Reviews (216)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for enhancing customer engagement via WhatsApp, driving conversions, and improving response rates. Key features like abandoned cart recovery, automations, and personalized messaging are praised for ease of use. Seamless Shopify integration and efficient segmentation tools optimize marketing strategies. The app's user-friendly interface and reliable performance are highlighted, along with responsive support ensuring smooth operations and efficient customer communication. Onboarding is smooth with personalized guidance.

November 12, 2024

CokeandCaine
India
3 months using the app
March 28, 2025

HAY!
India
2 months using the app
April 26, 2024

JivaAyurveda
India
About 1 month using the app
December 5, 2024

Arabian Aroma Perfumes
India
27 days using the app
December 13, 2024

auromin.in
India
18 days using the app
April 19, 2024

JAPNAM
India
About 11 hours using the app
March 12, 2025

The team of quickreply is a bunch of people work day and night to make there customer to approach audience in a fast and effective way .
I always love the team member's efforts and knowledge

Silai Machine
India
3 months using the app
December 22, 2024

Great app.

Ditch The Guilt
India
About 1 month using the app
July 23, 2024

The app is super amazing. The support is too good. The features also really help for the growth of the brand.

RangrezaEthnic
India
Over 1 year using the app
July 4, 2024

Highly recommended if you want customer engagement. They have a really good support team as well.

Terer
Malaysia
8 months using the app
March 12, 2024

I'm starting with Quickreply.ai and the setup and onboarding experience with Utkarsh is being great. Great customer experience!!!

Babylon Store
Mexico
11 days using the app
February 20, 2024

This App is perfect for your WhatsApp Broadcast automations. The support team is wonderful and always available to help.

Highly recommend this app!

Dorada Jewellery
India
8 months using the app
February 20, 2024

The experience is good so far with Quick Reply. Quick Reply is an effective and efficient platform. The Team is accessible and prompt in resolving issues or queries.

Sugar For She Is
India
4 months using the app
February 9, 2024

QuickReply has really eased up the process of WA marketing and automations. We have seen a significant amount of Revenue increase through the WA campaigns.
Saloni Madan - the account manager has been a great help!

PlayVerse Toys
India
About 2 months using the app
Edited February 6, 2024

They are really prompt in helping out in anyway possible. My Poc Mr. Rinkesh did a fabulous job in explaining all campaign procedures and solved all quaries without any delays.

Dapperfeet
India
12 months using the app
December 15, 2023

I recently integrated the Quick Reply service into our business communication strategy, and I must say it has transformed the way we connect with our customers. This service has proven to be an invaluable tool for enhancing customer engagement and streamlining communication processes.

The onboarding process was remarkably smooth, thanks to the user-friendly interface and comprehensive documentation provided by the quick reply service. The step-by-step guides ensured that our team could quickly integrate the service into our existing systems without any technical hiccups.

Customer support has also been exceptional. The responsive support team is always ready to assist with any queries or concerns. Overall, I highly recommend the Quick Reply WhatsApp API service for businesses looking to enhance their communication strategies.

Ramaestry
India
About 1 month using the app
November 17, 2023

"Working with Quickreply has been a pleasure from start to finish. Their team went above and beyond to understand our needs, and the level of customer service was exceptional. our campaigns are completed well within the agreed-upon timeframe, and the quality of the service exceeded our expectations. "Kudos to Miss Neha for her exceptional support whenerver we need any type of support related whatsapp marketing, Thank you for going above and beyond our expectations.". We highly recommend Quickreply for WhatsApp Marketing & Broadcast services.

awsomesolution
India
About 1 year using the app
October 10, 2023

This has been a really helpful app in streamlining our business and bridging the instant communication gap between us and our customers.
The support team is efficient and extremely helpful in setting up and facilitating with quick responses and action. They also help us with suggestions based on their experinece with WhatsApp which have proven to be effective.
The team promised and worked on enabling the COD to prepaid conversion automation feature with our payment gateway upon our request. Our payment gateway facilitators were especially onboarded so we could make use of this feature which is a remarkable testament to their commitment to their clients.

Farm Stories
India
4 months using the app
October 3, 2023

Great product, has tons of drip marketing options and the team never hesitates to make customization as per your need. For the quality of service, I wish I could give them some bonus stars! Keep it up, look forward to continuing with your service

Frugease
India
4 months using the app
August 5, 2023

We have been using Quick Reply for our Helbal Wellbeing store shuddhdeshi.in for over 1.5 years and must say that we loved the overall experience using QuickReply for WhatsApp automation. Their admin panel are very flexible and provides easy ways to setup and run marketing campaigns. They have a very helpful tech support team who not only help getting onboarded but also follow through to ensure all new and old requirements are well taken care of.

Shuddh Desi Herbal Co.
India
7 days using the app
April 4, 2023

I rarely leave reviews, but the QuickReply team truly deserves the accolades. Since its a niche app, setting up involves a few steps - but a simple Google Meet with their team and your store is ready to start interacting with customers via WhatsApp. They helped up build custom bots for placing COD orders, Prepaid orders, new product launches and so much more. Keep up the great work guys. Its a fantastic platform and helps improve your ROI tremendously.

FSO Rewards
India
3 minutes using the app
March 13, 2023

Quick Reply is an effective and efficient platform. The Team is accessible and prompt in resolving any issues or queries. The message flow, COD to prepaid conversion and broadcast marketing are their strong suits. A definite 5 star from our team.

Smugglerz Inc.
India
Almost 2 years using the app
September 14, 2022

One of the better WhatsApp marketing platforms we've used. The platform is super intuitive and easy to navigate, and the team is always available for any questions. Definitely a good decision to work with Quickreply.ai!

Reflekt Sustainables
India
3 months using the app
April 15, 2022

Great application for conversion optimization, remarketing & personalized brand experience for buyers.

freebowler
India
3 months using the app
February 28, 2022

QuickReply has been extremely helpful in tracking customers who showed interest in our products but were a little hesitant to do the purchase immediately. The Team especially Harry and Utraksh have been supportive way beyond their calling and helped even a small business like us see changes. Thank you

ZulaMinds
India
3 months using the app
February 23, 2022

Great and very prompt service! The browser interface can sometimes be cofnusing, but these are the perfect partners for whatsapp marketing!

Eat With Better
India
3 months using the app
June 8, 2021

Team has helped us in setting up and configuring bots correctly and its working well for us. I liked the services provided by them

Flourishmart
India
1 minute using the app