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HelpCenter - Build an Attractive FAQs Page

HelpCenter - Build an Attractive FAQs Page

Developed by Oberlo

407 reviews
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Price: Free More info
  • Reduce Your Support Team Time by 30%
  • Provide instant help to your customers without supporting expensive live chat
  • Build a solid, attractive, and branded FAQs page.

The most effective way to answer your customer’s question is to allow them to find the answer themselves. While everyone is trying to accomplish that with a FAQs page, the majority of these pages look really messy, are badly coded, and are difficult to use. This leads to unhappy customers, a full inbox of customers questions, and low sales.

HelpCenter app will help you fix that.

With HelpCenter app you can:


  • Create an easy-to-navigate and searchable FAQs page.

  • Publish Searchable Articles, Sections and Categories.

  • Let your customers submit questions they can't find the answers to.

  • Make your FAQs page look solid and professional.

Why You should use HelpCenter app:


  • You'll answer customer questions before they appear in your inbox.

  • You'll reduce your Support Team time by 30%.

  • You'll be able to provide instant help to your customers without supporting an expensive live chat.

  • You will have a solid, attractive, and branded FAQs page.

Upcoming Features:

We plan ahead because we know that your business has to as well. Here are several potential features for the Help Center:



  • Multiple Customizable Layouts

  • Prepared Most Frequently Asked Questions Drafts

  • Pre-made Themes and Easy to Use Custom Styling Options

  • Ability to Receive and Reply to Emails via a Help Center

If you are looking for other features than those listed above, write to us at hello@s4commerce.com.

Some of HelpCenter Users:
Dexterity Brand,
Travel Ticker,
Vlyvly.

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HelpCenter - Build an Attractive FAQs Page reviews

407 reviews
  1. 5 stars (351 reviews)
  2. 4 stars (37 reviews)
  3. 3 stars (4 reviews)
  4. 2 stars (6 reviews)
  5. 1 star (9 reviews)

A really neat app, but the "Contact" button doesn't work and freezes the entire page. In turn, the support team is absolutely useless. Keep getting a "it is a free app and our developers are focused on paid apps" reply. Shame..

posted

Didn't work for me. Interface is awkward to navigate and the "contact" button just simply didn't work. URL is set to "www.yourdomain.com/apps-help-centre". Couldn't find a way to edit this, looks odd and unprofessional to have "apps" in your URL rather than "pages". The app needs access to your customers and customers data for no reason. There's no reason that the app needs it and I'm disappointed in Oberlo for using this tactic to steal our customer data. If you respect your customers and your own integrity, do not install this.

posted

Great app, easy to install and looks professional.. so why the 1 star?

Well, all was working great but my customers now cannot get past the reCAPTCHA form. I have contacted the developers who haven't replied.

I will change this review to a well deserved 5 stars for the app once the issue is resolved. Sadly, my 1 star for customer services will still stand regardless.

posted

Terrible support. I contacted them a 2 times about the same issue and never heard back from them.

posted

Cant format text. I even tried formatting in word and pasting in the app but it changes the format. I had blue titles on one page, different size fonts, different colors, different types of font. this app is horrible! I wasted so much time and I gave up

posted

The app have problems. In the bottom where is located no have margins and when the customer clic to contact us the client can access to write because a overlay open.

The design is great but really the app have this mistakes. If the team can resolve it please contact me to install again this great app.

posted

The layout on the page is not right. I can't fix the title and the search bar to be under the menu.

posted

at first I was excited about this app. It had the potential to make my FAQ's page wonderful. However....... while it was seamless and I got things added, then added it to my store, there was a problem. I could see the headers but the links to the actual questions are not showing up. seems that the type color that shows up on the main page with the titles of the questions are the same color as my background (dark gray) if you highlighted the entire page you could see the questions and once you clicked on a question the designated color assigned to the type shows up.... but you have to know the link is there to do that. Makes no sense to assume that customers will know that.

posted

Installed app, etc added topics and articles but had blank page.

useless and deleted!

posted
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Free

Support & Sales

Oberlo
hello@s4commerce.com
s4commerce.com
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