Reviews (209)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement, retention, and conversion rates, calling it a game-changer. They value its automated messaging, customizable campaigns, and seamless Shopify integration for efficient customer communication and order tracking. The app is user-friendly and supported by a responsive team. Its high customization level allows merchants to align it with their marketing needs and brand voice, with continuous updates enhancing its features.

Edited April 22, 2024

WhatsApp Marketing & Broadcast has revolutionized the way we connect with our audience, offering seamless and highly effective communication channels. The support team is exceptionally responsive and helpful, making the entire experience truly outstanding.

Importikaah
India
About 1 month using the app
February 15, 2024

Transformative Messaging Solution:

Quickreply has truly revolutionized the way we handle messages and automations on our Shopify platform. Its intuitive interface and efficient features have streamlined communication, marketing and retention processes, making it incredibly easy to manage conversations with customers and also market our product offering.

With automations of whatsapp we are able to each our international customer base making them love the brand with additional offers.

Thanks to Quickreply.

Exceptional Customer Service:

One of the standout aspects of Quickreply is the exceptional customer service provided by Rahul and the team. Rahul quick attention to our requests and dedication to resolving any issues promptly have enhanced our overall experience with the app. It's refreshing to receive such personalized and responsive support, which has undoubtedly contributed to our satisfaction as users.

User-Friendly Interface:

The user-friendly interface of Quickreply makes it accessible to users of all levels of expertise. From setting up automations to organizing conversations, the app offers a seamless experience that is both efficient and easy to navigate. This simplicity ensures that users can quickly adapt to the platform and maximize its capabilities.

Efficient Messaging Features:

Quickreply's promotional features & automations, particularly the QuickReply function, have proven to be invaluable. This feature streamlines customer interactions, allowing for prompt and personalized responses. Additionally, the app's organization capabilities ensure that conversations are kept orderly, facilitating efficient communication with customers.

Recommendation:

I wholeheartedly recommend Quickreply to anyone seeking a reliable and efficient marketing and autoamtion for their ecommerce brand. Its transformative capabilities, combined with exceptional customer service, make it a standout choice for businesses looking to enhance their customer engagement and streamline communication processes.

Final Thoughts:

In conclusion, Quickreply has exceeded my expectations. Its user-friendly interface, efficient features, and exceptional customer service set it apart as a top-notch service provider. With Quickreply, managing international customer interactions has never been easier or more efficient

Sowears
United States
About 1 month using the app
October 12, 2023

Absolutely love using this app. Not is the app simple to use but the customer support service is also excellent. The team (Neha, Saloni, Rahul) is always willing to help on the query or task without any delay.
Highly recommend this app!

Miri
India
About 1 month using the app
January 27, 2024

I recently started using Quickreply, and I must say, it has transformed the way I handle messages on my shopify. The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service provided by Utkarsh.

Utkarsh's quick attention to our requests made our experience with Quickreply even more enjoyable. It's rare to find such a dedicated and responsive support team member. He not only addressed our concerns promptly but also went the extra mile to ensure that we felt valued as users.

The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution.

Big shoutout to Utkarsh and the Quickreply team for their commitment to customer satisfaction and for creating a fantastic application. Keep up the great work!

Meadbery
India
29 days using the app
November 2, 2021

hi , we are using this app from last 30 days and its a really great chatbox app . further we are using this for WhatsApp promotions and its very effective highly recommended

T T Bazaar
India
26 days using the app
June 29, 2024

This App has been fantastic. . It allows direct, real-time customer engagement, making it easy to send personalized updates and promotions.

JewelEMarket
India
Over 1 year using the app
February 29, 2024

We used this app to automate messages via WhatsApp, amazing results and abandon cart ratio decreased 20%

Tessara
India
23 days using the app
April 17, 2024

This is a great app. Support is excellent and response is really good. They are very professional and helpful. Would recommend this app!

BubbleFig
India
22 days using the app
February 20, 2023

The team at quick reply has been nothing but helpful, their service is quick and efficient. The team is incredibly knowledgeable, and they are always quick to respond to queries. the bot in and of itself has been an absolute game changer for our business.

Bogart Man
South Africa
18 days using the app
May 20, 2024

Special thanks to Saloni for being patient always. I appreciate the support by the team Quickreply and never had such a wonderful experience with any other team. Thanks again

CoolCases
India
17 days using the app