Overall rating Based on 297 reviews
I have had only wonderful experiences with the Gorgias support team! They are just one chat bubble click away, and are always so kind and helpful. The assistance they offer is personalized and they are a pleasure to work with! It is so nice to have Gorgias Support on my team and one click away. :)
Good app overall and support has been great as well. I typically get quick responses. I would recommend.
FANTASTIC!! Such a straightforward platform to use! The customer service team are always on hand to help out if you need assistance, especially via the live chat feature. I highly recommend!
Very straightforward to use, the live chat was very helpful and the person I spoke to was very knowledgeable.
The software itself is very useful and easy to use, and when there are bugs they make it a point to fix it immediately. What I love most is their customer support team. Marija,Axelle,Sonia, Bojana, Aleksandra, and most importantly Nikola are always helpful and willing to go the extra mile for every issue I raise to them. Love those instructional videos you personalize even if you already have instructions on your software, you still find time to make them! I just wish someone is available on the weekends. :)
That's it! Thank you, Gorgias!
I think Illija is a new addition to the team, he is also awesome!! Gorgias always makes sure to give the best customer experience as usual. :)
Their customer service is very helpful and nice. Such a genuinely nice team of people! :)
Also, the tool is extremely helpful and user-friendly.
So far so good. Gorgias is easy to use and have been working for what we need. Customer support is also responsive and very helpful. Thanks Nikola!
very helpful and responsive rep! I got the answer to my inquiry right away. I am giving it a 5-star rating! :)
Amazing APP!!!! I would recommend this app to ANY TEAM, the support from the team is really great!!!
Great app! The support from the team is always great. Fast and always friendly. I would recommend this Helpdesk to any team. Small or big.