Gorgias ‑ Live chat & Helpdesk

Gorgias ‑ Live chat & Helpdesk

by Gorgias

Customer support, live chat, help desk, customer service chat

Overall rating
4.8 of 5 stars
Based on 301 reviews

  • 5 of 5 stars
    94% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    3% of ratings are 1 stars

All reviews

41 - 50 of 282 reviews

Goodwell Co.

Gorgias has been great. It is SO nice having all of my tickets in one place. And their team always respond to my chat inquiries promptly. We will be sticking around for a while!

JSHealth Vitamins Aus

We've just started but has been good so far, our customer service team is already seeing an increase in the efficiency of their work.

Upscale Audio

Gorgias is helping us provide a better level of customer service and with more efficiencies to boot. Highly recommended.


Helpful! Works great to have a centralized system for all the messages/emails from customers. It makes the customer service team efficient!

Cali Tiger

GAME CHANGER! This company is incredible! This has transformed our customer service! We are also grateful that they are willing to add key integrations for our business!

Luxy Hair

Gorgias has streamlined our communication with customers. Their support is fast efficient as well.

Trilogy Natural Products

Nikola was very helpful and prompt with helping resolve my question. Amazing service, thank you so much.


Nikola was extremely helpful and prompt to resolve our question - we're only a few days into using the platform but it's very user friendly! Thanks for the great customer service

Maxtrix Kids

Amazing customer service! A real person, understanding out of the box questions and extremely fast response time.


Hands down the best customer support app for Shopify owners. I've used Helpscout, Zendesk and Desk.com and Gorgias beats them all. You can tell that they were built from the ground up for Shopify.