![Helpdesk, Chat & AI Chatbot](https://cdn.shopify.com/app-store/listing_images/060e76b91ab3c357ae6e7a6637a9bd61/icon/CL3V_YfUlYADEAE=.png)
Helpdesk, Chat & AI Chatbot
- Priser
-
Från $39/månad. Gratis testversion tillgänglig.
- Betyg
- 3,5 (33)
- Utvecklare
- xSellco Ltd
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Erbjud omedelbart stöd och öka försäljningen med den kompletta Helpdesk, Live Chat och AI Chatbot-appen
Gläd kunder och maximera vinsten med snabbare, mer personliga svar. Centralisera meddelanden från alla dina försäljningskanaler (marknadsplatser, webbutik och sociala medier). Få tillgång till en smart inkorg för att hantera e-post, livechatt och röstkonversationer. Dra nytta av den mest avancerade AI-chatboten för att öka försäljningsvolymerna. Visa order- och kundinformation vid varje meddelande. Hantera enkelt returer, avbokningar och dubblettorderförfrågningar. Anslut enkelt till orderuppfyllningspartners och ditt Klaviyo CRM.
- Smart Inkorg: Centralisera alla dina webb-, marknadsplats- och sociala förfrågningar
- E-handel AI Chatbot: Öka konverteringar och förbättra supporten, omedelbart
- Se fullständig orderhistorik, livstidsvärde, VIP-status och kundkänsla
- Automatisk tilldelning och samarbete på e-post, livechatt, röst, WhatsApp och sociala medier
- Visa, återbetala, avboka eller till och med duplicera Shopify-beställningar utan att lämna eDesk
Innehåller automatöversatt text
Meddelanden i realtid
Automatiserade svar
Anpassning
Lansering
12 juli 2016
Språk
engelska
Denna app finns inte översatt till svenska
Kategorier
Fungerar med
Amazon, Facebook, Instagram, WhatsApp, 250+ Integrations, KlaviyoPriser
AI Chatbot
$39 /månad
eller $408/år och spara 13 %
- Lös upp till 70 % av webbförsäljnings- och servicetillfrågningar dygnet runt:
- ► Produktrekommendationer
- ► Orderuppdateringar
- ► Kampanjer
- ► Returer
- ► Felsökning
Prova gratis i 14 dagar
Standard
$115 /månad
eller $1,068/år och spara 23 %
- Centralisera kundförfrågningar:
- ► Alla onlinebutiker
- ► 300 marknadsplatser inkl. Amazon
- ► TikTok Shop, Instagram
- ► Livechatt, WhatsApp
- ► Mycket mer
Prova gratis i 14 dagar
AI Assist
$154 /månad
eller $1,428/år och spara 23 %
- AI-automatiseringar:
- ► Sammanfattningar av konversationer
- ► Känslanalys
- ► Klassificering & routing
- ► Personliga svar
- ► Språköversättningar
Prova gratis i 14 dagar
AI Chatbot
$39 /månad
eller $408/år och spara 13 %
- Lös upp till 70 % av webbförsäljnings- och servicetillfrågningar dygnet runt:
- ► Produktrekommendationer
- ► Orderuppdateringar
- ► Kampanjer
- ► Returer
- ► Felsökning
Prova gratis i 14 dagar
Standard
$115 /månad
eller $1,068/år och spara 23 %
- Centralisera kundförfrågningar:
- ► Alla onlinebutiker
- ► 300 marknadsplatser inkl. Amazon
- ► TikTok Shop, Instagram
- ► Livechatt, WhatsApp
- ► Mycket mer
Prova gratis i 14 dagar
AI Assist
$154 /månad
eller $1,428/år och spara 23 %
- AI-automatiseringar:
- ► Sammanfattningar av konversationer
- ► Känslanalys
- ► Klassificering & routing
- ► Personliga svar
- ► Språköversättningar
Prova gratis i 14 dagar
Innehåller automatöversatt text
Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ
Recensioner (33)
I have been using eDesk for managing customer interactions, and I must say, it is nothing short of a game-changer. The platform offers an incredibly efficient way to handle customer service with its seamless integration capabilities. Connecting eDesk with our existing systems was absolutely effortless, saving us valuable time and resources.
One of the standout features is the new AI-powered tools. These features have significantly improved our response times and the quality of our customer service. The AI assists in categorizing and prioritizing customer inquiries, ensuring that our team can focus on what matters most – providing exceptional service.
The AI chatbot deserves special mention. It is remarkably effective, handling routine inquiries and providing instant responses to common questions. This has not only reduced the workload on our support team but also ensured that our customers receive timely and accurate information. The chatbot's ability to learn and improve over time has made it an invaluable asset to our customer service operations.
Another remarkable feature is the dynamic translation tool. This tool has been a revelation for our global customer base. It automatically translates messages, allowing us to communicate effectively with customers in their preferred languages. This has greatly enhanced our customer satisfaction and broadened our reach.
Overall, eDesk has proven to be the best solution on the market for customer management. Its advanced AI features, including the impressive chatbot, and effortless integration capabilities make it an indispensable tool for any business looking to excel in customer service. I highly recommend eDesk to any organization seeking to improve their customer management processes.
We started to work with this service about 2 months ago. Customer service is great and it is able to synch with loads of platforms.
However there is a huge problem that we are not being able to solve and not getting any solution for.
We are having loads of difficulties and emails that are lost and unanswered.
This issue is causing a large number of unhappy customers and the replies we received from Edesk, left us no option but to start answering emails directly from the email in order not to miss any customer inquiry.
This is extremely disappointing as its a huge issue that is currently pending with no solution.
Hi MoYou team,
Thank you so much for your feedback. I'm really glad to hear that you’ve had a positive experience with our customer service and that the platform’s synchronization with various systems is working well for you.
I’m truly sorry about the email issues you’ve been facing. I completely understand how frustrating it must be to deal with lost and unanswered emails, especially when it affects your customers. This isn’t the experience we want you to have.
The problem seems to be linked to some limitations within Gmail. While this has been a tough challenge, I want you to know that our team is hard at work finding a solution. We’re making improvements as I write this, and we’re committed to fixing this as soon as we can.
In the meantime, if you have any urgent concerns, please reach out directly to me, and I’ll do everything I can to help. Your feedback is incredibly valuable, and we’re dedicated to making things right for you.
Thanks for your understanding and for sticking with us.
Best,
Eamon MacSuibhne
Customer Support Manager
eDesk Support Team
The staff has been helpful but need some improvements in functionality, which they have agreed to fix. When the issues are fixed, I would increase my rating for this app.
We've used Xsellco for some time now and rate it highly. The integration is seamless! Language facilities are top notch if you are selling internationally. Also Xsellco customer support is very good should you need any help.
Work's perfectly and seamlessly integrates with our other sales channels. Saves time having to log into different email accounts and marketplaces by having everything in one place! Easy to use and features are great!
Support
xSellco Ltd kan svara på eventuella frågor du har om Helpdesk, Chat & AI Chatbot.
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