Gorgias ‑ Helpdesk & Live Chat

Gorgias ‑ Helpdesk & Live Chat

Fra $10 pr. måned. 7-dages gratis prøveperiode. Yderligere gebyrer kan være gældende.
Bedømmelse (4,3)
Anmeldelser
Udvikler

Højdepunkter

Populær blandt virksomheder som din
  • Hjemmehørende i USA

Om denne app

Lanceret

1. marts 2017

Sprog

Engelsk

Kan integreres med

Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ Integrations

Passer problemfrit ind i

Shopify Flow

Unify all support conversations (and related orders) to accelerate growth through happier customers.

Convert more shoppers, and retain them longer, with Gorgias — the revenue-focused customer service platform for fast-growing ecommerce merchants. Centralize every order, every conversation, even social comments and DMs, all in one customer ticket view. Reduce checkout friction with self-service resources that provide instant answers, or use dynamic Macros to auto-fill responses with personalized info. All of this turns your support agents into sales reps for your business, accelerating revenue.

Convert more shoppers, and retain them longer, with Gorgias — the revenue-focused customer service platform for fast-growing ecommerce merchants. Centralize every order, every conversation, even social comments and DMs, all in one customer ticket view. Reduce checkout friction with self-service resources that provide instant answers, or use dynamic Macros to auto-fill responses with personalized info. All of this turns your support agents into sales reps for your business, accelerating revenue. mere
  • Prioritize email, chat, voice, SMS, WhatsApp and social comments/DMs in one feed
  • Get full customer context before answering, with order and conversation history
  • View, edit, and cancel Shopify orders without leaving the Gorgias customer view
  • Improve your support: Track team activity and support metrics on live dashboards
  • Instantly answer shopper questions with self-service menus — no agent required

Priser

7-dages gratis prøveperiode

Starter plan

$10 om måneden

$0.40 per each additional ticket

  • 3 customer support agents
  • 50 tickets per month included
  • Live chat

Basic plan

$60 om måneden

eller $600 om året, og spar 17 %

$40 per each additional 100 tickets

  • Unlimited customer support agents
  • 300 tickets per month included
  • Live chat
  • Customer service
  • Automation add-on available

Pro plan

$360 om måneden

eller $3,600 om året, og spar 17 %

$36 per each additional 100 tickets

  • Unlimited customer support agents
  • 2000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available

Advanced plan

$900 om måneden

eller $9,000 om året, og spar 17 %

$36 per each additional 100 tickets

  • Unlimited customer support agents
  • 5000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available

Starter plan

$10 om måneden

$0.40 per each additional ticket

  • 3 customer support agents
  • 50 tickets per month included
  • Live chat

Basic plan

$60 om måneden

eller $600 om året, og spar 17 %

$40 per each additional 100 tickets

  • Unlimited customer support agents
  • 300 tickets per month included
  • Live chat
  • Customer service
  • Automation add-on available

Pro plan

$360 om måneden

eller $3,600 om året, og spar 17 %

$36 per each additional 100 tickets

  • Unlimited customer support agents
  • 2000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available

Advanced plan

$900 om måneden

eller $9,000 om året, og spar 17 %

$36 per each additional 100 tickets

  • Unlimited customer support agents
  • 5000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available

Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder

561 anmeldelser

Samlet bedømmelse
4,3
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 6 % af bedømmelserne er på 1 stjerner
31. marts 2023

Brilliant platform. Easy to use. Customer support is outstanding. Would highly recommend for any ecommerce brand needing an easy way to manage customer support and social media tickets

Merwave
Storbritannien
31. marts 2023

**SCAM APPROACH***
I took Gorgias just for a trial and guess what? at the end of the trial I got a bill to pay per month of 540$!!!!!!!
I'm now waiting for an answer from their billing team but this is such a scammy approach as I only tested the platform for a week before probably going to their first plan of 10$! This is really a scammy approach, even when I tried to downgrade the plan it was not working, my god!

Koss Design -
Irland
31. marts 2023

**SCAM APPROACH***
I took Gorgias just for a trial and guess what? at the end of the trial I got a bill to pay per month of 540$!!!!!!!
I'm now waiting for an answer from their billing team but this is such a scammy approach as I only tested the platform for a week before probably going to their first plan of 10$! This is really a scammy approach, even when I tried to downgrade the plan it was not working, my god!

Koss Design
Irland

Om denne app

Lanceret

1. marts 2017

Sprog

Engelsk

Kan integreres med

Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ Integrations

Passer problemfrit ind i

Shopify Flow

Udviklet af Gorgias

Om Gorgias

4,3 i gennemsnitlig bedømmelse

6 års erfaring med at udvikle apps til Shopify App Store

Support

Skriv en besked

+1 415-429-5934

support@gorgias.com

Denne udvikler tilbyder ikke direkte support på Dansk.

Flere apps som denne

4,7 ud af 5 stjerner 1612 anmeldelser i alt Gratis abonnement tilgængeligt
Live Chat boostet med Chatbots, Messenger og Instagram
4,6 ud af 5 stjerner 217 anmeldelser i alt 14-dages gratis prøveperiode
Drive sales via customer support ticketing, chat, bots & FAQ
4,5 ud af 5 stjerner 13 anmeldelser i alt Gratis abonnement tilgængeligt
Give your customer service experience a human touch