Customer Service Helpdesk App
配图图库
更快、更智能的客户支持帮助台软件和实时聊天,适用于您销售的所有地方。
通过更快、更个性化的回应,让客户满意并最大化利润。集中管理来自所有销售渠道(市场、网店和社交)的消息。访问一个智能收件箱,管理电子邮件、实时聊天和语音对话。查看每条消息的订单和客户信息。轻松处理退货、取消和重复订单请求。使用AI驱动的技术,总结和自动化更多的回应。轻松连接订单履行合作伙伴和您的Klaviyo CRM。
- 查看对话摘要,建议的回应,以及完全无需手动操作的回应。
- 智能收件箱:集中并优先处理所有市场和社交查询
- 查看完整的订单历史,生命周期价值,VIP状态和客户情绪
- 自动分配并协作处理电子邮件,实时聊天,语音,WhatsApp和社交
- 查看,退款,取消或甚至复制Shopify订单,无需离开eDesk
包含自动翻译的文本
定价
Entrepreneur 300
$49 /月
或 $468/年(可节省 20%)
- 每月300张工单
- AI摘要,情绪分析,回应建议和无需手动操作的回应
- 退货和取消
- 实时聊天
14 天免费试用
团队 - 基于代理的
$89 /月
或 $828/年(可节省 22%)
- 无限工单
- 50个基于规则的回应自动化
- SAL管理
- 添加5个渠道
- 实时聊天
- 退货和取消
- 24/7支持
14 天免费试用
Entrepreneur 2000
$199 /月
或 $1,896/年(可节省 21%)
- 2,000张工单
- 无限代理和渠道
- AI摘要,情绪分析和回应建议
- 实时聊天
- 退货和取消
14 天免费试用
Entrepreneur 300
$49 /月
或 $468/年(可节省 20%)
- 每月300张工单
- AI摘要,情绪分析,回应建议和无需手动操作的回应
- 退货和取消
- 实时聊天
14 天免费试用
团队 - 基于代理的
$89 /月
或 $828/年(可节省 22%)
- 无限工单
- 50个基于规则的回应自动化
- SAL管理
- 添加5个渠道
- 实时聊天
- 退货和取消
- 24/7支持
14 天免费试用
Entrepreneur 2000
$199 /月
或 $1,896/年(可节省 21%)
- 2,000张工单
- 无限代理和渠道
- AI摘要,情绪分析和回应建议
- 实时聊天
- 退货和取消
14 天免费试用
31 条评论
The staff has been helpful but need some improvements in functionality, which they have agreed to fix. When the issues are fixed, I would increase my rating for this app.
We've used Xsellco for some time now and rate it highly. The integration is seamless! Language facilities are top notch if you are selling internationally. Also Xsellco customer support is very good should you need any help.
Work's perfectly and seamlessly integrates with our other sales channels. Saves time having to log into different email accounts and marketplaces by having everything in one place! Easy to use and features are great!
An exceptional product from an exceptional company. Great product, amazing customer service.
It took us a little while to get rolling with eDesk, but the support team were more than happy to help with our queries, and even basic functions like being able to leave an autoresponder running over the weekend have been hugely beneficial to our Customer Services team's wellbeing. We use markets other than Shopify, and nobody likes being the one having to answer emails on Christmas day!
Hello!
We are working to improve our interface but I'm glad our support team were there to get you started. We have a knowledgebase (accessible from your eDesk menu) that will explain all the features of eDesk and hopefully get even more out of it. Best Wishes, Eamon the Customer Support manager