Gorgias

Gorgias

Fra $10 pr. måned. 7-dages gratis prøveperiode.
Bedømmelse (4,4)
Anmeldelser

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  • Hjemmehørende i USA

Om denne app

Lanceret

1. marts 2017

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Fungerer sammen med

Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ Integrations

Skab 5-stjernede kundeoplevelser, en samtale ad gangen.

Gorgias er en kundeoplevelsesplatform, der kombinerer alle dine supportkanaler i en indbakke. Hver interaktion er knyttet til relevant kundedata trukket direkte fra Shopify. Plus, det integrerer med 100+ apps. Uanset din butiks størrelse, kan Gorgias øjeblikkeligt håndtere alle dine supportbilletter med smart automatisering og AI, hvilket gør dit supportteam og kunder glade.

Gorgias er en kundeoplevelsesplatform, der kombinerer alle dine supportkanaler i en indbakke. Hver interaktion er knyttet til relevant kundedata trukket direkte fra Shopify. Plus, det integrerer med 100+ apps. Uanset din butiks størrelse, kan Gorgias øjeblikkeligt håndtere alle dine supportbilletter med smart automatisering og AI, hvilket gør dit supportteam og kunder glade. mere
  • Omnichannel: Foren email, chat, stemme, TikTok, Instagram & mere i en indbakke
  • Ordrestyring: Rediger, refunder, dupliker, og annuller ordrer på Gorgias direkte
  • Hurtige svar: Løs spørgsmål hurtigt ved hjælp af AI-drevet billetstyring
  • Data-drevet: Lær hvordan dit supportteam genererer salg med Revenue Statistics
  • Tilbyd 24/7 support: Besvar ofte stillede spørgsmål med et Hjælpecenter, chat & websitekampagner

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Priser

7-dages gratis prøveperiode

Starter plan

$10 om måneden

$0.40 for hver ekstra billet

  • 3 kundesupportagenter
  • 50 billetter pr. måned inkluderet
  • Live chat

Basic plan

$60 om måneden

eller $600 om året, og spar 17 %

$40 for hver ekstra 100 billetter

  • Ubegrænset kundesupportagenter
  • 300 billetter pr. måned inkluderet
  • Live chat
  • Kundeservice
  • Automatiseringstilføjelse tilgængelig

Pro plan

$360 om måneden

eller $3,600 om året, og spar 17 %

$36 for hver ekstra 100 billetter

  • Ubegrænset kundesupportagenter
  • 2000 billetter inkluderet
  • Live chat
  • Kundeservice
  • Automatiseringstilføjelse tilgængelig

Advanced plan

$900 om måneden

eller $9,000 om året, og spar 17 %

$36 for hver ekstra 100 billetter

  • Ubegrænset kundesupportagenter
  • 5000 billetter inkluderet
  • Live chat
  • Kundeservice
  • Automatiseringstilføjelse tilgængelig

Starter plan

$10 om måneden

$0.40 for hver ekstra billet

  • 3 kundesupportagenter
  • 50 billetter pr. måned inkluderet
  • Live chat

Basic plan

$60 om måneden

eller $600 om året, og spar 17 %

$40 for hver ekstra 100 billetter

  • Ubegrænset kundesupportagenter
  • 300 billetter pr. måned inkluderet
  • Live chat
  • Kundeservice
  • Automatiseringstilføjelse tilgængelig

Pro plan

$360 om måneden

eller $3,600 om året, og spar 17 %

$36 for hver ekstra 100 billetter

  • Ubegrænset kundesupportagenter
  • 2000 billetter inkluderet
  • Live chat
  • Kundeservice
  • Automatiseringstilføjelse tilgængelig

Advanced plan

$900 om måneden

eller $9,000 om året, og spar 17 %

$36 for hver ekstra 100 billetter

  • Ubegrænset kundesupportagenter
  • 5000 billetter inkluderet
  • Live chat
  • Kundeservice
  • Automatiseringstilføjelse tilgængelig

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Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder

663 anmeldelser

Samlet bedømmelse
4,4
Antal pr. bedømmelsesniveau
  • 86 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 7 % af bedømmelserne er på 1 stjerner
15. januar 2024

There is no better customer service app out there. After having tried and finding issues with nearly every other customer service app on the marketplace, Gorgias was the answer to all of our problems. We cannot recommend it enough.

SHEATH UNDERWEAR
USA
Næsten 5 år bruger appen
Gorgias Inc. svarede 17. januar 2024

Hi Sheath Underwear Team! 👋🏻
Thank you for sharing such a heartwarming review! Your kind words are a true testament to the dedication and hard work our team puts into making our app stand out. 🌟
We are happy to have you as a valued user, and we genuinely appreciate your recommendation. Wishing you continued success and seamless customer service experiences with Gorgias! 🫶🏻

12. december 2023

Gorgias is an amazing tool. If you are doubting whether or not it will be a good fit, too expensive, or any reason holding you back from trying Gorgias, throw those thoughts away! I was on the fence for a long time, and I'm so glad I tried it. It is a great platform that is easy to customize to make it work for you. Also, the customer service team within Gorgias is amazing. They are great and very willing to help you fix anything that comes up! We're a small team, and it allows me to be able to respond to my customers quickly with Macros. I've even created campaigns that have sold products for me while I was sleeping! What more can I say other than this is a great product and I don't see replacing it anytime soon!

Cart Tek
USA
Cirka et år bruger appen
Gorgias Inc. svarede 14. december 2023

Dear Cart Tek Crew,

It comes as a truly great pleasure to hear how much you love our platform and how effective we are as a Team. We can surely double-down on everything you said, and tell you that there's so much more we've got in store. 😉

Thank you for sharing how you feel about Gorgias - we are sincerely grateful to be able to provide such grade A service. ✨

31. januar 2024

Best helpdesk for shopify by far.

We were looking for a help desk to make our life easier and I have to say even though our needs are very specific we are 100 % satisfied.

It is simple to set up, the possibilities are endless and they have awesome support.

They are not the cheapest, but the money is worth it.

Fabini.cz
Tjekkiet
8 måneder bruger appen
Gorgias Inc. svarede 5. februar 2024

Thank you for your kind words, Fabini! 🤩
We're thrilled to hear that our helpdesk has made a positive impact on your business. Your satisfaction is our top priority, and we're here to support you every step of the way. 🫶🏻

12. januar 2024

The integration was one of the easiest integrations I have experienced. The platform is very user-friendly and offers a lot of room for growth. Billing is based on the number of tickets, not the number of users so this can work very well for people who have a lot of users that interact with the tickets however the overall ticket count is lower. It is cost-competitive also. They offer additional revenue-driving features that are very nice because everything is housed in a nice platform rather than having to go to different apps and platforms. I have worked with their support on several questions and they have always been very responsive. This is a must-have tool if you want to bring your user experience. The default review process of the agents gets responses so we get real-time feedback on how support is going. Everything in the past never got much of a response rate. Great tool .

MaxBotix
USA
Cirka en måned bruger appen
Gorgias Inc. svarede 15. januar 2024

Hi MaxBotix,
Thanks a bunch for sharing your fantastic experience! 😊
We're thrilled to hear that our integration process was a breeze for you and that you find our platform user-friendly. It's awesome to know you appreciate the flexibility of our billing model and the added value of revenue-driving features.
We're especially delighted to hear that our support team has been on point for you. Your feedback fuels our motivation! 🚀
Thanks for making us a part of your user experience journey. 🫶🏻

7. december 2023

Stellar platform. Always lightning fast replies from support. New feature roll outs are on point and provide continuous value.

Been a customer for 3 years with no plans of changing. Simply put we're huge fans.

JACK HENRY
USA
Mere end 3 år bruger appen
Gorgias Inc. svarede 11. december 2023

Thanks a million for the stellar feedback! 🌟 Thrilled to have you with us for 3 amazing years! 🚀 Your support means the world to us! Rest assured, we're cooking up even more goodies to keep boosting that value for you! ✨

Om denne app

Lanceret

1. marts 2017

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Fungerer sammen med

Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ Integrations

Udviklet af Gorgias Inc.

Om Gorgias Inc.

4,4 i gennemsnitlig bedømmelse

7 års erfaring med at udvikle apps til Shopify App Store

180 Sansome Street, Suite 1800, San Francisco, CA, 94104, US

Support

Skriv en besked

support@gorgias.com

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