HelpCenter | FAQ Chat Helpdesk
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Highlights
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Based in United States
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Works with the latest themes
About this app
FAQ builder, Livechat&Chatbot, HelpDesk ticketing&Tabs - for e-shops that value customer experience,
Build an informative, easy to navigate FAQ page that will answer your customers’ questions before they appear in your inbox. Manage all inquiries from multiple channels: email, chat or FB Messenger in a single HelpDesk. Manage your Product descriptions, shipping and other info using custom tabs. Live Chat that will keep your business accessible in real-time. One account for several e-shops or communication channels!
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FAQ builder: a multilingual, SEO-friendly page that integrates with the site
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Live Chat and Chatbot: Let your customers contact your business in real-time
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Ticketing system: Manage all inquiries from email, live chat and FB in a single
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Tabs for product descriptions (assign it by product type, collection, or vendor)
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Contact form: control over the elements, choose from different templates, widget
Pricing
15-day free trialFREE
Free
- 10 tickets/month
- 5 FAQ articles
- Basic templates
- Widget
- 1 chatbot
- 1 support agent
- 1 live chat
- 1 Auto Response
BASIC
$8/month
or $80/year and save 16%
- 50 tickets/month
- Unlimited FAQs
- Premium templates
- Widget
- Unlimited chatbots
- Unlimited support agents
- Live chats
- Auto Responses
STANDARD
$45/month
or $450/year and save 16%
- 300 tickets/month
- Unlimited FAQs
- Premium templates
- Widget
- Unlimited chatbots
- Unlimited support agents
- Live chats
- Auto Responses
ADVANCED
$100/month
or $1,000/year and save 16%
- 1000 tickets/month
- Unlimited FAQs
- Premium templates
- Widget
- Unlimited chatbots
- Unlimited support agents
- Live chats
- Auto Responses
FREE
Free
- 10 tickets/month
- 5 FAQ articles
- Basic templates
- Widget
- 1 chatbot
- 1 support agent
- 1 live chat
- 1 Auto Response
BASIC
$8/month
or $80/year and save 16%
- 50 tickets/month
- Unlimited FAQs
- Premium templates
- Widget
- Unlimited chatbots
- Unlimited support agents
- Live chats
- Auto Responses
STANDARD
$45/month
or $450/year and save 16%
- 300 tickets/month
- Unlimited FAQs
- Premium templates
- Widget
- Unlimited chatbots
- Unlimited support agents
- Live chats
- Auto Responses
ADVANCED
$100/month
or $1,000/year and save 16%
- 1000 tickets/month
- Unlimited FAQs
- Premium templates
- Widget
- Unlimited chatbots
- Unlimited support agents
- Live chats
- Auto Responses
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Ho usato quest'app per introdurre le FAQ e la live chat, molto utile ed assistenza sempra disponibile, unica pecca riscontro un problema con la live chat che bisogna aggiornare la pagina per inviare correttamente i messaggi in chat
Ciao Kitters,
Grazie mille per aver lasciato una recensione positiva.
Il tuo feedback è importante per noi!
Grazie per aver segnalato l'inconveniente, il nostro team sta già lavorando alla soluzione di questo problema.
In caso di difficoltà, i nostri agenti di supporto saranno lieti di aiutarti.
Distinti saluti,
HelpCenter Team
This app has all the tools you need to provide good customer service. The support they provide is excellent
Hello Purr Team,
Thank you very much for leaving feedback on our app!
We're glad to know that HelpDesk is useful for your Shopify store and will continue providing excellent service to our customers.
Best regards,
HelpDesk Team
This app has helped me a lot in the short time I've had it. the interface is simple to navigate through and makes it that much easier for my clients.
Hello divus julius Team,
Thank you very much for such positive feedback!
We're glad to hear that you find our app useful for your store and your clients.
We'll keep on providing the best service to Shopify merchants and do our best to improve every day.
Best regards,
HelpCenter team
About this app
Built by Shark Byte, Inc
About Shark Byte, Inc
2 apps
4.6 average rating
7 years building apps for the Shopify App Store
Support
Send a messagesupport@helpcenterapp.com
Resources
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