Gorgias ‑ Live Chat & Helpdesk
The customer support platform for ecommerce
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Popular entre los negocios de los Estados Unidos
Características de la aplicación
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Velocidad demostrada: bajo impacto en tu tienda online
Sección de valores clave
Centralize customer tickets
Facebook, Instagram, Emails, live chat, SMS, and even calls: stop switching all day long and solve all support requests from one place.
Reduce response time
Use pre-made templates that include customer data like shipping and order details to address any question in 2 clicks.
Automate your support
Stop losing time by responding to recurring request and let Gorgias answers questions like "Where is my order" with a personalized message.
Gorgias ‑ Live Chat & Helpdesk
Fecha de lanzamiento
Se integra a la perfección con
- Shopify Flow
Se integra con
- ReCharge
- Shipstation
- Messenger
- Aircall
- LoyaltyLion
- +20more
Gorgias ‑ Live Chat & Helpdesk
Fecha de lanzamiento
Se integra a la perfección con
- Shopify Flow
Se integra con
- ReCharge
- Shipstation
- Messenger
- Aircall
- LoyaltyLion
- +20more
Precio 7 día de prueba gratis
Ver todas las opciones de preciosBasic plan
$60/mes
o $50/mes se factura $600 una vez al año
$20 per each additional 100 tickets
Pro plan
$360/mes
o $300/mes se factura $3,600 una vez al año
$18 per each additional 100 tickets
Advanced plan
$900/mes
o $750/mes se factura $9,000 una vez al año
$18 per each additional 100 tickets
* Todos los cargos se facturan en USD.
** Los cargos recurrentes, incluidos los costos mensuales o los cargos según el uso, se facturan cada 30 días.
Reseñas
La calificación general refleja el estado actual de la aplicación. Es un recuento de todas las reseñas de la aplicación pero con énfasis en las más recientes.
PILGRIM
Gorgias is the perfect ticketing system for ecom (especially with Shopify users) I love a good tech stack that is all integrated. Great job guys. The FB community is just a great bonus too!
Hundeliebling
There is a lot zto learn about Gorgias but the team is always very helpful and gives you a fast response to your issues. The App is very unserfriendly.
Bare Bones
We have been using the Gorgias app for almost a year now, and it has allowed us to continue to grow our company without having to add customer service staff. It streamlines the whole CS process, integrating every channel of communication into one tidy but robust platform that one person can manage, allowing as much automation as we could possibly want or need, but making it completely customizable so we can maintain the personal and human touch our customers value so highly. they provide training both live and asynchronous, and when I just need to reach out to get an immediate answer, they have never failed me, even on weekends. Gorgias lives out the kind of customer service we want for our company, and they make it possible for us to do.
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