MX: Helpdesk & Live Chat

Name: MX: Helpdesk & Live Chat
Brand: Mirasvit Ecommerce Solutions
Rating: 4.5 (11 reviews)

Penetapan harga: Percuma
Rating: 4.5 (11)
Pembangun: Mirasvit Ecommerce Solutions

Pasang

Lihat kedai demo

Stay organized. Reply faster. Keep customers happy.

Peti masuk semua dalam satu untuk e-mel, sembang langsung dan pemesejan sosial dengan aliran kerja sokongan automatik.

Pusatkan semua sokongan pelanggan dalam satu peti masuk. Uruskan e-mel, sembang langsung dan mesej Facebook secara bersama-sama, dan tukarkannya menjadi tiket meja bantuan yang boleh dijejaki. Dapatkan maklumat pesanan Shopify lebih awal dan lihat nombor pesanan, tarikh dan jumlah secara terus dalam tiket. Jimatkan masa dengan cadangan balasan yang dikuasakan AI dan templat siap sedia. Kekal teratur dengan papan pemuka.

Satukan semua mesej pelanggan dalam satu peti masuk dan jangan sesekali terlepas sebarang tiket
Pastikan kerja teratur dengan membuat status tiket dan peraturan aliran kerja tersuai.
Berinteraksi dengan pelawat melalui sembang langsung dan lihat sejarah tiket untuk menyelesaikan isu dengan pantas.
Lihat butiran pesanan Shopify secara terus dalam tiket (nombor, tarikh, jumlah)
Dapatkan cadangan yang dikuasakan AI untuk respons yang lebih pantas dan pintar

Mengandungi teks yang diterjemahkan secara automatik

Tunjukkan versi asal

Bahasa

Inggeris, Jerman, Perancis, Sepanyol, Itali, Portugis Brazil, Portugis Eropah, Poland, Cina Ringkas, Cina Tradisional, Czech, Belanda, Denmark, Norway, Turki, Korea, Indonesia, Jepundan Thai

Aplikasi ini tidak diterjemahkan ke dalam Melayu

Berfungsi dengan

Admin Shopify

Kategori

Meja bantuan

Saluran

Automasi aliran kerja

Sembang

Pemesejan masa nyata

Respons automatik

Penyesuaian

Ulasan (11)

Rating keseluruhan

4.5

Kiraan bagi setiap tahap rating

82% daripada rating ialah 5 bintang
9
0% daripada rating ialah 4 bintang
9% daripada rating ialah 3 bintang
1
0% daripada rating ialah 2 bintang
9% daripada rating ialah 1 bintang
1

Semua ulasan

20 Ogos 2026

Anuncian integraciones con Instagram y WhatsApp que actualmente no están disponibles. Es una lástima, pues la aplicación tenía buena pinta.

Tierra Media

Sepanyol

1 hari menggunakan aplikasi

Mirasvit Ecommerce Solutions telah membalas 21 Ogos 2026

Thank you for your feedback! We’re sorry for the confusion.

Instagram and WhatsApp integrations are temporarily unavailable while we’re improving our Meta integration. We’re working on a shared integration that will make connecting these channels much easier, without requiring customers to create and configure their own Meta app.

We understand your disappointment and appreciate your feedback. We hope to make these integrations available again soon.

29 Julai 2026

I’ve tried a few customer messaging apps, and this is by far my favorite. It’s really easy to use, has all the features I need, and everything works smoothly.

The support is honestly amazing. I had one small issue, reached out and it was fixed within just a few hours. Super responsive, friendly, and actually helpful, which is rare these days.

Definitely recommend this app if you’re looking for a reliable customer messaging solution with excellent support behind it.

ServingSomeLines

Lithuania

4 hari menggunakan aplikasi

Mirasvit Ecommerce Solutions telah membalas 29 Julai 2026

Thank you so much for your wonderful review!

We're delighted to hear that HelpdeskMX has become your favorite customer messaging solution.

Providing responsive and helpful support is one of our top priorities, so we're especially happy to know you had a great experience with our team.

Thank you for your recommendation and for choosing HelpdeskMX.

22 Oktober 2026

Fantastic app & great customer service! We were looking for an app that has all enquiries in one place, and MX Helpdesk has exceeded expectations with its many features. Very happy!

guttervacuumsystems

United Kingdom

2 hari menggunakan aplikasi

Mirasvit Ecommerce Solutions telah membalas 23 Oktober 2026

Thank you so much for your wonderful review! 😊 We’re thrilled to hear that MX Helpdesk has exceeded your expectations and that having all your enquiries in one place is making things easier for your team.

We truly appreciate your kind words about our customer service as well. It means a lot to us! ❤️

Thank you for choosing MX Helpdesk, we’re very happy to have you with us! 🙌