
Gorgias ‑ Helpdesk & Live Chat
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Highlights
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Sitz in den USA
Über diese App
Eingeführt
1. März 2017
Sprachen
Englisch
Kategorien
Chat , Support-Ticket-ManagementIntegriert mit
Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ IntegrationsNahtlose Integration mit
Shopify FlowUnify all support conversations (and related orders) to accelerate growth through happier customers.
Convert more shoppers, and retain them longer, with Gorgias — the revenue-focused customer service platform for fast-growing ecommerce merchants. Centralize every order, every conversation, even social comments and DMs, all in one customer ticket view. Reduce checkout friction with self-service resources that provide instant answers, or use dynamic Macros to auto-fill responses with personalized info. All of this turns your support agents into sales reps for your business, accelerating revenue.
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Prioritize email, chat, voice, SMS, WhatsApp and social comments/DMs in one feed
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Get full customer context before answering, with order and conversation history
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View, edit, and cancel Shopify orders without leaving the Gorgias customer view
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Improve your support: Track team activity and support metrics on live dashboards
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Instantly answer shopper questions with self-service menus — no agent required
Preisgestaltung
7-tägiger kostenloser TestStarter plan
$10/Monat
$0.40 per each additional ticket
- 3 customer support agents
- 50 tickets per month included
- Live chat
Basic plan
$60/Monat
oder $600/Jahr mit einer Ersparnis von 17 %
$40 per each additional 100 tickets
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
Pro plan
$360/Monat
oder $3,600/Jahr mit einer Ersparnis von 17 %
$36 per each additional 100 tickets
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
Advanced plan
$900/Monat
oder $9,000/Jahr mit einer Ersparnis von 17 %
$36 per each additional 100 tickets
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
Starter plan
$10/Monat
$0.40 per each additional ticket
- 3 customer support agents
- 50 tickets per month included
- Live chat
Basic plan
$60/Monat
oder $600/Jahr mit einer Ersparnis von 17 %
$40 per each additional 100 tickets
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
Pro plan
$360/Monat
oder $3,600/Jahr mit einer Ersparnis von 17 %
$36 per each additional 100 tickets
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
Advanced plan
$900/Monat
oder $9,000/Jahr mit einer Ersparnis von 17 %
$36 per each additional 100 tickets
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt. Alle Preisoptionen anzeigen
590 Rezensionen
The support team were very helpful and patient with my queries. Although they were unable to help with my problem, it was quickly referred to a technical team member.
I use Gorgias everyday and it helps me manage my work and tasks so much. The Gorgias Team as super helpful and are always so quick to respond. Highly recommend.
Truly happy to hear that you're satisfied with our service. Thank you for taking the time to review it and post such kind comments about our Team. We're truly proud of their work. ⭐️
I use Gorgias for my eCommerce Customer Support and love it. Very simple to use and saves me so much time having all of my customer information in one place. Backed by a very friendly and helpful support team. Highly recommend!
We're very grateful for your lovely comments, Team. That's exactly what we're all about and it's a great pleasure hearing that we've managed to achieve it. 🙏
Über diese App
Eingeführt
1. März 2017
Sprachen
Englisch
Kategorien
Chat , Support-Ticket-ManagementIntegriert mit
Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ IntegrationsNahtlose Integration mit
Shopify FlowEntwickelt von Gorgias Inc
Über Gorgias Inc
Durchschnittliche Bewertung: 4,4
6 Jahre Erfahrung in der Entwicklung von Apps für den Shopify App Store
Support
Nachricht sendensupport@gorgias.com
Dieser Entwickler bietet keinen direkten Support auf Deutsch an.
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