Gorgias , 686 recensioner

Helhetsomdöme
4,3
Antal per omdömesnivå
  • 85 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 8 % av omdömena har 1 stjärnor
4 april 2024

So grateful for the quick and responsive support team at Gorgias!

Pink Stork
USA
Ungefär 3 år användning av appen
Gorgias Inc. svarade 6 april 2024

We're delighted to hear that you've had a positive experience with our Support Team!

Providing prompt and helpful assistance is a top priority for us at Gorgias. Thank you for your kind words and for recognizing our efforts. If you ever need further assistance or have any questions, please don't hesitate to reach out.

Thanks once again for this 🌟 review!

4 februari 2024

Nikola helped me with fixing rules in Gorgias. Thank you.

Ela & Earth
Australien
7 månader användning av appen
Gorgias Inc. svarade 6 februari 2024

Hi Ela & Earth! You're so kind! 🫶🏻
Happy to hear that you are satisfied with your support experience!
If you need further assistance, we're one message away.

12 januari 2024

Joanna was super helpful!

NuFACE
USA
Mer än 3 år användning av appen
Gorgias Inc. svarade 15 januari 2024

Thank you so much for your kind words, NuFACE!
We're thrilled to hear about your positive experience with our team. 😍 Your support means a lot to us!
If you ever need assistance again, we're just a message away! 📧

3 januari 2024

Gorgias has an awesome integration with Shopify. It should be the go-to solution for CRM/tickets.

Tmat
USA
7 dagar användning av appen
Gorgias Inc. svarade 5 januari 2024

Thanks a bunch for the awesome recommendation, Tmat Team! We're so thrilled to have you on board. We'll make sure to keep up the good work, and to keep the vibe high. 🌟

6 december 2023

The absolute best eComm helpdesk backed by an incredible support team! Working with Gorgias and their team of experts is nothing short of wonderful!

Fuel Meals
USA
Ungefär en månad användning av appen
Gorgias Inc. svarade 8 december 2023

We're over 🌙 to hear about your swift and seamless experience with us, Team!

High fives for the amazing journey with our Support Team - for their immediate assistance and lightning-fast response. Going above and beyond is just how we roll, and we're thrilled to have been able to live up to your expectations.

Thanks a bunch for your kind words, and here's to more hassle-free moments with Gorgias! 🌟

25 oktober 2023

Quick response, lots of helpful information and links provided by operator.

Ourself
USA
Mer än 2 år användning av appen
Gorgias Inc. svarade 1 november 2023

Thank you for your kind words, Ourself! 🙏

We're delighted to hear that you found our response quick and the information provided was helpful. We know the importance of having a reliable support system and we are glad we meet your expectations! 💛

13 oktober 2023

Great app, easy to use...their customer service is second to none and they are always quick to get back to us and keep us in the know of upcoming/planned updates and any issues/steps being taken to fix them

EngagePickleball
USA
12 månader användning av appen
Gorgias Inc. svarade 17 oktober 2023

What an honour to receive such an appraisal, Team! 🙏

We're so thrilled to learn that your journey with us has been smooth so far. Please rest assured we are dedicated to ensuring you have a seamless experience, and it's feedback like yours that keeps us motivated.

Thank you so much on behalf of everyone here at Gorgias! 🤗

21 september 2023

We are overall very happy with Gorgias and all the features it offers. The support team is quick and easy to work with and always answers our questions in a timely manner :) There are many features we enjoy about this platform!

Big Barker
USA
Nästan 4 år användning av appen
Gorgias Inc. svarade 27 september 2023

That's fantastic to hear, Big Barker Team!

We're more than thrilled to know that you've been having such a great experience with us. Clear explanations and understanding of your queries are our top priority, and it's awesome to hear that we're doing a good job.

If you ever need more assistance, you know where to find us. 🙏

21 augusti 2023

Our company have utilised Gorgias for almost 3 years now. Our team have been loving Gorgias. Their customer support team have provided us with wonderful support and advise. Even when system has some trouble, the Gorgias team provides us with constant update and ensures that our issue is being resolved.

Will recommend Gorgias for their awesome service, system and intuitive app that make the customer service team life a blissful one :)

By Invite Only
Singapore
Ungefär 3 år användning av appen
Gorgias Inc. svarade 23 augusti 2023

What to say... This is simply 🎶 to our ears.

Sharing your Gorgias journey with the world is invaluable to us and we'll be making sure to live up to your expectations at all times.

We sincerely look forward to having you onboard for many years to come. 💛

11 september 2023

A great solution for the multiple ways for the different ways customers communicate with our store.

Previously the setup was opening multiple different apps and URLS which was hard to keep track of with the multiple members of team unsure who has done what.

With Gorgias we have only 1 inbox now for our emails, chats, socials, Trustpilot and we can be sure all communication is answered efficiently and tracked well.

The automatiions are also a time savee with good spam detection, macros for quick replies and rules to assign tags and statuses.

The personalised onboarding and support are great also.

Highly recommended product.

The Fine Bedding Company
Storbritannien
7 månader användning av appen
Gorgias Inc. svarade 18 september 2023

🌟 Thank you for your glowing review! 🌟

A single place that covers all your channels, automation features, and personalized support is what we're all about, and we're delighted that you've found them valuable.
Your recommendation means a lot to us, and we're here anytime you need assistance or have more feedback to share.

Cheers to smoother operations with Gorgias! 🚀