Helpcenter: AI FAQ Page
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Highlights
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Use directly in Shopify admin
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Works with the latest themes
About this app
Meet the ultimate AI-powered FAQ builder that simplifies FAQs creation to drive sales faster
HelpCenter is an easy-to-use customer service solution for e-commerce. Our user-friendly FAQ builder allows you to create informative and easy-to-navigate FAQ pages in no time, saving valuable support team resources. We've also integrated ChatGPT for automatically generating FAQs, making support even simpler. Leverage live chat and a support ticketing system to enhance customer interactions. Need support? Get help anytime with our 24/7 live chat!
- AI-powered FAQ builder: Create FAQ pages with no efforts
- AI-powered FAQ translations: Globalize your FAQs for wider reach
- Display product FAQs directly on product page to boost sales and conversion rate
- Effective chat app: live chat & chatbot for quick support and proactive sales
- Centralize inquiries from multiple channels in one helpdesk ticketing system
Pricing
3-day free trialFree
Free to install
$0.25 per each additional ticket; top-up is available starting from 25 tickets
- No AI integrations
- Limited FAQ articles
- Default FAQ designs
- Live chat & CRM with 10 tickets/month
Basic
$5.99/month
or $59.99/year and save 17%
Free trial for 3 days
- GPT4 Integration
- AI translations, up to 3
- Unlimited FAQ articles
- Premium FAQ designs
- Live chat & CRM with 50 tickets/month
Standard
$19.99/month
or $199.99/year and save 17%
Free trial for 3 days
- All from Basic plan
- AI translations, up to 5
- Live chat & CRM with 300 tickets/month
- Unlimited support agents & auto responses
Advanced
$100/month
or $1,000/year and save 17%
Free trial for 3 days
- All from Standard plan
- AI translations, unlimited
- Live chat & CRM with 1000 tickets/month
- Support priority
- Feature request prior
Free
Free to install
$0.25 per each additional ticket; top-up is available starting from 25 tickets
- No AI integrations
- Limited FAQ articles
- Default FAQ designs
- Live chat & CRM with 10 tickets/month
Basic
$5.99/month
or $59.99/year and save 17%
Free trial for 3 days
- GPT4 Integration
- AI translations, up to 3
- Unlimited FAQ articles
- Premium FAQ designs
- Live chat & CRM with 50 tickets/month
Standard
$19.99/month
or $199.99/year and save 17%
Free trial for 3 days
- All from Basic plan
- AI translations, up to 5
- Live chat & CRM with 300 tickets/month
- Unlimited support agents & auto responses
Advanced
$100/month
or $1,000/year and save 17%
Free trial for 3 days
- All from Standard plan
- AI translations, unlimited
- Live chat & CRM with 1000 tickets/month
- Support priority
- Feature request prior
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
1,326 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants find this app beneficial for easily setting up FAQ pages and enhancing customer interaction with a live chat feature. They appreciate the responsive customer service and efficient performance. The FAQ feature is valued for reducing customer queries and improving customer experience. The paid plan's additional features, like Product Tabs, are seen as a worthy investment. The app is praised for its easy integration, reliability, and continuous updates that improve the interface and add new features. The support team is commended for their speed and accuracy.
I tried another free app which has over 1000+ good reviews. But they actually do not worth the rating, even thougth it's free. That's why we choose HelpCeter. This app is very user-friendly. Mutiple templetes are availabe for choosing. Customer service is very helpful.
Hi True Image Tech team!
Thank you very much for your feedback and appreciation of our app!
We’re glad to hear that you’ve been happy with HelpCenter and we look forward to continuing to deliver value and results in the future.
Thank you for choosing us!
Kindest regards,
HelpCenter team.
Great app, very easy to use, lots of options and the support is amazing and very quick at solving any issues you might have. Totally recommend it.
Hello Golden curl team!
Thank you for your kind feedback :)
We sincerely hope that our Helpcenter will be helpful for you for a long time.
Best wishes,
Helpcenter team
We have been using the app for 5 years and would recommend it at any time. Great App and great customer Support.
Hello creatisto !
Thank you very much for leaving such a positive review, it is much appreciated!
We are happy to hear that you've been satisfied with HelpCenter all these years. Thank you very musch for your loyalty, it really means a lot to us!
Best regrds
HelpCenter team
About this app
Built by Shark Byte, Inc
About Shark Byte, Inc
4.6 average rating
8 years building apps for the Shopify App Store
8271 NW 125th Ln, Parkland, FL, 33076, US
Support
Send a messagesupport@helpcenterapp.com
Resources
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