Gorgias

Gorgias

Fra $10 pr. måned. Mulighed for gratis prøveperiode.
Bedømmelse (4,3)
Anmeldelser

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Populær blandt virksomheder som din
  • Hjemmehørende i USA

Om denne app

Lanceret

1. marts 2017

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Fungerer sammen med

Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ Integrations

Skab 5-stjernede kundeoplevelser, en samtale ad gangen.

Gorgias er en kundeoplevelsesplatform, der kombinerer alle dine supportkanaler i en indbakke. Hver interaktion er knyttet til relevant kundedata trukket direkte fra Shopify. Plus, det integrerer med 100+ apps. Uanset din butiks størrelse, kan Gorgias øjeblikkeligt håndtere alle dine supportbilletter med smart automatisering og AI, hvilket gør dit supportteam og kunder glade.

Gorgias er en kundeoplevelsesplatform, der kombinerer alle dine supportkanaler i en indbakke. Hver interaktion er knyttet til relevant kundedata trukket direkte fra Shopify. Plus, det integrerer med 100+ apps. Uanset din butiks størrelse, kan Gorgias øjeblikkeligt håndtere alle dine supportbilletter med smart automatisering og AI, hvilket gør dit supportteam og kunder glade. mere
  • Omnichannel: Foren email, chat, stemme, TikTok, Instagram & mere i en indbakke
  • Ordrestyring: Rediger, refunder, dupliker, og annuller ordrer på Gorgias direkte
  • Hurtige svar: Løs spørgsmål hurtigt ved hjælp af AI-drevet billetstyring
  • Data-drevet: Lær hvordan dit supportteam genererer salg med Revenue Statistics
  • Tilbyd 24/7 support: Besvar ofte stillede spørgsmål med et Hjælpecenter, chat & websitekampagner

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Priser

Starter plan

$10 om måneden

$0.40 for hver ekstra billet

  • 3 kundesupportagenter
  • 50 billetter pr. måned inkluderet
  • Live chat

7-dages gratis prøveperiode

Basic plan

$60 om måneden

eller $600 om året, og spar 17 %

$40 for hver ekstra 100 billetter

  • Ubegrænset kundesupportagenter
  • 300 billetter pr. måned inkluderet
  • Live chat
  • Kundeservice
  • Automatiseringstilføjelse tilgængelig

7-dages gratis prøveperiode

Pro plan

$360 om måneden

eller $3,600 om året, og spar 17 %

$36 for hver ekstra 100 billetter

  • Ubegrænset kundesupportagenter
  • 2000 billetter inkluderet
  • Live chat
  • Kundeservice
  • Automatiseringstilføjelse tilgængelig

7-dages gratis prøveperiode

Advanced plan

$900 om måneden

eller $9,000 om året, og spar 17 %

$36 for hver ekstra 100 billetter

  • Ubegrænset kundesupportagenter
  • 5000 billetter inkluderet
  • Live chat
  • Kundeservice
  • Automatiseringstilføjelse tilgængelig

7-dages gratis prøveperiode

Starter plan

$10 om måneden

$0.40 for hver ekstra billet

  • 3 kundesupportagenter
  • 50 billetter pr. måned inkluderet
  • Live chat

7-dages gratis prøveperiode

Basic plan

$60 om måneden

eller $600 om året, og spar 17 %

$40 for hver ekstra 100 billetter

  • Ubegrænset kundesupportagenter
  • 300 billetter pr. måned inkluderet
  • Live chat
  • Kundeservice
  • Automatiseringstilføjelse tilgængelig

7-dages gratis prøveperiode

Pro plan

$360 om måneden

eller $3,600 om året, og spar 17 %

$36 for hver ekstra 100 billetter

  • Ubegrænset kundesupportagenter
  • 2000 billetter inkluderet
  • Live chat
  • Kundeservice
  • Automatiseringstilføjelse tilgængelig

7-dages gratis prøveperiode

Advanced plan

$900 om måneden

eller $9,000 om året, og spar 17 %

$36 for hver ekstra 100 billetter

  • Ubegrænset kundesupportagenter
  • 5000 billetter inkluderet
  • Live chat
  • Kundeservice
  • Automatiseringstilføjelse tilgængelig

7-dages gratis prøveperiode

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Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder

693 anmeldelser

Samlet bedømmelse
4,3
Antal pr. bedømmelsesniveau
  • 85 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 8 % af bedømmelserne er på 1 stjerner
16. april 2024

The team at Gorgias is incredibly transparent and open to feedback, as they tailor their strategic plan and developments around the needs of their clientele. Since we switched to Gorgias at the beginning of 2021, we've been through large changes in ticket volume and the size of our support team has varied. Gorgias has been a stable platform for us throughout those changes and the flexibility and functionality are a huge value add for us. If you are a scaling support team looking for a helpdesk that can do it all - and is run by a team focused on your needs and open to feedback - I cannot recommend Gorgias more!

Rumpl
USA
Mere end 3 år bruger appen
Gorgias Inc. svarede 18. april 2024

Dear Rumpl Team,

Thank you so much for taking the time to share your positive experiences with Gorgias. 🙏

We are thrilled to hear how our platform has supported your Team through significant changes in both ticket volume and team size.

At Gorgias, we pride ourselves on our ability to adapt and evolve based on the feedback and needs of our clients, and it's incredibly gratifying to know that this aspect of our service has stood out to you.

We're committed to continuing to provide you and your Team with the best possible support and to keep enhancing our platform to meet your evolving needs. Should you have any more feedback or require further assistance, please don't hesitate to reach out.

We're sincerely grateful for your trust and recommendation. We look forward to having you on board for a long time! ✨

7. maj 2024

The Gorgias Support is amazing, always here to help and try to find all the possible solution to help us.

All the features proposed by Gorgias are user-friendly and easy to use.

© 2024 Charriol
Schweiz
Næsten 2 år bruger appen
Gorgias Inc. svarede 8. maj 2024

Thank you so much for your kind words, Team! 🙏

We're thrilled to hear that you've had such a positive experience with our Support team and our platform's features, as well. Providing top-notch service and ensuring that our features are user-friendly are top priorities for us, so it's fantastic to hear that we've been able to meet your expectations in these areas.

We're here for you whenever you need assistance, and we'll continue to work even harder to provide you with the best possible experience. Thank you for joining us! ✨

12. april 2024

We have been very happy with Gorgias app for Shopify. I'm excited to implement some of the newer AI features. I've had Gorgias for over two years now and rarely have issues. Their customer service is on it if there are.

Tour Striker Inc
USA
Cirka 2 år bruger appen
Gorgias Inc. svarede 15. april 2024

Dear Tour Striker Crew,

Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you’ve been satisfied with the Gorgias app and our customer service over the past two years. 🌟

We’re also excited that you’re looking forward to implementing the new AI features. We believe these updates will bring even more value to your Shopify experience, and we can’t wait for you to try them out.

Thank you once again for your continued support and trust in us. We look forward to serving you for many more years! 🤗

2. april 2024

Gorgias makes life easy! Having all your platforms in one place creates a seamless customer service experience for your staff and customers. Can't fault their helpful team either - recommend for small or large businesses

Aletheia & Phos
Australien
Mere end et år bruger appen
Gorgias Inc. svarede 4. april 2024

Hi, Aletheia & Phos Family!

Thank you so much for sharing your positive experience with Gorgias!

It's great to hear that having all your communication channels in one place has made life easier for both your staff and customers. Seamless customer service is definitely a game-changer. And it's wonderful to hear that our team has been helpful as well. Your recommendation for both small and large businesses speaks volumes.

We're looking forward to having you on board for a long time. 🌟

19. marts 2024

The customer service at Gorgias is fabulous, it's a game changer for start ups that has the ability to scale up too. The best part is, they are always on hand to solve any issues and honestly speaking we didn't have any but the account rep really helps you make the most of tips and tricks like macros and automation which saves us so much time as a small team

Total XP
Storbritannien
Mere end 2 år bruger appen
Gorgias Inc. svarede 21. marts 2024

Thank you for your wonderful review!

We're pleased to hear that you find Gorgias to be a game changer and appreciate our ability to scale up as your business grows.

It's our pleasure to learn that our Support Team has been able to assist you effectively, and it's fantastic to know that you're finding value in the tips and tricks our account reps have provided. Saving time for small teams is what we're all about!

We're here to support you every step of the way! 🙏

Om denne app

Lanceret

1. marts 2017

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Fungerer sammen med

Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ Integrations

Udviklet af Gorgias Inc.

Om Gorgias Inc.

4,3 i gennemsnitlig bedømmelse

7 års erfaring med at udvikle apps til Shopify App Store

180 Sansome Street, Suite 1800, San Francisco, CA, 94104, US

Support

Skriv en besked

support@gorgias.com

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