
Gorgias ‑ Helpdesk & Live Chat
Galleri med udvalgte billeder






Højdepunkter
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Hjemmehørende i USA
Om denne app
Lanceret
1. marts 2017
Sprog
Engelsk
Kategorier
Chat , Administration af supportsagerKan integreres med
Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ IntegrationsPasser problemfrit ind i
Shopify FlowUnify all support conversations (and related orders) to accelerate growth through happier customers.
Convert more shoppers, and retain them longer, with Gorgias — the revenue-focused customer service platform for fast-growing ecommerce merchants. Centralize every order, every conversation, even social comments and DMs, all in one customer ticket view. Reduce checkout friction with self-service resources that provide instant answers, or use dynamic Macros to auto-fill responses with personalized info. All of this turns your support agents into sales reps for your business, accelerating revenue.
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Prioritize email, chat, voice, SMS, WhatsApp and social comments/DMs in one feed
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Get full customer context before answering, with order and conversation history
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View, edit, and cancel Shopify orders without leaving the Gorgias customer view
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Improve your support: Track team activity and support metrics on live dashboards
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Instantly answer shopper questions with self-service menus — no agent required
Priser
7-dages gratis prøveperiodeStarter plan
$10 om måneden
$0.40 per each additional ticket
- 3 customer support agents
- 50 tickets per month included
- Live chat
Basic plan
$60 om måneden
eller $600 om året, og spar 17 %
$40 per each additional 100 tickets
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
Pro plan
$360 om måneden
eller $3,600 om året, og spar 17 %
$36 per each additional 100 tickets
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
Advanced plan
$900 om måneden
eller $9,000 om året, og spar 17 %
$36 per each additional 100 tickets
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
Starter plan
$10 om måneden
$0.40 per each additional ticket
- 3 customer support agents
- 50 tickets per month included
- Live chat
Basic plan
$60 om måneden
eller $600 om året, og spar 17 %
$40 per each additional 100 tickets
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
Pro plan
$360 om måneden
eller $3,600 om året, og spar 17 %
$36 per each additional 100 tickets
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
Advanced plan
$900 om måneden
eller $9,000 om året, og spar 17 %
$36 per each additional 100 tickets
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
561 anmeldelser
Brilliant platform. Easy to use. Customer support is outstanding. Would highly recommend for any ecommerce brand needing an easy way to manage customer support and social media tickets
**SCAM APPROACH***
I took Gorgias just for a trial and guess what? at the end of the trial I got a bill to pay per month of 540$!!!!!!!
I'm now waiting for an answer from their billing team but this is such a scammy approach as I only tested the platform for a week before probably going to their first plan of 10$! This is really a scammy approach, even when I tried to downgrade the plan it was not working, my god!
**SCAM APPROACH***
I took Gorgias just for a trial and guess what? at the end of the trial I got a bill to pay per month of 540$!!!!!!!
I'm now waiting for an answer from their billing team but this is such a scammy approach as I only tested the platform for a week before probably going to their first plan of 10$! This is really a scammy approach, even when I tried to downgrade the plan it was not working, my god!
Om denne app
Lanceret
1. marts 2017
Sprog
Engelsk
Kategorier
Chat , Administration af supportsagerKan integreres med
Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ IntegrationsPasser problemfrit ind i
Shopify FlowUdviklet af Gorgias
Om Gorgias
4,3 i gennemsnitlig bedømmelse
6 års erfaring med at udvikle apps til Shopify App Store
Support
Skriv en besked+1 415-429-5934
support@gorgias.com
Denne udvikler tilbyder ikke direkte support på Dansk.
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