Gorgias ‑ Helpdesk & Live Chat
Happier customers. Easier workflows. Faster revenue growth.
Popular with businesses in the United States
Speed tested: low impact to your online store
I had a query and was helped by Emilija B, who was fantastic, my problem was solved in minutes and I was given clear easy to follow information. 5 star to Emilija B is well deserved! Thanks again for the help, Sam :)
We use this app for our customer service & warranty departments. Pulling in the customer data and historical order data is a real time saver. Customer support is pretty top notch as well. We had prior experience with another ticket software and Gorgias is just better.
Very helpful app and responsive team. Have only used it a couple of times, but to great success so far.
OMNI PET LTD
Received the most amazing help this morning from Ognjen M, all my problems solved and was very patient with me.. can't thank you enough :)
Riff Raff & Co Sleep Toys
As always, the support I received this evening was quick, professional and resolved my issue. Thank you Ognjen M.
Amazing Support! They have helped us so much within the last couple of weeks and Emilija B has especially helped us a lot today. Really really thankful
Silver Phantom Jewelry
Great app to manage our emails and they offer reasonable rates. Plus, the customer service is excellent!
Best Shopify chat app on the market! Perfect integration with all the important players on the market. Support is blazing fast and has an answer to every question.
RED MILLS Outdoor Pursuits
Excellent app! Easy to set up and use. Communication with our customers has been significantly improved and it's great to see how our agents are positively progressing month by month. Gorgias customer service is also excellent! There's no question they cannot answer. :) Would definitely recommend the app!
Gorgias is a fantastic platform to operate Shopify customer support on. Nothing like it at all! I highly recommend using Gorgias for any growing company that is wanting to drive excellent customer support!