HelpCenter: AI FAQ+Help Center
- Preços
-
Grátis para instalar. Avaliação gratuita.
- Destaques
- Dá para usar direto no admin da Shopify
- Compatível com os temas mais recentes
- Classificação
- 4,7 (1.336)
- Desenvolvedor
- Shark Byte, Inc
Galeria de imagens em destaque
Turn conversations into conversions during BFCM: AI SEO-friendly FAQ builder, live chat, helpdesk
Enhance your customer support with HelpCenter. Quickly create informative FAQs in 1-click w/ ChatGPT-4 integration & translate them instantly w/ LangShop integration. Stay connected with customers 24/7 via live chat & centralize all inquiries from email, live chat, FB Messenger in one inbox with our helpdesk ticketing system. With multi-channel support, you can ensure fast, reliable assistance that keeps customers coming back. Our professional support team is ready to help you out 24/7/365.
- Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT
- 25+ templates: for FAQ page, self-service widget, contact form, product tabs
- Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget
- Self-service: add a widget w/ a contact form, order tracking & FAQs on any page
- Must-have app to improve customer service during Black Friday & Christmas sales
Contém texto sem tradução
- Destaques
- Dá para usar direto no admin da Shopify
- Compatível com os temas mais recentes
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Funciona com
LangShop, ChatGPT, Facebook MessengerCategorias
Todos os recursos
Mensagens em tempo real
- Chat em tempo real
- Conversa por e-mail
- Redes sociais
- Carregamento de arquivos
- Análise do agente
- Insights sobre os clientes
Respostas automatizadas
- Perguntas frequentes
- Saudações
- Respostas rápidas
- Atualizações de pedidos
Personalização
- Cor e fonte
- Janela de chat
- Horário comercial
- Mensagens de boas-vindas
- Botões de chat
- Marcação com tag
- Atribuição de chat
- Flows de chat
- Avatar do agente
Ferramentas de edição
- HTML
- Editor de rich text
- Editor de arrastar e soltar
- Geração por IA
- Importação e exportação
- URL personalizado
- Imagens
- Vídeos
- Em vários idiomas
- SEO
- Tradução
Opções de exibição
- Menus verticais
- Abas
- Modelos personalizados
- Página do produto
- Página de perguntas frequentes
- Barra de pesquisa
- Respostas instantâneas
- Responsividade para dispositivos móveis
- Fontes e cores personalizadas
- CSS personalizado
Mensagens em tempo real
Respostas automatizadas
Personalização
Ferramentas de edição
Opções de exibição
Preços
Free
Grátis para instalar
$0.25 per each additional ticket. Click See all pricing options to see over 45 available features
- Limited FAQ articles & pre-built templates
- Customizable FAQs, help widget
- Livechat, chatbot (1)
- Helpdesk, 10 tickets/mo
- HelpCenter branding
Basic
$5.99 /mês
ou $59.99/ano (economia de 17%)
$0.16 per each additional ticket. Click See all pricing options to see over 45 available features
- GPT-4
- Unlimited FAQs/categories
- Premium templates
- FAQ translation, images
- Unlimited live chat/chatbot
- Helpdesk, 50 tickets/mo
- No branding
Avaliação gratuita de 3 dias
Standard
$19.99 /mês
ou $199.99/ano (economia de 17%)
$0.15 per each additional ticket. Click See all pricing options to see over 45 available features
- All from Basic, and:
- Helpdesk, 300 tickets/mo
- FAQ translations, up to 5
- Click See all pricing options to see over 45 available features
Avaliação gratuita de 3 dias
Advanced
$49.99 /mês
ou $498.96/ano (economia de 17%)
$0.1 per each additional ticket. Click See all pricing options to see over 45 available features
- All from Standard, and:
- Helpdesk ticketing system, 1000 tickets/mo
- FAQ translations, unlimited
- Support priority
- Feature request priority
Avaliação gratuita de 3 dias
Contém texto sem tradução
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço
Avaliações (1.336)
Très bonne application qui me permer de gérer les demandes clients en les assignant à différents agents ou en programmant des réponses automatiques avec des templates. J'ai aussi pu développer la FAQ sur ce meme outil, ainsi qu'un formulaire de contact. J'utilise cette appli depuis plusieurs années maintenant.
Thank you for leaving such a positive review and for such a high rate of our app.
It's our pleasure to hear that you are satisfied with our app and service as we always try to do our best in case of providing our customers the best experience possible.
Kind regards,
HelpCenter team
Very Damer Very Damer
Hi The Rev Cup!
Thanks a lot for your 5-star review. We value your feedback!
Please feel free to contact us at any time if questions arise :)
Best regards,
HelpCenter team
I use the app for the FAQ, the contact form, and the live chat; the product page tabs are not useful to me. I am starting a store, and the basic plan is more than sufficient to begin with. The support is very responsive, even late on Sunday evenings.
Therefore, it is a very good, fully customizable application that I recommend to anyone looking for an FAQ, a contact form, and live chat, all in one, at an affordable price.
Hi Manga Wear!
Thank you for your feedback! We're delighted that you find our app useful :)
It's great to hear that our Basic plan meets your needs, and you are satisfied with our support team!
Please feel free to contact us again any time.
Kind regards,
HelpCenter team
I appreciate that there is a free option. I can use this app the free way and when I start making more money there will be a bigger margin for apps and possible purchase a plan. The value of that is significant for me!
Hi Allplay!
Thank you very much for a such a high rating of our app!
We highly appreciate your feedback and are always happy to provide you with our support.
We will continue making our app better and better.
Best regards,
HelpCenter team
Help Center for Shopify has been an absolute lifesaver for my online store. Its feature-rich platform covers every aspect of customer support seamlessly, from customizable FAQs to a robust ticketing system. The interface is intuitive and easy to navigate, saving me valuable time that I can now dedicate to growing my business. What truly sets Help Center apart, though, is its exceptional customer service. The support team is responsive and knowledgeable, always ready to assist whenever I have a question or encounter an issue. With Help Center, providing top-notch customer support has never been easier. I can't recommend it enough to fellow Shopify store owners—it's a game-changer!
Hello IBKÜL!
Thank you very much for such a wonderful review! :)
Your words really mean a lot to us!
It's our pleasure to hear that you've stayed satisfied with our support :)
We always try to do our best in case of providing our customers the best service possible!
We will keep going to make our app better and better!
Thank you for choosing us :)
Best regards,
HelpCenter team
Atendimento
Shark Byte, Inc pode responder a qualquer pergunta que você tenha sobre o app HelpCenter: AI FAQ+Help Center
Desenvolvedor
Recursos
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).
Lançado
8 de dezembro de 2015 · Changelog