Gorgias: AI, Helpdesk & Chat
- Preisgestaltung
-
Ab $10/Monat. Kostenloser Test verfügbar.
- Beliebt bei Shops wie deinem
- Sitz in den USA
- Bewertung
- 4,3 (632)
- Entwickler
- Gorgias Inc.
Vorgestellte Bildergalerie
Leading AI-powered conversational commerce platform for brands
Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.
- Helpdesk built for scale: Manage all customer conversations in one unified inbox
- Autonomous ticket resolution: AI Agent handles end-to-end support
- AI Shopping Assistant: Recommend products and guide shoppers in real time
- Unified commerce stack: 100+ integrations to power the full customer journey
- Actionable analytics: Turn customer conversations into insights to drive revenue
Enthält unübersetzten Text
- Beliebt bei Shops wie deinem
- Sitz in den USA
Sprachen
Englisch
Für diese App ist keine Übersetzung auf Deutsch vorhanden.
Kompatibel mit
- Checkout
- Shopify Flow
- Shopify-Adminbereich
- 20+ Integrations
- Aircall
- Attentive
- Klaviyo
- Recharge
- Yotpo
Kategorien
Nachrichten in Echtzeit
Automatisierte Antworten
Kanäle
Preisgestaltung
Starter plan
$10 / Monat
$0.40 per each additional ticket
Umfasst
- 3 customer support agents
- 50 tickets per month included
- Live chat
7-tägiger kostenloser Test
Basic plan
$60 / Monat
oder $600/Jahr mit einer Ersparnis von 17 %
$40 per each additional 100 tickets
Umfasst
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
7-tägiger kostenloser Test
Pro plan
$360 / Monat
oder $3,600/Jahr mit einer Ersparnis von 17 %
$36 per each additional 100 tickets
Umfasst
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
7-tägiger kostenloser Test
Advanced plan
$900 / Monat
oder $9,000/Jahr mit einer Ersparnis von 17 %
$36 per each additional 100 tickets
Umfasst
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
7-tägiger kostenloser Test
Enthält unübersetzten Text
Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt. Alle Preisoptionen anzeigen
Rezensionen (632)
We’ve been using Gorgias for our customer support for the past 7 years and it’s been a great platform for our team. It keeps all of our customer interactions in one place and makes it much easier to stay organized. The AI features are also really helpful for generating responses and speeding things up. Overall, it’s made our workflow smoother and we’d definitely recommend it to other support teams.
Thank you so much for your continued trust over the past 7 years!
We’re thrilled to hear that Gorgias has been a reliable part of your support operations and that it’s helping your team stay organized and efficient. It’s especially great to know the AI features are supporting faster responses and a smoother workflow.
We truly appreciate your recommendation and are grateful to be part of your journey!
We’ve been using Gorgias for 2 years and it’s completely transformed how we approach CX. It’s helped us streamline support and scale automations across multiple stores. The recent AI Agent developments are really powerful and already making a big impact. Working with Alexandra and Stefan has also been great!
Highly recommend for any Shopify brand looking to level up their CX.
Thank you for the kind words, Au Vodka team!
It’s incredibly rewarding to hear how Gorgias has supported your team over the past two years in streamlining support and scaling your CX strategy across multiple stores.
We’re especially glad to hear that the recent AI Agent developments are already making a meaningful impact on your business. And we’ll be sure to pass along your kind words to Alexandra and Stefan, they’ll really appreciate it!
We’re grateful to be part of your journey and look forward to continuing to support your growth.
We've been using Gorgeous for more than two years now and it's been a great tool added to our stack.
The team is professional, knowledgeable, and always responsive - truly top-notch service.
Their AI agent is impressive - it handles real customer inquiries smoothly and independently, consistently getting it right, which takes a huge load off the support team.
If you're looking for a smart, reliable CX solution, this is it.
Highly recommend!
Thank you so much for your thoughtful review and for being with us for over two years!
We’re thrilled to hear that Gorgias has become such a valuable part of your stack and that our team’s support has consistently met your expectations. It’s especially great to know that the AI Agent is making a meaningful impact by handling customer inquiries smoothly and helping reduce your team’s workload.
We truly appreciate your recommendation and are grateful to be part of your journey!
Support
App-Support wird von Gorgias Inc. bereitgestellt.
Ressourcen
Entwickler
Eingeführt
1. März 2017
Datenzugriff
Damit diese App in deinem Shop funktioniert, benötigt sie Zugriff auf die folgenden Daten. Die Gründe dafür findest du in der Datenschutzerklärung des Entwicklers bzw. der Entwicklerin.
Kund:innendaten einsehen:
Sensible Daten, Geräte- und Aktivitätsdaten
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Sensible Daten
Name, E-Mail-Adresse, Telefonnummer, Physische Adresse
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Geräte- und Aktivitätsdaten
Geolokalisierung, IP-Adresse, Browser und Betriebssystem
Daten von Mitarbeiter:innen und Beitragenden einsehen:
Shop-Inhaber, Blog-Mitwirkende
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Shop-Inhaber
Name, E-Mail-Adresse, Telefonnummer, Physische Adresse
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Blog-Mitwirkende
E-Mail-Adresse, IP-Adresse, Browser und Betriebssystem
Shop-Daten anzeigen und bearbeiten:
Kunden, Produkte, Bestellungen, Rabatte, Onlineshop
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Kunden bearbeiten
Kundendaten
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Produkte anzeigen
Inventar, Produkte, Produktangebote, Kollektionen
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Bestellungen bearbeiten
Bestellentwürfe, Bestellabwicklungen, Bestellbearbeitungen, gesamte Bestellhistorie
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Rabatte bearbeiten
Rabattcodes und Aktionen
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Onlineshop bearbeiten
Onlineshop-Seiten, Skript-Tags des Onlineshops, Theme
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Andere Daten anzeigen
Produkt- und Varianteninventar
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