM with 10 tickets/mo
Basic
$5.99 /mês
ou $59.99/ano (economia de 17%)
$0.16 per each additional ticket; top-up is available starting from 25 tickets
- GPT4 Integration
- AI translations, up to 3
- Unlimited FAQ articles
- Premium FAQ designs
- No branding
- Live chat & CRM with 50 tickets/mo
Avaliação gratuita de 3 dias
Standard
$19.99 /mês
ou $199.99/ano (economia de 17%)
$0.15 per each additional ticket; top-up is available starting from 50 tickets
- All from Basic
- AI translations, up to 5
- Live chat & CRM with 300 tickets/mo
- Unlimited support agents & auto responses
- Unlimited chatbots
Avaliação gratuita de 3 dias
Advanced
$49.99 /mês
ou $498.96/ano (economia de 17%)
$0.1 per each additional ticket; top-up is available starting from 100 tickets
- All from Standard plan
- AI translations, unlimited
- Live chat & CRM with 1000 tickets/mo
- Support priority
- Feature request priority
Avaliação gratuita de 3 dias
Free
Grátis para instalar
$0.25 per each additional ticket; top-up is available starting from 25 tickets
- No AI integrations
- Limited FAQ articles
- Default FAQ designs
- HelpCenter branding
- Live chat & CRM with 10 tickets/mo
Basic
$5.99 /mês
ou $59.99/ano (economia de 17%)
$0.16 per each additional ticket; top-up is available starting from 25 tickets
- GPT4 Integration
- AI translations, up to 3
- Unlimited FAQ articles
- Premium FAQ designs
- No branding
- Live chat & CRM with 50 tickets/mo
Avaliação gratuita de 3 dias
Standard
$19.99 /mês
ou $199.99/ano (economia de 17%)
$0.15 per each additional ticket; top-up is available starting from 50 tickets
- All from Basic
- AI translations, up to 5
- Live chat & CRM with 300 tickets/mo
- Unlimited support agents & auto responses
- Unlimited chatbots
Avaliação gratuita de 3 dias
Advanced
$49.99 /mês
ou $498.96/ano (economia de 17%)
$0.1 per each additional ticket; top-up is available starting from 100 tickets
- All from Standard plan
- AI translations, unlimited
- Live chat & CRM with 1000 tickets/mo
- Support priority
- Feature request priority
Avaliação gratuita de 3 dias
Contém texto sem tradução
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço
Avaliações (1.328)
Very fast and cooperative Support. Easy to use app. Pricing is also absolute fair :) A must have
Hello World Of Dice - Dein Würfelshop team!
Thank you very much for such a high mark of our app and support!
We appreciate our customers feedback and always happy to provide you with our assistance!
Best regards,
HelpCenter team
We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.
Hello creatisto !
Thank you very much for leaving such a positive review, it is much appreciated!
We are happy to hear that you've been satisfied with HelpCenter all these years. Thank you very musch for your loyalty, it really means a lot to us!
Best regrds
HelpCenter team
I would not recommend this app to others because of the same reason that most of the others have given it a 1 star review... they changed the pricing model so that functionality that was free was no longer free. This had a direct impact on your live site because now only 5 FAQs were displayed on the site and any other FAQs were no longer live. The danger here is that the creators of this app directly affected your live site and the information that was displayed by changing their pricing model and forcing you to pay for functionality that was free. They also force you to upgrade and pay in order to get an export so you have to manually copy each individual FAQ from their app which means you have to edit every single one to copy the answer. Would not use any of their apps in the future.
Dear Smart Sips Coffee !
First of all, we would like to apologize for such an experience using our application. We fully accept your views and agree that this is unacceptable. Your feedback is very valuable and will help us avoid similar mistakes in the future!
There should be no excuses on our part, but let us mention that in connection with the changes to the Free plan and FAQ as a result, our team has been updating users for quite some time about these changes and what they may affect.
Since we try to find an individual approach to everyone, we have already contacted you by mail and offered options for solving the issue as quickly as possible. We look forward to your response!
We are very sorry once again that our application did not meet your needs. We would really like to assist you resolving the issue so that you change your mind and give us a second chance.
We truly value our customers and try to do our best to provide them with the best experience possible.
Waiting for your reply!
Best Regards
HelpCenter team
Great app, very easy to use, lots of options and the support is amazing and very quick at solving any issues you might have. Totally recommend it.
Hello Golden curl team!
Thank you for your kind feedback :)
We sincerely hope that our Helpcenter will be helpful for you for a long time.
Best wishes,
Helpcenter team
Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!
Hello IBKÜL!
Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!
It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!
We will keep going to make our app better and better!
Thank you for choosing us :)
Best regards,
HelpCenter team
Atendimento
Shark Byte, Inc pode responder a qualquer pergunta que você tenha sobre o app Help Center: FAQ Page Helpdesk
Desenvolvedor
Recursos
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).
Mais apps parecidos
