Gorgias

Gorgias

定价
$10/月起。 提供免费试用。
亮点
深受美国商家喜爱
适用于最新模板
评分
4.4 (697)
开发人员
Gorgias Inc.

一次对话,打造五星级客户体验。

Gorgias是一个客户体验平台,将所有的支持渠道集成到一个收件箱中。每次互动都会附带从Shopify直接获取的相关客户数据。此外,它还可以与100多个应用程序集成。无论您的商店规模大小,Gorgias都可以通过智能自动化和AI立即处理所有的支持票据,使您的支持团队和客户满意。

Gorgias是一个客户体验平台,将所有的支持渠道集成到一个收件箱中。每次互动都会附带从Shopify直接获取的相关客户数据。此外,它还可以与100多个应用程序集成。无论您的商店规模大小,Gorgias都可以通过智能自动化和AI立即处理所有的支持票据,使您的支持团队和客户满意。 更多
  • 全渠道:将电子邮件、聊天、语音、TikTok、Instagram等统一到一个收件箱中
  • 订单管理:直接在Gorgias上编辑、退款、复制和取消订单
  • 快速响应:使用AI驱动的票据管理迅速解决问题
  • 数据驱动:通过收入统计了解您的支持团队如何产生销售
  • 提供24/7支持:通过帮助中心、聊天和网站活动回答常见问题

包含自动翻译的文本

显示原文
亮点
深受美国商家喜爱
适用于最新模板

推出日期

2017年3月1日

语言

英语

这款应用未翻译成简体中文

适配以下产品:

Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ Integrations

定价

入门计划

$10 /月

每增加一张票据收费$0.40

  • 3个客户支持代理
  • 包含每月50张票据
  • 在线聊天

7 天免费试用

基础计划

$60 /月

或 $600/年(可节省 17%)

每增加100张票据收费$40

  • 无限的客户支持代理
  • 包含每月300张票据
  • 在线聊天
  • 客户服务
  • 可用自动化插件

7 天免费试用

专业计划

$360 /月

或 $3,600/年(可节省 17%)

每增加100张票据收费$36

  • 无限的客户支持代理
  • 包含2000张票据
  • 在线聊天
  • 客户服务
  • 可用自动化插件

7 天免费试用

高级计划

$900 /月

或 $9,000/年(可节省 17%)

每增加100张票据收费$36

  • 无限的客户支持代理
  • 包含5000张票据
  • 在线聊天
  • 客户服务
  • 可用自动化插件

7 天免费试用

入门计划

$10 /月

每增加一张票据收费$0.40

  • 3个客户支持代理
  • 包含每月50张票据
  • 在线聊天

7 天免费试用

基础计划

$60 /月

或 $600/年(可节省 17%)

每增加100张票据收费$40

  • 无限的客户支持代理
  • 包含每月300张票据
  • 在线聊天
  • 客户服务
  • 可用自动化插件

7 天免费试用

专业计划

$360 /月

或 $3,600/年(可节省 17%)

每增加100张票据收费$36

  • 无限的客户支持代理
  • 包含2000张票据
  • 在线聊天
  • 客户服务
  • 可用自动化插件

7 天免费试用

高级计划

$900 /月

或 $9,000/年(可节省 17%)

每增加100张票据收费$36

  • 无限的客户支持代理
  • 包含5000张票据
  • 在线聊天
  • 客户服务
  • 可用自动化插件

7 天免费试用

包含自动翻译的文本

显示原文

所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项

评论 (697)

整体评分
4.4
每个评分等级的数量
  • 85% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 8% 的评分是 1 星
2024年4月16日

The team at Gorgias is incredibly transparent and open to feedback, as they tailor their strategic plan and developments around the needs of their clientele. Since we switched to Gorgias at the beginning of 2021, we've been through large changes in ticket volume and the size of our support team has varied. Gorgias has been a stable platform for us throughout those changes and the flexibility and functionality are a huge value add for us. If you are a scaling support team looking for a helpdesk that can do it all - and is run by a team focused on your needs and open to feedback - I cannot recommend Gorgias more!

Rumpl
美国
3年多 人在使用应用
Gorgias Inc.已回复 2024年4月18日

Dear Rumpl Team,

Thank you so much for taking the time to share your positive experiences with Gorgias. 🙏

We are thrilled to hear how our platform has supported your Team through significant changes in both ticket volume and team size.

At Gorgias, we pride ourselves on our ability to adapt and evolve based on the feedback and needs of our clients, and it's incredibly gratifying to know that this aspect of our service has stood out to you.

We're committed to continuing to provide you and your Team with the best possible support and to keep enhancing our platform to meet your evolving needs. Should you have any more feedback or require further assistance, please don't hesitate to reach out.

We're sincerely grateful for your trust and recommendation. We look forward to having you on board for a long time! ✨

2024年5月7日

The Gorgias Support is amazing, always here to help and try to find all the possible solution to help us.

All the features proposed by Gorgias are user-friendly and easy to use.

© 2024 Charriol
瑞士
接近2年 人在使用应用
Gorgias Inc.已回复 2024年5月8日

Thank you so much for your kind words, Team! 🙏

We're thrilled to hear that you've had such a positive experience with our Support team and our platform's features, as well. Providing top-notch service and ensuring that our features are user-friendly are top priorities for us, so it's fantastic to hear that we've been able to meet your expectations in these areas.

We're here for you whenever you need assistance, and we'll continue to work even harder to provide you with the best possible experience. Thank you for joining us! ✨

2024年4月12日

We have been very happy with Gorgias app for Shopify. I'm excited to implement some of the newer AI features. I've had Gorgias for over two years now and rarely have issues. Their customer service is on it if there are.

Tour Striker Inc
美国
大约2年 人在使用应用
Gorgias Inc.已回复 2024年4月15日

Dear Tour Striker Crew,

Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you’ve been satisfied with the Gorgias app and our customer service over the past two years. 🌟

We’re also excited that you’re looking forward to implementing the new AI features. We believe these updates will bring even more value to your Shopify experience, and we can’t wait for you to try them out.

Thank you once again for your continued support and trust in us. We look forward to serving you for many more years! 🤗

2024年4月2日

Gorgias makes life easy! Having all your platforms in one place creates a seamless customer service experience for your staff and customers. Can't fault their helpful team either - recommend for small or large businesses

Aletheia & Phos
澳大利亚
1年多 人在使用应用
Gorgias Inc.已回复 2024年4月4日

Hi, Aletheia & Phos Family!

Thank you so much for sharing your positive experience with Gorgias!

It's great to hear that having all your communication channels in one place has made life easier for both your staff and customers. Seamless customer service is definitely a game-changer. And it's wonderful to hear that our team has been helpful as well. Your recommendation for both small and large businesses speaks volumes.

We're looking forward to having you on board for a long time. 🌟

2024年5月24日

Super happy with Gorgias. The best customer service app for Shopify with easy integrations. The support is great with fast responses and loads of help and resources. Looking forward to implement more AI features.

Dea Kudibal
丹麦
大约1年 人在使用应用
Gorgias Inc.已回复 2024年5月27日

Hi, Team!

Thank you so much for your wonderful review! 🌟

We're beyond thrilled to hear that you're super-happy with Gorgias, and find it to be the best customer service app for Shopify.

It's fantastic to know that you appreciate our easy integrations, fast responses, and the abundance of help and resources available. We're also looking forward to helping you implement more AI features to further enhance your experience.

Thanks again for your support! 🙏

支持

Gorgias Inc. 可以回答您关于 Gorgias 的任何问题。

开发人员

Gorgias Inc.

180 Sansome Street, Suite 1800, San Francisco, CA, 94104, US

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