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Gorgias ‑ Live chat & Helpdesk

Gorgias ‑ Live chat & Helpdesk

by Gorgias

Customer support, live chat, help desk, customer service chat

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From $60/month. 7-day free trial. Additional charges may apply.

Overall rating
4.8 of 5 stars
 Based on 297 reviews

  • 5 of 5 stars
    94% of ratings are 5 stars
    (278)
  • 4 of 5 stars
    3% of ratings are 4 stars
    (8)
  • 3 of 5 stars
    1% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    3% of ratings are 1 stars
    (8)

All reviews

61 - 70 of 278 reviews

Andar Wallets

Rating
5 of 5 stars
Posted
September 30, 2019

I have had only wonderful experiences with the Gorgias support team! They are just one chat bubble click away, and are always so kind and helpful. The assistance they offer is personalized and they are a pleasure to work with! It is so nice to have Gorgias Support on my team and one click away. :)

Genex Formulas

Rating
5 of 5 stars
Posted
September 30, 2019

Good app overall and support has been great as well. I typically get quick responses. I would recommend.

Natusan

Rating
5 of 5 stars
Posted
September 30, 2019

FANTASTIC!! Such a straightforward platform to use! The customer service team are always on hand to help out if you need assistance, especially via the live chat feature. I highly recommend!

Trench London

Rating
5 of 5 stars
Posted
September 30, 2019

Very straightforward to use, the live chat was very helpful and the person I spoke to was very knowledgeable.

FitTrack

Rating
5 of 5 stars
Last edited
February 12, 2020

The software itself is very useful and easy to use, and when there are bugs they make it a point to fix it immediately. What I love most is their customer support team. Marija,Axelle,Sonia, Bojana, Aleksandra, and most importantly Nikola are always helpful and willing to go the extra mile for every issue I raise to them. Love those instructional videos you personalize even if you already have instructions on your software, you still find time to make them! I just wish someone is available on the weekends. :)

That's it! Thank you, Gorgias!

Feb 12/2020

I think Illija is a new addition to the team, he is also awesome!! Gorgias always makes sure to give the best customer experience as usual. :)

Grace Eleyae

Rating
5 of 5 stars
Posted
September 24, 2019

Their customer service is very helpful and nice. Such a genuinely nice team of people! :)

Also, the tool is extremely helpful and user-friendly.

Pajar Canada

Rating
5 of 5 stars
Posted
September 23, 2019

So far so good. Gorgias is easy to use and have been working for what we need. Customer support is also responsive and very helpful. Thanks Nikola!

Namastetics

Rating
5 of 5 stars
Posted
September 23, 2019

very helpful and responsive rep! I got the answer to my inquiry right away. I am giving it a 5-star rating! :)

adogadgets HE

Rating
5 of 5 stars
Posted
September 20, 2019

Amazing APP!!!! I would recommend this app to ANY TEAM, the support from the team is really great!!!

Reshoevn8r

Rating
5 of 5 stars
Posted
September 19, 2019

Great app! The support from the team is always great. Fast and always friendly. I would recommend this Helpdesk to any team. Small or big.

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