Gorgias ‑ Service & Live Chat

Gorgias ‑ Service & Live Chat

by Gorgias

Customer support, live chat, help center customer service chat

Overall rating
4.8 of 5 stars
Based on 198 reviews

  • 5 of 5 stars
    92% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
    (5)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    4% of ratings are 1 stars
    (8)

All reviews

41 - 50 of 182 reviews

Ketologie

Great product. Looking forward to their mobile app evolution!

Pop Up Planter

Great product, helped us get more organized and scale our business.

Thelittlehomie Au

Currently using Gorgias and really happy with it's integration into our current business! Super easy to use and the customer service team have been great when we have needed them. Would reccomend to others!

Mnml 4

Made the switch from Zendesk and haven't looked back. Setup was fast and simple. The team is super responsive, and helpful. Platform is very intuitive, and straight forward. Great for shopify webstores!!

Dryfarmwines

Gorgias has revolutionized the way we approach our customer support. The macros and tagging system has made it easy for us to respond and track data accordingly.

Their team is always willing to help out with integrations. All of our software plays nicely with gorgias which helps us get inquiries done with speed.

The aircall integration is my favorite. This helps handle voicemails right from our inbox! It pulls customer data from their shopify profile so we can take care of a request if they don't answer on a callback.

Love the gorgias team and their attention to detail with consistent updates.

Cheers!

Beer Nuts Brand Snacks

Works well so far! Syncs well with Shopify orders for quicker customer service assistance.

Goal Kick Soccer

Good so far. We have tried a number of different help desks and this has proved to be the one we like the most. We are still discovering how powerful it all is and don't use it to its full capacity, but I'm sure we will.

Flagpole Staging

Highly recommend Gorgias. Easy setup. Feature-rich. Blows both Zendesk and Kustomer away on price.

Baltic Essentials

Life changing app! We save roughly 4 hours per day now using macros that they helped us create. A bit of time was spent slowly trying it out but I absolutely love it! We use it for email, facebook, & Instagram

Brave Star Selvage

For someone who is new to customer service apps and ticketing software, Gorgias has been so easy! Between their chat and tag functions, we are able to get back to our customers twice as fast as before! Thank you guys!