Saved customer support time
Reply fewer emails and spend less time on live chat. Frequently asked questions will be answered instantly on an attractive HelpCenter page.
User-friendy FAQ page
Build your FAQ page to match your store design. It looks solid and modern. Ease of use will make you love it.
Build HelpCenter page in 10 minutes. Even if you are a beginner you will not have trouble adding content and choosing preferences.
The most effective way to answer your customer’s question is to allow them to find the answer themselves. While everyone is trying to accomplish that with a FAQs page, the majority of these pages look really messy, are badly coded, and are difficult to use. This leads to unhappy customers, a full inbox of customers questions, and low sales.
HelpCenter app will help you fix that.
With HelpCenter app you can:
- Create an easy-to-navigate and searchable FAQs page.
- Publish Searchable Articles, Sections and Categories.
- Let your customers submit questions they can't find the answers to.
- Make your FAQs page look solid and professional.
Why You should use HelpCenter app:
- You'll answer customer questions before they appear in your inbox.
- You'll save lots of your Support Team time.
- You'll be able to provide instant help to your customers without supporting an expensive live chat.
- You will have a solid, attractive, and branded FAQs page.
Upcoming Features: We plan ahead because we know that your business has to as well. Here are several potential features for the Help Center:
- Multiple Customizable Layouts
- Prepared Most Frequently Asked Questions Drafts
- Pre-made Themes and Easy to Use Custom Styling Options
Overall rating Based on 812 reviews
Most recent reviews
you have to click too many times to see the answers to the faq / unnecessary sub section! other than thats it's fine and looks okay.
Thanks for your feedback. I've just emailed you that it is possible to disable categories and have a FAQ page of sections and articles only. Please email back at our support channel if you have additional questions. Thanks!
Great, but I need to experience it for a while......................................................
Firepits and Selbat USA
It is a very functional app to help with writing your FAQ section 'Quickly'!
As soon as you link it to your store, instead of writing a FAQ "by hand" through the Page screen, this app can literally "do it for you"--pre-formatted, perfectly sectionalized, and all. Once you type and save, it's updated on your store nice and easy! Highly recommend Help Center for your stores.