Gorgias ‑ Helpdesk & Live Chat

Gorgias ‑ Helpdesk & Live Chat

Ab $10/Monat. 7-tägiger kostenloser Test. Es können zusätzliche Gebühren anfallen.
Bewertung (4,4)
Rezensionen
Entwickler

Highlights

Beliebt bei Unternehmen wie deinem
  • Sitz in den USA

Über diese App

Eingeführt

1. März 2017

Sprachen

Englisch

Integriert mit

Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ Integrations

Nahtlose Integration mit

Shopify Flow

Unify all support conversations (and related orders) to accelerate growth through happier customers.

Convert more shoppers, and retain them longer, with Gorgias — the revenue-focused customer service platform for fast-growing ecommerce merchants. Centralize every order, every conversation, even social comments and DMs, all in one customer ticket view. Reduce checkout friction with self-service resources that provide instant answers, or use dynamic Macros to auto-fill responses with personalized info. All of this turns your support agents into sales reps for your business, accelerating revenue.

Convert more shoppers, and retain them longer, with Gorgias — the revenue-focused customer service platform for fast-growing ecommerce merchants. Centralize every order, every conversation, even social comments and DMs, all in one customer ticket view. Reduce checkout friction with self-service resources that provide instant answers, or use dynamic Macros to auto-fill responses with personalized info. All of this turns your support agents into sales reps for your business, accelerating revenue. mehr
  • Prioritize email, chat, voice, SMS, WhatsApp and social comments/DMs in one feed
  • Get full customer context before answering, with order and conversation history
  • View, edit, and cancel Shopify orders without leaving the Gorgias customer view
  • Improve your support: Track team activity and support metrics on live dashboards
  • Instantly answer shopper questions with self-service menus — no agent required

Preisgestaltung

7-tägiger kostenloser Test

Starter plan

$10/Monat

$0.40 per each additional ticket

  • 3 customer support agents
  • 50 tickets per month included
  • Live chat

Basic plan

$60/Monat

oder $600/Jahr mit einer Ersparnis von 17 %

$40 per each additional 100 tickets

  • Unlimited customer support agents
  • 300 tickets per month included
  • Live chat
  • Customer service
  • Automation add-on available

Pro plan

$360/Monat

oder $3,600/Jahr mit einer Ersparnis von 17 %

$36 per each additional 100 tickets

  • Unlimited customer support agents
  • 2000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available

Advanced plan

$900/Monat

oder $9,000/Jahr mit einer Ersparnis von 17 %

$36 per each additional 100 tickets

  • Unlimited customer support agents
  • 5000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available

Starter plan

$10/Monat

$0.40 per each additional ticket

  • 3 customer support agents
  • 50 tickets per month included
  • Live chat

Basic plan

$60/Monat

oder $600/Jahr mit einer Ersparnis von 17 %

$40 per each additional 100 tickets

  • Unlimited customer support agents
  • 300 tickets per month included
  • Live chat
  • Customer service
  • Automation add-on available

Pro plan

$360/Monat

oder $3,600/Jahr mit einer Ersparnis von 17 %

$36 per each additional 100 tickets

  • Unlimited customer support agents
  • 2000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available

Advanced plan

$900/Monat

oder $9,000/Jahr mit einer Ersparnis von 17 %

$36 per each additional 100 tickets

  • Unlimited customer support agents
  • 5000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available

Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt. Alle Preisoptionen anzeigen

590 Rezensionen

Gesamtbewertung
4,4
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 6 % der Bewertungen sind 1 Sterne
28. Mai 2023

The support team were very helpful and patient with my queries. Although they were unable to help with my problem, it was quickly referred to a technical team member.

Aussie Pharma Direct
Australien
25. Mai 2023

I use Gorgias everyday and it helps me manage my work and tasks so much. The Gorgias Team as super helpful and are always so quick to respond. Highly recommend.

Gisou UK
Niederlande
So lange wurde die App verwendet: Etwa 2 jahre
Gorgias Inc hat geantwortet 25. Mai 2023

Truly happy to hear that you're satisfied with our service. Thank you for taking the time to review it and post such kind comments about our Team. We're truly proud of their work. ⭐️

24. Mai 2023

I use Gorgias for my eCommerce Customer Support and love it. Very simple to use and saves me so much time having all of my customer information in one place. Backed by a very friendly and helpful support team. Highly recommend!

Bar Stool Home
Australien
So lange wurde die App verwendet: 9 monate
Gorgias Inc hat geantwortet 25. Mai 2023

We're very grateful for your lovely comments, Team. That's exactly what we're all about and it's a great pleasure hearing that we've managed to achieve it. 🙏

Über diese App

Eingeführt

1. März 2017

Sprachen

Englisch

Integriert mit

Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ Integrations

Nahtlose Integration mit

Shopify Flow

Entwickelt von Gorgias Inc

Über Gorgias Inc

Durchschnittliche Bewertung: 4,4

6 Jahre Erfahrung in der Entwicklung von Apps für den Shopify App Store

Support

Nachricht senden

support@gorgias.com

Dieser Entwickler bietet keinen direkten Support auf Deutsch an.

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