QuickReply

“Game Changer for Customer Support & Engagement”

QuickReply has been an amazing addition to our Shopify store. The onboarding process was smooth, and the support team (especially Debanita) has been extremely responsive and helpful right from setup to running our campaigns.

The AI chat + helpdesk solution makes it so easy to handle customer queries instantly, improve engagement, and even drive conversions. The integration with Shopify is seamless, the interface is simple to use, and automation saves us a ton of time.

Highly recommend QuickReply to any Shopify store owner looking to scale support and boost customer satisfaction. Definitely a must-have app!

We’ve been using QuickReply.ai for our Shopify store and it has been a complete game changer for WhatsApp marketing. The abandoned cart recovery, automations, and broadcast features are excellent and very easy to manage.

A special mention to their representative Neha Arora, who has been extremely cooperative and supportive throughout. She personally handled all our requirements — from setting up automations and bot queries to fulfilling custom requests we made. Her assistance made the whole process smooth and hassle-free.

Overall, the app delivers great results and the support team goes above and beyond. Highly recommended for any brand that wants to engage customers on WhatsApp and boost conversions.

As a brand just starting out with WhatsApp marketing, we were initially using other platforms but wanted something more mindful and budget-friendly. We’re currently on QuickReply’s basic plan, which has fewer features than what we used before, but we decided to give it a shot for a month and the results are visible.
A huge shoutout to Saloni Madan our assigned support manager, who truly made this experience outstanding. Her way of explaining things is incredibly clear, patient, and practical. She doesn’t just explain she understands your brand's needs and suggests smarter ways to engage your audience. Saloni made sure we weren’t just using the platform, but actually benefiting from it.
QuickReply has been a smart shift for us, and we’re already considering switching to the standard plan soon with the required features.