Reviews (113)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales efficiency on Shopify. They appreciate its user-friendly interface, QuickReply feature for personalized responses, and a versatile API that integrates seamlessly. The automation tools are effective for marketing and reaching international customers. Exceptional customer support is frequently noted, with team members like Rahul, Rinkesh, and Utkarsh receiving specific praise for their responsiveness. The app is also valued for its reliable performance and competitive pricing, making it a useful tool for managing customer interactions and marketing campaigns.

June 1, 2023

I recently had the opportunity to use QuickReply, a remarkable app designed for WhatsApp marketing, and I must say I am thoroughly impressed. This powerful tool has significantly enhanced my marketing strategies, enabling me to effortlessly engage with my target audience on WhatsApp.

DripTrip.in
India
6 months using the app
June 8, 2023

We're using this app for the last few months, and completely love it!

1. The automations are very good, and we've seen about 20% increase in conversion from abandoned cart, COD to Prepaid, Welcome and Thank You automations.
2. The broadcast campaigns have given us very good results too.
3. The customer service is excellent. Very responsive and addresses any requests within hours.

Sanchit, www.dirabydimple.com

DiraByDimple
India
5 months using the app
August 29, 2023

The support team is incredibly accommodating, and ensuring that I grasped Quick Reply itself, but also the entire spectrum of operations on the platform. They dedicated the effort to tailor an abandoned cart strategy that perfectly suits my business. I've become a loyal Quick Reply user launching also marketing campaign from there. i recommend it for any small or medium-sized enterprise. It is also affordable and user friendly!

Revibe
United Arab Emirates
5 months using the app
June 8, 2021

Team has helped us in setting up and configuring bots correctly and its working well for us. I liked the services provided by them

Flourishmart
India
3 months using the app
February 28, 2022

I used this app to reach my client audience more efficiently and got superb results giving much more reach and effectiveness of remarketing to my clients became a breezy process the team is excellent with very quick response time

VISHAL KAPUR
India
3 months using the app
February 23, 2022

It is a nice app with the features it is offering... The backed support is excellent... Happy to use this app....

Online Mantra
India
3 months using the app
February 25, 2022

We're very happy with the QuickReply app for our shopify store. We've been using it for a quite sometime and the support team response is AWESOME

The Style Salad
India
3 months using the app
June 14, 2023

Had a great experience while the account was being transitioned from another provider to QR and once transitioned the experience has been great so far. Meta also raised a few violations and they handled the same as well.
The approvals have been quick for broadcast messages.
Good work.

The Junket
India
2 months using the app
May 31, 2023

Very customizable software with the best client support. Have been working with them and got the solution for any of the problems related to WhatsApp marketing. The ROI has improved and the customer engagement has become very quick. 100% Satisfied with the service

HERBCIENCE
India
2 months using the app
February 20, 2023

The team at quick reply has been nothing but helpful, their service is quick and efficient. The team is incredibly knowledgeable, and they are always quick to respond to queries. the bot in and of itself has been an absolute game changer for our business.

Bogart Man
South Africa
18 days using the app