Customer Service Helpdesk App

Customer Service Helpdesk App

요금제
월 $49부터. 무료 체험 이용 가능.
평점
3.2 (32)
개발자
xSellco Ltd

Faster and smarter customer support helpdesk software and live chat for everywhere you sell.

Delight customers and maximize profits with faster, more personalized responses. Centralize messaging from all your sales channels (marketplaces, webstore and social). Access one smart inbox to manage email, live chat and voice conversations. View order and customer information with each message. Easily process returns, cancellations and duplicate order requests. Summarize and automate more responses with AI-driven technology. Easily connect with order fulfillment partners and your Klaviyo CRM.

Delight customers and maximize profits with faster, more personalized responses. Centralize messaging from all your sales channels (marketplaces, webstore and social). Access one smart inbox to manage email, live chat and voice conversations. View order and customer information with each message. Easily process returns, cancellations and duplicate order requests. Summarize and automate more responses with AI-driven technology. Easily connect with order fulfillment partners and your Klaviyo CRM. 더 보기
  • See conversation summaries, suggested responses PLUS total handsfree responses.
  • Smart Inbox: Centralize & prioritize all of your marketplaces and social queries
  • See full order history, lifetime value, VIP status, and customer sentiment
  • Auto assign and collaborate on email, live chat, voice,WhatsApp and social
  • View, refund, cancel or even duplicate Shopify orders without leaving eDesk

출시됨

2016년 7월 12일

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Amazon, Facebook, Instagram, WhatsApp, 250+ Integrations, Klaviyo

요금제

Entrepreneur 300

$49 /월

또는 연 $468 및 20% 할인

  • 300 tickets per month
  • AI Summaries, Sentiment Analysis, Response Suggestions & HandsFree responses
  • Returns & Cancellations
  • Live Chat

14일 무료 체험

Team - Agent based

$89 /월

또는 연 $828 및 22% 할인

  • Unlimited tickets
  • 50 rule-based response automations
  • SAL Management
  • Add 5 Channels
  • Live Chat
  • Returns & Cancellations
  • 24/7 support

14일 무료 체험

Entrepreneur 2000

$199 /월

또는 연 $1,896 및 21% 할인

  • 2,000 Tickets
  • Unlimited Agents & Channels
  • AI Summaries, Sentiment Analysis & Response Suggestions
  • Live Chat
  • Returns & Cancellations

14일 무료 체험

Entrepreneur 300

$49 /월

또는 연 $468 및 20% 할인

  • 300 tickets per month
  • AI Summaries, Sentiment Analysis, Response Suggestions & HandsFree responses
  • Returns & Cancellations
  • Live Chat

14일 무료 체험

Team - Agent based

$89 /월

또는 연 $828 및 22% 할인

  • Unlimited tickets
  • 50 rule-based response automations
  • SAL Management
  • Add 5 Channels
  • Live Chat
  • Returns & Cancellations
  • 24/7 support

14일 무료 체험

Entrepreneur 2000

$199 /월

또는 연 $1,896 및 21% 할인

  • 2,000 Tickets
  • Unlimited Agents & Channels
  • AI Summaries, Sentiment Analysis & Response Suggestions
  • Live Chat
  • Returns & Cancellations

14일 무료 체험

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 (32)

전체 평점
3.2
평점 수준당 개수
  • 평점의 75%가 별 5개입니다
  • 평점의 13%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 9%가 별 1개입니다
2024년 5월 17일

We started to work with this service about 2 months ago. Customer service is great and it is able to synch with loads of platforms.
However there is a huge problem that we are not being able to solve and not getting any solution for.
We are having loads of difficulties and emails that are lost and unanswered.
This issue is causing a large number of unhappy customers and the replies we received from Edesk, left us no option but to start answering emails directly from the email in order not to miss any customer inquiry.
This is extremely disappointing as its a huge issue that is currently pending with no solution.

MoYou London
영국
앱 사용 기간 2개월
2017년 8월 25일

We've used Xsellco for some time now and rate it highly. The integration is seamless! Language facilities are top notch if you are selling internationally. Also Xsellco customer support is very good should you need any help.

Mango Tree Knobs
영국
앱 사용 기간 7년 초과
2017년 7월 28일

Work's perfectly and seamlessly integrates with our other sales channels. Saves time having to log into different email accounts and marketplaces by having everything in one place! Easy to use and features are great!

Reytid
영국
앱 사용 기간 5년 초과
2016년 7월 20일

An exceptional product from an exceptional company. Great product, amazing customer service.

Electrical Contractor Lighting
미국
앱 사용 기간 거의 4년
2017년 7월 14일

Excellent service. The product is pretty good but they listen to their customers and make updates based on feedback. Huzzah!

Skullsplitter
미국
앱 사용 기간 2년 초과

지원

xSellco Ltd에서 Customer Service Helpdesk App에 대한 회원님의 모든 질문에 답변해 드릴 수 있습니다.

개발자

xSellco Ltd

Two Haddington Buildings, Haddington Road, Dublin, D, D04 HE94, IE

리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

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