Gorgias
- Precios
-
Desde $10 al mes. Prueba gratis disponible.
- Características
- Populares entre los negocios de Estados Unidos
- Funciona con los temas más recientes
- Calificación
- 4,3 (701)
- Desarrollador
- Gorgias Inc.
Galería de imágenes destacadas
Empoderando marcas para crecer a través de CX impulsada por IA
Gorgias empodera a las marcas de comercio electrónico para crecer a través de una experiencia al cliente impulsada por inteligencia artificial. Con Gorgias, puedes garantizar que podrás configurarte rápidamente y evitar la compleja integración de otros proveedores. Gorgias ofrece a los usuarios una única plataforma para gestionar cada aspecto del soporte al cliente, permitiendo a los agentes concentrarse en impulsar las ventas.
- Todas las conversaciones, en un solo lugar: Conecta más de 100 aplicaciones en Gorgias
- Automatiza tu soporte al cliente: IA fácil de configurar para mensajes acordes a la marca.
- Convierte a los compradores en clientes habituales: Aumenta el GMV con campañas personalizadas
- Crea, duplica, edita y reembolsa pedidos de Shopify directamente dentro de Gorgias
- Inserta automáticamente los datos del cliente directamente desde Shopify en tus respuestas
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- Características
- Populares entre los negocios de Estados Unidos
- Funciona con los temas más recientes
Idiomas
Inglés
Esta aplicación no está traducida al Español
Funciona con
Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ IntegrationsCategorías
Mensajería en tiempo real
Respuestas automatizadas
Personalización
Canales
Automatización del flujo de trabajo
Precios
Plan Inicial
$10 al mes
0,40 $ por cada ticket adicional
- 3 agentes de soporte al cliente
- 50 tickets incluidos por mes
- Live chat
Prueba gratis de 7 días
Plan Básico
$60 al mes
o $600 al año con un ahorro del 17%
40 $ por cada 100 tickets adicionales
- Agentes de soporte al cliente ilimitados
- 300 tickets incluidos por mes
- Live chat
- Servicio al cliente
- Complemento de automatización disponible
Prueba gratis de 7 días
Plan Pro
$360 al mes
o $3,600 al año con un ahorro del 17%
36 $ por cada 100 tickets adicionales
- Agentes de soporte al cliente ilimitados
- 2000 tickets incluidos
- Live chat
- Servicio al cliente
- Complemento de automatización disponible
Prueba gratis de 7 días
Plan Avanzado
$900 al mes
o $9,000 al año con un ahorro del 17%
36 $ por cada 100 tickets adicionales
- Agentes de soporte al cliente ilimitados
- 5000 tickets incluidos
- Live chat
- Servicio al cliente
- Complemento de automatización disponible
Prueba gratis de 7 días
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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios
Reseñas (701)
I must've played the customer experience roulette and lost. I have been trying to add phone service to my current subscription and had some questions about setup, but the level of support experience that I'm getting does not reflect the positive reviews here. Since when do you have to follow up to your own questions? I'm very disappointed.
Edit: I had a feeling that this was an isolated case, but they reached out to me, and I was immediately put on the right track. I appreciate that Gorgias really pays attention to its customer base, and I'm happy with the results.
Hello, Team.
We highly appreciate you taking the time to share your experience, and we regret to know about the distress you’ve encountered.
The support you received certainly does not reflect the standard of service we strive to provide.
We understand your concerns and want to ensure you receive the assistance you need. We have offered a call to help resolve your setup questions more effectively. Please let us know about a convenient time in your response to our email, and we will ensure one of our Senior Support Specialists is available to assist you promptly.
Your feedback is invaluable, and we are committed to improving our support services. We appreciate your patience and the opportunity to make things right.
***************************************
Updated:
Dear Team,
We're couldn't express how grateful we are to see that you came back and updated your review. We're simply beyond thrilled to learn that our team was able to address your concerns promptly and effectively. At Gorgias, we pride ourselves on our commitment to our customers, and it's wonderful to know that our efforts have made a positive impact on your experience.
We truly appreciate your kind words and are delighted that you're happy with the results. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! 🙏
After testing the app thoroughly, I have found that while there are some limitations, it's still a great app overall. I highly recommend it due to its intuitive and easy-to-use interface, as well as the great customer support Gorgias provides!
Dear Team,
Thank you so much for taking the time to provide such detailed feedback! We’re delighted to hear that you find our app intuitive and easy to use, and that our customer support team has met your expectations. We also appreciate your insights regarding the app’s limitations, and we’ll take them into account as we work on future improvements.
If you have any further suggestions or need assistance, please feel free to reach out anytime! 🙏
Great support team. Very knowledgeable. Helped sort out technical issues with great attention to details.
Dear Tulipanes Chile Team,
We pride ourselves on our attention to detail and technical expertise, and it's wonderful to know that these efforts made a positive difference for you.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help! 🙏
Super happy with Gorgias. The best customer service app for Shopify with easy integrations. The support is great with fast responses and loads of help and resources. Looking forward to implement more AI features.
Hi, Team!
Thank you so much for your wonderful review! 🌟
We're beyond thrilled to hear that you're super-happy with Gorgias, and find it to be the best customer service app for Shopify.
It's fantastic to know that you appreciate our easy integrations, fast responses, and the abundance of help and resources available. We're also looking forward to helping you implement more AI features to further enhance your experience.
Thanks again for your support! 🙏
The Gorgias Support is amazing, always here to help and try to find all the possible solution to help us.
All the features proposed by Gorgias are user-friendly and easy to use.
Thank you so much for your kind words, Team! 🙏
We're thrilled to hear that you've had such a positive experience with our Support team and our platform's features, as well. Providing top-notch service and ensuring that our features are user-friendly are top priorities for us, so it's fantastic to hear that we've been able to meet your expectations in these areas.
We're here for you whenever you need assistance, and we'll continue to work even harder to provide you with the best possible experience. Thank you for joining us! ✨
Soporte técnico
Gorgias Inc. puede responder cualquier pregunta que tengas sobre Gorgias.
Desarrollador
Fecha de lanzamiento
1 de marzo de 2017
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