HelpCenter | FAQ Chat Helpdesk

HelpCenter | FAQ Chat Helpdesk

Från  $3.99/månad. Prova gratis i 7 dagar.
Betyg (4,7)
Recensioner
Utvecklare
Shark Byte, Inc

Höjdpunkter

Skapad för ditt företag
  • Fungerar med de senaste temana

Om appen

Lansering

December 08, 2015

Språk

engelska

FAQ builder, Livechat&Chatbot, HelpDesk ticketing&Tabs - for e-shops that value customer experience,

Build an informative, easy to navigate FAQ page that will answer your customers’ questions before they appear in your inbox. Manage all inquiries from multiple channels: email, chat or FB Messenger in a single HelpDesk. Manage your Product descriptions, shipping and other info using custom tabs. Live Chat that will keep your business accessible in real-time. One account for several e-shops or communication channels!

  • FAQ builder: a multilingual, SEO-friendly page that integrates with the site
  • Live Chat and Chatbot: Let your customers contact your business in real-time
  • Ticketing system: Manage all inquiries from email, live chat and FB in a single
  • Tabs for product descriptions (assign it by product type, collection, or vendor)
  • Contact form: control over the elements, choose from different templates, widget

Priser

Prova gratis i 7 dagar

FAQ + TABS

$3.99/månad

eller $44.99/år och spara 6 %

  • Unlimited FAQs
  • Premium FAQ templates
  • Article ratings
  • Contact form
  • Order tracking
  • Multilingual
  • Shared tabs
  • All other FAQ & Tabs features

HELPDESK

$10.99/månad

eller $69.99/år och spara 46 %

  • Unlimited support agents
  • 30000 tickets per year
  • Shopify order management
  • Templates & rules
  • Live chat
  • Chatbots
  • Tags

PROFESSIONAL

$15.99/månad

eller $99/år och spara 48 %

  • All FAQ features
  • All Tabs features
  • All HelpDesk features
  • 100000 tickets per year
  • Full onboarding

FAQ + TABS

$3.99/månad

eller $44.99/år och spara 6 %

  • Unlimited FAQs
  • Premium FAQ templates
  • Article ratings
  • Contact form
  • Order tracking
  • Multilingual
  • Shared tabs
  • All other FAQ & Tabs features

HELPDESK

$10.99/månad

eller $69.99/år och spara 46 %

  • Unlimited support agents
  • 30000 tickets per year
  • Shopify order management
  • Templates & rules
  • Live chat
  • Chatbots
  • Tags

PROFESSIONAL

$15.99/månad

eller $99/år och spara 48 %

  • All FAQ features
  • All Tabs features
  • All HelpDesk features
  • 100000 tickets per year
  • Full onboarding

Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ

1288 recensioner
Helhetsomdöme
4,7
Antal per omdömesnivå
  • 88 % av omdömena har 5 stjärnor
  • 7 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
24 november 2022

Ho usato quest'app per introdurre le FAQ e la live chat, molto utile ed assistenza sempra disponibile, unica pecca riscontro un problema con la live chat che bisogna aggiornare la pagina per inviare correttamente i messaggi in chat

Kitters
Italien
Tid som ägnats åt att använda appen: 5 dagar
Shark Byte, Inc svarade 24 november 2022

Ciao Kitters,

Grazie mille per aver lasciato una recensione positiva.
Il tuo feedback è importante per noi!

Grazie per aver segnalato l'inconveniente, il nostro team sta già lavorando alla soluzione di questo problema.

In caso di difficoltà, i nostri agenti di supporto saranno lieti di aiutarti.

Distinti saluti,
HelpCenter Team

18 november 2022

This app has all the tools you need to provide good customer service. The support they provide is excellent

Purr Team
USA
Tid som ägnats åt att använda appen: Ungefär 2 timmar
Shark Byte, Inc svarade 18 november 2022

Hello Purr Team,

Thank you very much for leaving feedback on our app!
We're glad to know that HelpDesk is useful for your Shopify store and will continue providing excellent service to our customers.

Best regards,
HelpDesk Team

13 oktober 2022

This app has helped me a lot in the short time I've had it. the interface is simple to navigate through and makes it that much easier for my clients.

divus julius
USA
Tid som ägnats åt att använda appen: 10 månader
Shark Byte, Inc svarade 13 oktober 2022

Hello divus julius Team,

Thank you very much for such positive feedback!
We're glad to hear that you find our app useful for your store and your clients.

We'll keep on providing the best service to Shopify merchants and do our best to improve every day.

Best regards,
HelpCenter team

Om appen

Lansering

December 08, 2015

Språk

engelska

Skapad av Shark Byte, Inc

Om Shark Byte, Inc

2 appar

4,6 i genomsnittligt betyg

Har skapat appar för Shopifys appbutik i 7 år

Support

Skicka ett meddelande

support@helpcenterapp.com

Den här utvecklaren erbjuder inte direkt support på Svenska.

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