Gorgias ‑ Helpdesk & Live Chat , 561 reviews

Overall rating
4.3
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
April 13, 2021

Gorgias is perfectly integrated with Shopify, it's a must-have.
Customer service is helpful and responds quickly.

CAVAL
France
Time spent using app: 12 months
April 13, 2021

Great customer service - the onboarding videos, integrated tutorials and option to chat with an agent are really helpful!

Thedrug.store
United Kingdom
Time spent using app: 28 days
April 9, 2021

Gorgias has been such a great value add to our business. It's so easy to manage communication with our customers and respond back to them in an organized and timely manner.

Pladra
United States
Time spent using app: 16 days
April 6, 2021

Gorgias has worked out great for us and every time I've had a question on the backend, their support staff has been incredibly helpful. Adding Gorgias has been great for us.

Surthrival - Premium Supplements
United States
Time spent using app: About 1 year
April 5, 2021

Truly amazing! From customer service to all the capabilities of Gorgias, this app has been a game changer for us in less than a week. It also integrates with almost all the apps we use which has been super helpful! We are already saving so much time with the automations and built in Shopify features.

LUNA Sandals
United States
Time spent using app: 12 days
March 31, 2021

Zoran was really great at helping me with a technical update on Gorgias - I get a bit worried about doing something wrong and he was clear and really helpful. Always find Gorgias technical support quick and helpful.

NuroKor UK
United Kingdom
Time spent using app: Almost 3 years
March 17, 2021

Milan was awesome - really went out of his way to help me with ReCharge! Thanks again for the amazing help :)

BodyRestore
United States
Time spent using app: Almost 2 years
Edited March 17, 2021

A MUST have if you're running eCommerce and especially ReCharge -> makes customer support as seamless as possible (which CS is already tough as is). Great job Gorgias!

BREO BOX
United States
Time spent using app: Over 2 years
March 8, 2021

super assisted by the cs team, specifically Marija Danilovic! Hands up for the CS assistance! She reviewed and verified until closure of issue

Splash Foaming Cleaner
United States
Time spent using app: 5 months
March 3, 2021

Brilliant customer service, very responsive and they know they'r stuff! A great compliment to an app that can do so much. Highly recommended.

MOD Appliances Australia
Australia
Time spent using app: About 1 year