HelpDesk.com AI Ticketing

요금제: 월 $34부터. 무료 체험 이용 가능.
평점: 1.0 (1)
개발자: Text

HelpDesk.com: the easiest ticketing system for a team like yours

Help desk ticketing system to easily manage multiple communication channels and customer relations.

HelpDesk.com centralizes all emails, website forms, chats, and more into one secure inbox, maximizing support excellence. Automations and AI allow for rapid, multichannel responses so no one is left waiting. HelpDesk.com integrates easily with your preferred apps, fitting right into existing processes. Advanced teamwork features improve work organization and influence response times. Access to customer purchase history lets you personalize responses, build trust, and foster long-term relations.

Use solid collaboration HelpDesk.com features to solve client cases together.
Automate ticket resolution with HelpDesk.com rules and macros to save time.
Use HelpDesk.com AI to sum up any lengthy ticket and refine texts to fit you.
Customize your message layout to respond professionally and stay consistent.
Track customer insights using the shopping history in the HelpDesk.com ticket.

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

결제
ChatBot
LiveChat
Salesforce
Slack
Zapier

범주

지원 센터

채널

워크플로 자동화

자동화 작업

맞춤 설정

요금제

비즈니스에 가장 적합한 요금제를 선택하세요.

Team

$34 /월

또는 연 $348 및 15% 할인

기능

Paid users with admin or agent roles
Unlimited free viewers
5 teams
5 forwarding addresses
5 reply addresses
One custom domain

14일 무료 체험

Business

$59 /월

또는 연 $600 및 15% 할인

기능

Paid users with admin or agent roles
Unlimited free viewers
100 teams
100 forwarding addresses
100 reply addresses
100 custom domains

14일 무료 체험

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 (1)

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1

모든 리뷰

2025년 6월 23일

Pricing is very miss leading. Charge per agent and even on up charges like Slack integration is per user. For a newer APP with no reviews here their strategy seems to miss the mark.

Panda Motorworks

미국

앱 사용 기간 대략 1시간

답글 Text개 2025년 6월 25일

Thank you for the feedback - really appreciate you taking the time to share it.

You're right - the naming should be more consistent across places like the app and website. We already use 'agent' on the pricing page, so sticking with that everywhere would help avoid confusion.

We’ve flagged this internally and will be looking into cleaning it up in the app - and we’ll also review how it's presented across the rest of the site.

Hope this didn’t take away too much from your experience with HelpDesk so far. If there’s anything else that felt off or could be better, we’re all ears!