Gorgias
Galleri med udvalgte billeder
Højdepunkter
-
Hjemmehørende i USA
Om denne app
Lanceret
1. marts 2017
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Chat , Administration af supportsagerFungerer sammen med
Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ IntegrationsSkab 5-stjernede kundeoplevelser, en samtale ad gangen.
Gorgias er en kundeoplevelsesplatform, der kombinerer alle dine supportkanaler i en indbakke. Hver interaktion er knyttet til relevant kundedata trukket direkte fra Shopify. Plus, det integrerer med 100+ apps. Uanset din butiks størrelse, kan Gorgias øjeblikkeligt håndtere alle dine supportbilletter med smart automatisering og AI, hvilket gør dit supportteam og kunder glade.
- Omnichannel: Foren email, chat, stemme, TikTok, Instagram & mere i en indbakke
- Ordrestyring: Rediger, refunder, dupliker, og annuller ordrer på Gorgias direkte
- Hurtige svar: Løs spørgsmål hurtigt ved hjælp af AI-drevet billetstyring
- Data-drevet: Lær hvordan dit supportteam genererer salg med Revenue Statistics
- Tilbyd 24/7 support: Besvar ofte stillede spørgsmål med et Hjælpecenter, chat & websitekampagner
Indeholder maskinoversat tekst
Priser
Starter plan
$10 om måneden
$0.40 for hver ekstra billet
- 3 kundesupportagenter
- 50 billetter pr. måned inkluderet
- Live chat
7-dages gratis prøveperiode
Basic plan
$60 om måneden
eller $600 om året, og spar 17 %
$40 for hver ekstra 100 billetter
- Ubegrænset kundesupportagenter
- 300 billetter pr. måned inkluderet
- Live chat
- Kundeservice
- Automatiseringstilføjelse tilgængelig
7-dages gratis prøveperiode
Pro plan
$360 om måneden
eller $3,600 om året, og spar 17 %
$36 for hver ekstra 100 billetter
- Ubegrænset kundesupportagenter
- 2000 billetter inkluderet
- Live chat
- Kundeservice
- Automatiseringstilføjelse tilgængelig
7-dages gratis prøveperiode
Advanced plan
$900 om måneden
eller $9,000 om året, og spar 17 %
$36 for hver ekstra 100 billetter
- Ubegrænset kundesupportagenter
- 5000 billetter inkluderet
- Live chat
- Kundeservice
- Automatiseringstilføjelse tilgængelig
7-dages gratis prøveperiode
Starter plan
$10 om måneden
$0.40 for hver ekstra billet
- 3 kundesupportagenter
- 50 billetter pr. måned inkluderet
- Live chat
7-dages gratis prøveperiode
Basic plan
$60 om måneden
eller $600 om året, og spar 17 %
$40 for hver ekstra 100 billetter
- Ubegrænset kundesupportagenter
- 300 billetter pr. måned inkluderet
- Live chat
- Kundeservice
- Automatiseringstilføjelse tilgængelig
7-dages gratis prøveperiode
Pro plan
$360 om måneden
eller $3,600 om året, og spar 17 %
$36 for hver ekstra 100 billetter
- Ubegrænset kundesupportagenter
- 2000 billetter inkluderet
- Live chat
- Kundeservice
- Automatiseringstilføjelse tilgængelig
7-dages gratis prøveperiode
Advanced plan
$900 om måneden
eller $9,000 om året, og spar 17 %
$36 for hver ekstra 100 billetter
- Ubegrænset kundesupportagenter
- 5000 billetter inkluderet
- Live chat
- Kundeservice
- Automatiseringstilføjelse tilgængelig
7-dages gratis prøveperiode
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
696 anmeldelser
Great support from Emilija, super friendly and so helpful!
Absolutely always feel supported by Gorgias
Hi, CafePod Family!
Our Emilija is a true 🌟, and we couldn't be happier to know that she provided you with great support and that you always feel supported by Gorgias. Our team works hard to ensure a friendly and helpful experience for our customers, and it's wonderful to know we are meeting that goal for you.
If you ever need further assistance, we'll be just one message away. 🙏
If you are a by the hour worker who never leaves their desktop computer then maybe its a decent app but if you are on the go and work virtually from your phone at times then it is the absolute worst, the app has a 1.7 star rating in the apple store's website. Good if you never use a tablet of phone, stay away from if you plan to use the mobile version. I complained about it multiple times and they did nothing, the app got worse when I upgraded my phone.
Hello, Rouge Care Team.
Thank you for sharing your feedback with us. We sincerely regret to know about the inconvenience you've experienced with our mobile app. We fully understand how important it is for our app to function seamlessly, especially for users who work on the go.
We take your concerns seriously and are committed to improving the mobile experience. We’d also like to assure you that we are actively working on updates to address the issues you've mentioned. Please rest assured that our Development Team is actively working on updates and improvements to ensure a better user experience.
We're truly grateful for your patience and understanding, and for giving us the opportunity to improve. We hope to regain your trust and provide an app experience that meets your needs.
The app was great
Thank you so much for your kind words!, C-IN2! 😻 We're thrilled to hear that you found Gorgias to be great. Your feedback means a lot to us and motivates our team to keep improving. If you have any suggestions or need any assistance, feel free to reach out to our Support team!
The team at Gorgias is incredibly transparent and open to feedback, as they tailor their strategic plan and developments around the needs of their clientele. Since we switched to Gorgias at the beginning of 2021, we've been through large changes in ticket volume and the size of our support team has varied. Gorgias has been a stable platform for us throughout those changes and the flexibility and functionality are a huge value add for us. If you are a scaling support team looking for a helpdesk that can do it all - and is run by a team focused on your needs and open to feedback - I cannot recommend Gorgias more!
Dear Rumpl Team,
Thank you so much for taking the time to share your positive experiences with Gorgias. 🙏
We are thrilled to hear how our platform has supported your Team through significant changes in both ticket volume and team size.
At Gorgias, we pride ourselves on our ability to adapt and evolve based on the feedback and needs of our clients, and it's incredibly gratifying to know that this aspect of our service has stood out to you.
We're committed to continuing to provide you and your Team with the best possible support and to keep enhancing our platform to meet your evolving needs. Should you have any more feedback or require further assistance, please don't hesitate to reach out.
We're sincerely grateful for your trust and recommendation. We look forward to having you on board for a long time! ✨
Great customer service platform for e-commerce, outstanding customer service and a lot of useful and helpful content!
Hi Guud Woman!
Thank you so much for your wonderful review! 🫶🏻
We're happy to hear that you're enjoying our platform and are here to support you along the way! 🚀
Om denne app
Lanceret
1. marts 2017
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Chat , Administration af supportsagerFungerer sammen med
Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ IntegrationsUdviklet af Gorgias Inc.
Om Gorgias Inc.
4,3 i gennemsnitlig bedømmelse
7 års erfaring med at udvikle apps til Shopify App Store
180 Sansome Street, Suite 1800, San Francisco, CA, 94104, US
Support
Skriv en beskedsupport@gorgias.com
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