HelpCenter | FAQ & HelpDesk
by Vertex LVFAQ page, Help Desk ticketing, Live chat for customer support
Intuitive FAQ in 10 minutes
Create an attractive FAQ page from scratch. Provide your customers with a simple, easy to navigate tool to find their answers instantly.
HelpDesk for customer service
Access all customer inquiries from email, Live Chat and FB Messenger in a single platform and save your time.
Increased support efficiency
Enjoy a unified communication experience. Add unlimited agents, email and chat accounts, and access user communication and purchase history.
Support
- Developer website
- Privacy policy
- support@helpcenterapp.com
Pricing 14-day free trial
See all pricing optionsFREE
Free to install
FREE FAQ + HELP DESK with 50 tickets/month (Email, Chat, FB Messenger) for customer support:
Unlimited Questions & Answers
Search bar
Change of FAQ colors, font sizes, texts & etc
Unlimited ticketing agents, email and chat accounts
PREMIUM
$4.95/month
or $4/month billed at $48 once per year
PREMIUM FAQ + HELP DESK with 100 tickets/month (Email, Chat, FB Messenger) for customer support:
FREE features +
Unlimited Categor., Sections
Contact form
Multilingual
Import&Export of FAQ
More templates
Custom CSS
Premium Support
PROFESSIONAL
$29.95/month
or $24/month billed at $288 once per year
PREMIUM FAQ + HELP DESK with 400 tickets/month (Email, Chat, FB Messenger) for customer support:
PREMIUM features +
Automated responses
Order management
Workflow automation
Templates
Working hours
Analytics
Ticket top up
Premium Support
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
Alleviate Store
Very good app. Allows you to get more brand reliability with the use of a help centre. I very much recommend this app.
SWIRLYCURLY
Works really well. Easy to use. I needed some custom coding and their customer service did it within 48 hours. Very impressed with this company so far.
GeezerGlide LLC
I must say this app and especially their customer service did blow me away. I initially signed up for the free plan and had a couple of support requests/customization questions regarding my theme & colors to be used for the different controls, labels, etc. Honestly I wasn't expecting immediate support and actually fixing the color theme on behalf of me but their support did it anyway to my complete & fullest satisfaction. They were super fast, very professional - even that I was only on their free plan....
Today I decided to go with one of their paid plans, because I think it is worth the money and especially as they really care about their customers. I definitely can recommend their app and especially their support/customer service - THANKS!!!