HelpDesk.com AI Ticketing

定價: 每月 $34 起。提供免費試用。
評分: 1.0 (1)
開發者: Text

HelpDesk.com: the easiest ticketing system for a team like yours

Help desk ticketing system to easily manage multiple communication channels and customer relations.

HelpDesk.com centralizes all emails, website forms, chats, and more into one secure inbox, maximizing support excellence. Automations and AI allow for rapid, multichannel responses so no one is left waiting. HelpDesk.com integrates easily with your preferred apps, fitting right into existing processes. Advanced teamwork features improve work organization and influence response times. Access to customer purchase history lets you personalize responses, build trust, and foster long-term relations.

Use solid collaboration HelpDesk.com features to solve client cases together.
Automate ticket resolution with HelpDesk.com rules and macros to save time.
Use HelpDesk.com AI to sum up any lengthy ticket and refine texts to fit you.
Customize your message layout to respond professionally and stay consistent.
Track customer insights using the shopping history in the HelpDesk.com ticket.

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

結帳頁面
ChatBot
LiveChat
Salesforce
Slack
Zapier

類別

服務台

管道

工作流程自動化

工作自動化

自訂

定價

選擇最適合您業務的方案。

Team

$34 /月

或每年 $348，可省 15% 的費用

功能

Paid users with admin or agent roles
Unlimited free viewers
5 teams
5 forwarding addresses
5 reply addresses
One custom domain

14 天免費試用

Business

$59 /月

或每年 $600，可省 15% 的費用

功能

Paid users with admin or agent roles
Unlimited free viewers
100 teams
100 forwarding addresses
100 reply addresses
100 custom domains

14 天免費試用

所有費用均以 USD 計價。定期費用和依使用量計費方案，均以 30 天為週期收費。查看所有定價選項

評論 (1)

整體評分

各級評分數量

0% 的評分為 5 顆星
0% 的評分為 4 顆星
0% 的評分為 3 顆星
0% 的評分為 2 顆星
100% 的評分為 1 顆星
1

所有評價

2025年6月23日

Pricing is very miss leading. Charge per agent and even on up charges like Slack integration is per user. For a newer APP with no reviews here their strategy seems to miss the mark.

Panda Motorworks

美國

使用應用程式大約1小時

Text 已回覆 2025年6月25日

Thank you for the feedback - really appreciate you taking the time to share it.

You're right - the naming should be more consistent across places like the app and website. We already use 'agent' on the pricing page, so sticking with that everywhere would help avoid confusion.

We’ve flagged this internally and will be looking into cleaning it up in the app - and we’ll also review how it's presented across the rest of the site.

Hope this didn’t take away too much from your experience with HelpDesk so far. If there’s anything else that felt off or could be better, we’re all ears!