eDesk

eDesk

리뷰 (41)

전체 평점
4.7
평점 수준당 개수
  • 평점의 83%가 별 5개입니다
    34
  • 평점의 10%가 별 4개입니다
    4
  • 평점의 2%가 별 3개입니다
    1
  • 평점의 0%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
    2
2017년 7월 14일

Excellent service. The product is pretty good but they listen to their customers and make updates based on feedback. Huzzah!

Skullsplitter
미국
앱 사용 기간 2년 초과
2021년 10월 4일

I don't love the interface if I am honest and due to a breakdown in communication at the start of the year (they didn't explain what the implications of removing an old channel was!) we have lost ALL of our historical communication with customers HOWEVER I would still recommend this app. CS is great and they usually sort stuff out pretty quickly.

Fat Lad At The Back
영국
앱 사용 기간 1년 초과
답글 xSellco Ltd개 2021년 10월 4일

Hello Lynn,

Thank you very much for your positive review. I would like to offer my apologies for the trouble you had at the start of the year. All our Customer support staff do or should be warning clients of the potential problems with channel removals on our platform. I'll review your case and feedback to all involved.

Kind Regards
Eamon
Customer support

2016년 6월 23일

Good product and helpful customer support. The price is relatively high for small shops, but this is the only app I have found that covers repricing for most of my channels. I would recommend this ptool.

Ipaces
미국
앱 사용 기간 11개월
2017년 10월 26일

xSellco is a very user friendly platform and they have an excellent customer service response. However it still needs to improve how to track the agents that reply to users messages.

Hickies
미국
앱 사용 기간 5개월
1
1