Gorgias ‑ Live chat & Helpdesk

Gorgias ‑ Live chat & Helpdesk

by Gorgias

Customer support, live chat, help desk, customer service chat

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    91% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    4% of ratings are 1 stars

All reviews

81 - 90 of 364 reviews

BlackboxMyCar Canada

Friendly, professional and efficient services all the time! Very satisfied with Gorgias and would recommend.

Tuft + Paw

Amazing support - they went over and above to help us out. Would highly recommend for anyone looking for a sleek CS dashboard.

Blinx underwear

Best support app out there, managing facebook, instagram, emails and linking shopify so smoothly, recommend it.

Conscious Items

Great customer support, whenever we had an issue they found the solution. We have all the tickets fully organized and we can now track them easy and resolve them in a timely manner. Statistics are great.

Dubranchet

Very simple way to manage customer service. And THEIR customer service is very good. Very responsive. Thanks!

Baloo Living

The Gorgias app has been very helpful and has allowed us to serve our customers better. Having it sync with shopify makes answering emails much easier. The customer service we have experienced with Gorgias has been fantastic!

Fresh Clean Tees

We've used Gorgias for almost two years now and we absolutely love it. The seamless integrations with Shopify and Recharge make solving problems a breeze. This is a must-have app!

RZ Mask

Gorgias has been a dream to work with. Our customer support team has benefited so much from not only this app but also the wonderful people who support it! Gorgias integrates smoothly, pulls in most social media pages, and provides a high end customer experience without the high end price tag. If you have any questions about settings or your account in general, the Gorgias support team is always very helpful and kind!

Topsy Daisy

Gorgias is a lifesaver. We have a lot of customer queries from different channels (Facebook comments, Messenger, Instagram, several email boxes, etc.) and Gorgias allows us to manage all of those channels efficiently. The macros and the fact that it pulls Shopify data into Gorgias is a tremendous time-saver. We love it!

OFFBLAK

Great app and customer service! Functionality is good, provides great way to make the customer service system faster and easy to gain insights!

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