Customer Service Helpdesk App

Customer Service Helpdesk App

Priser
Fra $49 pr. måned. Mulighed for gratis prøveperiode.
Bedømmelse
3,2 (32)
Udvikler
xSellco Ltd

Faster and smarter customer support helpdesk software and live chat for everywhere you sell.

Delight customers and maximize profits with faster, more personalized responses. Centralize messaging from all your sales channels (marketplaces, webstore and social). Access one smart inbox to manage email, live chat and voice conversations. View order and customer information with each message. Easily process returns, cancellations and duplicate order requests. Summarize and automate more responses with AI-driven technology. Easily connect with order fulfillment partners and your Klaviyo CRM.

Delight customers and maximize profits with faster, more personalized responses. Centralize messaging from all your sales channels (marketplaces, webstore and social). Access one smart inbox to manage email, live chat and voice conversations. View order and customer information with each message. Easily process returns, cancellations and duplicate order requests. Summarize and automate more responses with AI-driven technology. Easily connect with order fulfillment partners and your Klaviyo CRM. mere
  • See conversation summaries, suggested responses PLUS total handsfree responses.
  • Smart Inbox: Centralize & prioritize all of your marketplaces and social queries
  • See full order history, lifetime value, VIP status, and customer sentiment
  • Auto assign and collaborate on email, live chat, voice,WhatsApp and social
  • View, refund, cancel or even duplicate Shopify orders without leaving eDesk

Indeholder tekst, der ikke er oversat

Vis oversættelse

Lanceret

12. juli 2016

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Kategorier

Fungerer sammen med

Amazon, Facebook, Instagram, WhatsApp, 250+ Integrations, Klaviyo

Priser

Entrepreneur 300

$49 om måneden

eller $468 om året, og spar 20 %

  • 300 tickets per month
  • AI Summaries, Sentiment Analysis, Response Suggestions & HandsFree responses
  • Returns & Cancellations
  • Live Chat

14-dages gratis prøveperiode

Team - Agent based

$89 om måneden

eller $828 om året, og spar 22 %

  • Unlimited tickets
  • 50 rule-based response automations
  • SAL Management
  • Add 5 Channels
  • Live Chat
  • Returns & Cancellations
  • 24/7 support

14-dages gratis prøveperiode

Entrepreneur 2000

$199 om måneden

eller $1,896 om året, og spar 21 %

  • 2,000 Tickets
  • Unlimited Agents & Channels
  • AI Summaries, Sentiment Analysis & Response Suggestions
  • Live Chat
  • Returns & Cancellations

14-dages gratis prøveperiode

Entrepreneur 300

$49 om måneden

eller $468 om året, og spar 20 %

  • 300 tickets per month
  • AI Summaries, Sentiment Analysis, Response Suggestions & HandsFree responses
  • Returns & Cancellations
  • Live Chat

14-dages gratis prøveperiode

Team - Agent based

$89 om måneden

eller $828 om året, og spar 22 %

  • Unlimited tickets
  • 50 rule-based response automations
  • SAL Management
  • Add 5 Channels
  • Live Chat
  • Returns & Cancellations
  • 24/7 support

14-dages gratis prøveperiode

Entrepreneur 2000

$199 om måneden

eller $1,896 om året, og spar 21 %

  • 2,000 Tickets
  • Unlimited Agents & Channels
  • AI Summaries, Sentiment Analysis & Response Suggestions
  • Live Chat
  • Returns & Cancellations

14-dages gratis prøveperiode

Indeholder tekst, der ikke er oversat

Vis oversættelse

Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder

Anmeldelser (32)

Samlet bedømmelse
3,2
Antal pr. bedømmelsesniveau
  • 75 % af bedømmelserne er på 5 stjerner
  • 13 % af bedømmelserne er på 4 stjerner
  • 3 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 9 % af bedømmelserne er på 1 stjerner
17. maj 2024

We started to work with this service about 2 months ago. Customer service is great and it is able to synch with loads of platforms.
However there is a huge problem that we are not being able to solve and not getting any solution for.
We are having loads of difficulties and emails that are lost and unanswered.
This issue is causing a large number of unhappy customers and the replies we received from Edesk, left us no option but to start answering emails directly from the email in order not to miss any customer inquiry.
This is extremely disappointing as its a huge issue that is currently pending with no solution.

MoYou London
Storbritannien
2 måneder bruger appen
25. august 2017

We've used Xsellco for some time now and rate it highly. The integration is seamless! Language facilities are top notch if you are selling internationally. Also Xsellco customer support is very good should you need any help.

Mango Tree Knobs
Storbritannien
Mere end 7 år bruger appen
28. juli 2017

Work's perfectly and seamlessly integrates with our other sales channels. Saves time having to log into different email accounts and marketplaces by having everything in one place! Easy to use and features are great!

Reytid
Storbritannien
Mere end 5 år bruger appen
20. juli 2016

An exceptional product from an exceptional company. Great product, amazing customer service.

Electrical Contractor Lighting
USA
Næsten 4 år bruger appen
14. juli 2017

Excellent service. The product is pretty good but they listen to their customers and make updates based on feedback. Huzzah!

Skullsplitter
USA
Mere end 2 år bruger appen

Support

xSellco Ltd kan besvare dine spørgsmål vedrørende Customer Service Helpdesk App.

Udvikler

xSellco Ltd

Two Haddington Buildings, Haddington Road, Dublin, D, D04 HE94, IE

Ressourcer

Denne udvikler tilbyder ikke direkte support på Dansk.

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